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Hacienda San Martín

3.5 star property

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Photo gallery for Hacienda San Martín

Interior
Interior
Premium bedding, desk, blackout curtains, soundproofing
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Carretera Toluca-México, Km. 44, Hacienda San Martín Lt.12, Ocoyoacac, MEX, 52740
  • Place, La Marquesa National Park
    ‪9 min drive‬
  • Place, Las Plazas Outlet Lerma
    ‪9 min drive‬
  • Place, Plaza Sendero Toluca
    ‪15 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Queen Bed

Junior Room, 1 Queen Bed | Living area

Junior Room, 1 Queen Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About this property

Hacienda San Martín

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Hacienda San Martín offers 18 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Hacienda San Martín, you'll be close to Rancho Ecuestre La Roca. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8 minutes by car from La Marquesa National Park and 10 minutes from Rancho Ecuestre La Roca
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hacienda San Martín. For a fee, parking is available.

Onsite venue - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (MXN 50 per stay; includes in/out privileges)
  • Valet parking on site (MXN 50 per stay; includes in/out privileges)
  • Limited on-site valet and self parking
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda San Martín

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: MXN 50 per stay (in/out privileges)
  • Valet parking fee: MXN 50 per stay (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per night
  • Firewood fee: MXN 290 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda San Martín Hotel Ocoyoacac
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín Hotel Ocoyoacac

Hacienda San Martín Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 142 reviews
Rating 8 - Good. 29 out of 142 reviews
Rating 6 - Okay. 8 out of 142 reviews
Rating 4 - Poor. 13 out of 142 reviews
Rating 2 - Terrible. 12 out of 142 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2025

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super charming. Spacious. Staff is very professional. Tasty food nicely presented. Lots of character in the historical building. Very private and peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Delfino, Thornton

Liked: Cleanliness, staff & service, property conditions & facilities
That only thing I didn't like was the wifi connection in the room
Stayed 4 nights in Apr 2025

4/10 Poor

Jose Agustin

Stayed 2 nights in Feb 2025

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Irma Sonia

Stayed 1 night in Sep 2024

10/10 Excellent

Roland, Aiken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & more that I was hoping for!!
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama muy cómoda. Hacía un poco de calor en la habitación. En la reservación decía que incluía estacionamiento gratuito pero nos cobraron $50
Stayed 1 night in Sep 2023

8/10 Good

Alejandro Martinez

Stayed 1 night in Apr 2023

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities, room comfort

Do not stay here

I wish I could give this property zero stars. It’s not really a hotel and should not be operating as such. There was no heat, no service, no taxis just an isolated freezing cold room in a strange location.
Stayed 1 night in Dec 2022

2/10 Terrible

Patricia

Stayed 1 night in Dec 2022

2/10 Terrible

Martin

Disliked: Amenities, property conditions & facilities
Everything is very old
Stayed 1 night in May 2022

2/10 Terrible

Jose Luis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stay was horrible the Hotel does not offer any food service after 7pm, it’s very secluded and if you do not have a car you can’t do anything, delivery is not an option, Hotel does not have any car service, you basically you are stuck in there, taxis will charge a ridiculous amount of money to get there, hotel does not have climate in the room and there are extremely cold during this time a year, overall it was a horrible experience, they sell it as a very exclusive full of amenities and it’s NOT! DO NOT STAY THERE! ITS NOT WORTH IT
Stayed 2 nights in Nov 2021

4/10 Poor

Ana Beatriz

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No vale la pena.

Presume más de lo que es, no hubo internet, no había canales en la televisión, el termostato ni servía, no hay nada alrededor. Desepcionante a grandes rasgos. Hubiera preferido llegar a la ciudad que está experiencia.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
La cama rechina te despierta al moverte el cuarto no esta totalmente limpio el hotel en general es viejo . No nos gusto . No volveremos a quedarnos en ese hotel
Stayed 1 night in Apr 2021

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PARADISE

BEAUTIFUL PLACE INSIDE THE FORREST WITH GORGEOUS ROOMS WITH A MEXICAN HACIENDA TOUCH, EXCELLENT AND FRIENDLY STAFF THAT MEKE YOU FEEL LIKE HOME, A AAA+ PLACE.
Stayed 1 night in Oct 2018

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise!!!

Best experience ever, beautiful forest and great instalations!!!
Stayed 2 nights in Oct 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Martin

I have a very pleasant stay at this Hacienda. Highly recommended.
Stayed 1 night in Jul 2018

10/10 Excellent

Lourdes A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hermoso hotel, la habitación limpia y la cama muy cómoda
Stayed 1 night in Nov 2025

10/10 Excellent

Lucia

Stayed 1 night in Oct 2025

2/10 Terrible

Misael

Cero amenidades el costo excesivo para el complejo
Stayed 1 night in Oct 2025

10/10 Excellent

Melka

Liked: Cleanliness, amenities
Todo lindo
Stayed 1 night in Sep 2025

10/10 Excellent

JULIO HIRAM

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025