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5.0 out of 5

"Exceptional hotel if you have children and lovely if just the two of you. Food of a high standard and onsen great. Hotel go out of their way to help i ... " More

By a verified traveller on Sun 20 Oct 2019

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NIJI KAN Twin Room, Non Smoking (Shower only | hot spring and restaurant is separate building)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€122* Per night/room 20 May - 21 May

SORA KAN   Casual Twin 33m2/Ocean View/  Breakfast & Dinner Buffet (Ceada Palace)/Shower Only

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

SORA KAN   Deluxe Twin 47m2/Ocean View/  Breakfast & Dinner Buffet(Ceada Palace)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

(ECO PLAN) SORA KAN/Standard room/Mountainview/Shower Only/BF & Dinner buffet(TERRACE & DINING SORA)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

NIJI KAN Double Room, Non Smoking (Shower only | hot spring and restaurant is separate building)

Bed Count 1 King Bed Maximum Occupancy 2 Max

SORA KAN Junior Suite Room 66m2/ Ocean View/Breakfast & Dinner Buffet (TERRACE & DINING SORA)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Suginoi Hotel. During your stay, you're just a quick walk from Kankaiji Onsen. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Indulge with body scrubs, body wraps or massages at Spa the Ceada
  • Services include a children's club, a porter and luggage storage
  • On-site recreation includes hot springs, a gym and a sauna
  • Just a 4-minute drive from Takegawara Onsen and a few minutes from Aso Kuju National Park
  • Free train station pick-up and train station drop-off shuttle service

Suginoi Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Suginoi Hotel

Couples (1)
5 out of 5
Exceptional hotel if you have children and lovely if just the two of you. Food of a high standard and onsen great. Hotel go out of their way to help ie loaned my husband walking stick as he forgot to bring his. Left our luggage at hotel for two days then went back to collect.

Posted by on 20 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Suginoi Hotel

Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are glad to hear that you totally enjoyed our hotel and satisfied with our staff’s service. We are looking forward to welcoming you again soon! Sincerely yours

Property Features

Suginoi Hotel offers its guests a full-service spa, hot springs, and 2 hot tubs. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Suginoi Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 4-star Beppu hotel.

  • 587 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • Karaoke
  • Kid's club (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Beppu Station (3.8 km / 2.4 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Suginoi Hotel offers 587 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Fridge
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

TERRACE & DINING SORA – This buffet restaurant serves breakfast and dinner.

Ceada Palace – This buffet restaurant serves breakfast and dinner. Open daily.

Nearby Activities

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Hot springs on site
  • Bowling alley on site
  • Golfing nearby

Spa Services

Spa the Ceada has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Indoor mineral hot springs (Japanese-style onsen)
  • Hot springs/mineral springs in spa
  • Massages
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: This property's guestrooms and facilities are located in 3 separate buildings. The walkways connecting the buildings are not available at this time due to renovations. A shuttle service is provided to transport guests between the buildings, and operates daily between 5:45 AM and midnight.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are available for JPY 3300.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Breakfast is not included for children using existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 to 10000 per person
  • Crib (infant bed) fee: JPY 3300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Suginoi
  • Suginoi
  • Suginoi Beppu
  • Suginoi Hotel
  • Suginoi Hotel Beppu
  • Suginoi Onsen Hotel Beppu
  • Suginoi Onsen Hotel Beppu
  • Suginoi Hotel Hotel
  • Suginoi Hotel Beppu
  • Suginoi Hotel Hotel Beppu

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.