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Hotel AQUA CITTA Naha

4.0 star property

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Photo gallery for Hotel AQUA CITTA Naha

Outdoor pool, open 10:00 AM to 11:00 PM, pool loungers
Exterior
Reception
Bar (on property)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Maejima 3-2-20, Naha, 900-0016
  • Place, Tomari Port
    ‪1 min walk‬
  • Place, Kokusai-dori Shopping Street
    ‪10 min walk‬
  • Place, Naminoue Beach
    ‪16 min walk‬
  • Airport, Naha (OKA)
    ‪8 min drive‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking

Executive Twin Room with Club Lounge Access, Non Smoking

Executive Twin Room with Club Lounge Access, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Club Twin Room with Club Lounge Access, Non Smoking

Club Twin Room with Club Lounge Access, Non Smoking

Club Twin Room with Club Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Double Room with Club Lounge Access, Non Smoking

Executive Double Room with Club Lounge Access, Non Smoking

Executive Double Room with Club Lounge Access, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Triple Room, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • 18 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Room, Non Smoking, Connecting Rooms

Room, Non Smoking, Connecting Rooms

Room, Non Smoking, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

View all photos for Club Twin Room With Club Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Club Twin Room With Club Lounge Access

  • Sleeps 3

View all photos for Connecting Room

Premium bedding, down duvets, blackout curtains, iron/ironing board

Connecting Room

  • Sleeps 6

View all photos for Twin Room

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Executive Twin Room With Club Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Executive Twin Room With Club Lounge Access

  • Sleeps 3

View all photos for Executive Double Room With Club Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Executive Double Room With Club Lounge Access

  • Sleeps 2

View all photos for Double Room

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room

  • Sleeps 2

View all photos for Triple Room

Premium bedding, down duvets, blackout curtains, iron/ironing board

Triple Room

  • Sleeps 3

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Exterior
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About this property

Hotel AQUA CITTA Naha

Hotel with a rooftop terrace, steps from Tomari Port
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and self parking. Housekeeping is available on request.
Hotel AQUA CITTA Naha offers 231 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and toothbrushes and toothpaste. This Naha hotel provides complimentary wired and wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hotel AQUA CITTA Naha. During your stay, you're just a quick walk from Tomari Port. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the bar
  • Steps from Tomari Port and 12 minutes by foot from Fukushūen Garden
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. An outdoor pool, a rooftop terrace, and a vending machine are also featured at Hotel AQUA CITTA Naha. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Naha hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
Hotel AQUA CITTA Naha has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,200 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: JPY 2,500 for adults and JPY 1,200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 10 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The optional pool fee varies from 2,000-3,000 JPY per person, per pool session, and per season. The listed optional pool fee applies to guest ages 18 and above for access to the pool during 7-11 PM. Guest ages 17 and under are not permitted in the pool from 7-11 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500.00 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1200.00 per night (in/out privileges)
  • Pool fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guest with tattoos will be required to follow specific instructions when using the onsite public pool facilities, more details available at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 11:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL AQUA CITTA NAHA WBF
HOTEL AQUA CITTA WBF
AQUA CITTA NAHA WBF
AQUA CITTA WBF
Hotel Aqua Citta Naha By WBF Okinawa Prefecture
Hotel AQUA CITTA Naha Naha
Hotel AQUA CITTA Naha Hotel
HOTEL AQUA CITTA NAHA by WBF
Hotel AQUA CITTA Naha Hotel Naha

Hotel AQUA CITTA Naha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1004 reviews
Rating 8 - Good. 297 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, amenities
Breakfast was good
Stayed 1 night in Oct 2025

8/10 Good

Doris, Vancouver

Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Birte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with a great spa, amazing views from the room, super friendly staff and very clean. It ticks all the boxes
Stayed 4 nights in Oct 2025

10/10 Excellent

Wally Ross, Yokohama

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property and staff are exceptional. However, one downside is the visibility of customers eating and drinking alcohol on the ground floor at night, which detracts from the overall appeal of the facility. If management were to address this issue, the property would better reflect a true 5-star experience.
Stayed 4 nights in Oct 2025

8/10 Good

Jaclyn

Stayed 4 nights in Oct 2025

10/10 Excellent

kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so welcoming and respectable. The place was always clean. The breakfast buffet was so worth it. And the amenities are super nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

YUE CHIU HORACE, HONG KONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to piers. Breakfast is good.
Stayed 3 nights in Oct 2025

6/10 Okay

julie

Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Graig

Stayed 4 nights in Sep 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property STRICTLY enforces the 3:00pm check-in; NO exceptions without dire circumstances and paying a hefty per-hour fee. The only "English" spoken by staff is a handheld translator; very tiresome. The hotel is close to being elegant and is kept very clean. The pool is large and refreshing after a hot, muggy Okinawa day albeit free only up until 7:00pm. Their extensive breakfast selection is definitely Asia-geared, lacking bananas or other fruit save for diced pineapple chunks. If pizza, pasta and salads for breakfast are your thing, then go for it! The "scrambled eggs" are best eaten with a soup-spoon. A bag of towels is hung on your door-handle daily whether you need them or not. Non-Asian food-eateries are not near this hotel as demonstrated by the American-food diner across the street that serves calamari w/fries or shrimp & mac 'n cheese. Be prepared to take a curbside taxi to everywhere. ATM's are abundant. The staff are very gracious and helpful. Although I wouldn't stay here again, I do recommend this hotel!
Stayed 6 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ayatsuki

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice and clean, easy to walk to parts of city
Stayed 2 nights in Sep 2025

10/10 Excellent

Elva Esther

Stayed 3 nights in Aug 2025

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will start by saying the staff at this hotel was superbly accommodating and polite. That being said, we unfortunately had to move rooms 4 times because all the rooms reeked of mildew/mold. Staff helped us find an open room where the smell was minimal. We were told that all hotels in the area smell like this, but that had not been my experience in the past. If you are sensitive to mold, this may not be the hotel for you.
Stayed 2 nights in Sep 2025

8/10 Good

ALMA NANETTE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, great atmosphere, great food, nice, outdoor pool, nice bar
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and 2 minutes walk to Tomari
Stayed 1 night in Sep 2025

6/10 Okay

Jabarie

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

AUDREY, Mukilteo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Would not recommend . This is definitely not 4 stars . No dining options . No tea or coffee in rooms . 350m walk to any stores . Rooftop pool is tiny , no lounge chairs , 3000 yen fee for after 7 . Also strong musty smell in room. They know because they have a bottle of room freshener spray in the room ! Doesn’t work . Bed was also hard
Stayed 3 nights in Sep 2025

10/10 Excellent

Connor

Stayed 1 night in Aug 2025

6/10 Okay

Trena

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

George

Travelled with family
I was surprise to find out the room did not even have a table or desk.
Stayed 8 nights in Aug 2025

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel yet!

Amazing hotel, service , breakfast was incredible and pool was amazing . Very caring staff!
Stayed 2 nights in Aug 2025