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Hotel JAL City Naha

3.5 star property

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Photo gallery for Hotel JAL City Naha

Lobby lounge
Lift
Exterior
Breakfast, lunch and dinner served
J Premium Luxury Blue

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1-3-70 Makishi Naha Shi, Naha, Okinawa-ken, 900-0013
  • Place, Kokusai-dori Shopping Street
    ‪1 min walk‬
  • Place, Makishi Public Market
    ‪3 min walk‬
  • Place, Kokusai Street Food Village
    ‪3 min walk‬
  • Airport, Naha (OKA)
    ‪10 min drive‬

Room options

View all photos for Fourth Room

Premium bedding, down duvets, in-room safe, blackout curtains

Fourth Room

  • Sleeps 4

View all photos for J Premium Twin Room, Non Smoking

J Premium Twin Room, Non Smoking

J Premium Twin Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for J Premium Luxury Red

J Premium Luxury Red

J Premium Luxury Red

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for J Premium Luxury Blue

J Premium Luxury Blue

J Premium Luxury Blue

  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for J Premium Twin Room

Lobby

J Premium Twin Room

  • Sleeps 2

View all photos for Universal Room

Premium bedding, down duvets, in-room safe, blackout curtains

Universal Room

  • Sleeps 2

View all photos for Double Room Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Double Room Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (18 to 23 square metres / Non Smoking)

Premium bedding, down duvets, in-room safe, blackout curtains

Twin Room (18 to 23 square metres / Non Smoking)

8.4 out of 10
Very good
(13 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Wide Twin Room (sofa size bed for 3rd person / Non Smoking)

Premium bedding, down duvets, in-room safe, blackout curtains

Wide Twin Room (sofa size bed for 3rd person / Non Smoking)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Triple Room Non Smoking

Triple Room Non Smoking

Triple Room Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 25 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Fourth Room Non Smoking

Fourth Room Non Smoking

Fourth Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for J Premium Fourth Non Smoking

J Premium Fourth Non Smoking

J Premium Fourth Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Double Room

Premium bedding, down duvets, in-room safe, blackout curtains

Double Room

  • Sleeps 2

View all photos for Twin Room(18～23㎡）

Premium bedding, down duvets, in-room safe, blackout curtains

Twin Room(18～23㎡）

  • Sleeps 2

View all photos for Wide Twin Room

Premium bedding, down duvets, in-room safe, blackout curtains

Wide Twin Room

  • Sleeps 3

View all photos for Triple Room

Premium bedding, down duvets, in-room safe, blackout curtains

Triple Room

  • Sleeps 3

View all photos for J Premium Fourth Room

Premium bedding, down duvets, in-room safe, blackout curtains

J Premium Fourth Room

  • Sleeps 4

View all photos for CONNECTING ROOM

Premium bedding, down duvets, in-room safe, blackout curtains

CONNECTING ROOM

  • Sleeps 5

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About this property

Hotel JAL City Naha

Hotel with a restaurant, steps from Kokusai-dori Shopping Street
Along with a restaurant, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel JAL City Naha offers 302 accommodations with safes and slippers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Naha hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the shopping around Hotel JAL City Naha. During your stay, you're just a quick walk from Kokusai-dori Shopping Street. Enjoy features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Kokusai-dori Shopping Street and 14 minutes by foot from Yogi Park
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel JAL City Naha. For a fee, parking is available.

This 3.5-star Naha hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Bon Appetit - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,800 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • A restaurant

Restaurants on site

  • Restaurant Bon Appetit

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel JAL City Naha
JAL City Naha
Hotel JAL
Hotel JAL City Naha Okinawa Prefecture

Hotel JAL City Naha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kam Ping

Travelled with group
Liked: Staff & service, amenities
The only thing can take is the location 👌
Stayed 1 night in May 2025

10/10 Excellent

dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Rooms clean, beautiful lobby, shopping, restaurants right out the door. Monorail very close. Would recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We enjoyed our stay at the one near Haneda Airport so we immediately chose this one in Naha when we saw it on HDC. It was the same great experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very good location. Room is a reasonable size. Clean, friendly staff. Great breakfast. I would stay at this hotel again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tyler

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience for one night stay
Stayed 1 night in Aug 2025

4/10 Poor

Akihito

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
When I brewed black tea in a cup, a strange oil-like stain appeared on the surface of the tea. The cup doesn't seem to have been washed well.
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Stayed 1 night in Jun 2025

10/10 Excellent

Luis, Xenia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is centrally located to the main shopping district in Naha with great dining options close by. The staff was outstanding and facilities were great. I highly recommend this hotel when staying in Naha. Okinawa.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice hotel & room, very clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Juanita, Kapolei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfection, accommodated late check in and super convenient hotel. Clean and awesome
Stayed 8 nights in May 2025

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Right on the main strip of the city, super clean, quiet, amazing staff.
Stayed 2 nights in Jun 2025

8/10 Good

Man Kit

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like it is a convenient location. I didn't like it has only 2 laundry machines in the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel that is super convenient to everything. Room was comfortable and we enjoyed our stay here.
Stayed 2 nights in May 2025

10/10 Excellent

Tram

Stayed 4 nights in Apr 2025

8/10 Good

Maria Liza

Staff very cordial. Wish they provided a lounge that has an entertainment.
Stayed 4 nights in Apr 2025

8/10 Good

MEI LENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the location as it is right in the middle of the shopping belt. Staff is very friendly and helpful. Our mistake was to book a small room which was very tight for 2 people. Will book bigger room if I stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kun-Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Canadian perspective

Great location. Spacious for Okinawa. Lovely staff. Again Great Location. Clean waay.
Stayed 3 nights in Mar 2025

6/10 Okay

Dita

Stayed 1 night in Feb 2025

8/10 Good

Maria

Stayed 4 nights in Oct 2024

8/10 Good

Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置、服務都沒話說，停車費有一點點高，但代客停車很方便。
Stayed 1 night in Jan 2025

10/10 Excellent

Tetsuya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sim

Stayed 7 nights in Dec 2024