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Hotel Sunpalace Kyuyoukan

3.0 star property

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Photo gallery for Hotel Sunpalace Kyuyoukan

Reception
View from property
Desk, cots/infant beds, free WiFi, bed sheets
Lounge
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
2-5-1 Kumoji, Naha, Okinawa-ken, 900-0015
  • Place, Kokusai-dori Shopping Street
    ‪3 min walk‬
  • Place, Tomari Port
    ‪12 min walk‬
  • Place, Naminoue Beach
    ‪13 min walk‬
  • Airport, Naha (OKA)
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Desk, cots/infant beds, free WiFi, bed sheets

Standard Twin Room

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room

Desk, cots/infant beds, free WiFi, bed sheets

Standard Single Room

8.2 out of 10
Very good
(13 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Desk, cots/infant beds, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Room

Desk, cots/infant beds, free WiFi, bed sheets

Economy Room

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Room, Smoking

Desk, cots/infant beds, free WiFi, bed sheets

Japanese Western Room, Smoking

  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Desk, cots/infant beds, free WiFi, bed sheets

Double Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Room, Non Smoking

Desk, cots/infant beds, free WiFi, bed sheets

Economy Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Room, Non Smoking

Desk, cots/infant beds, free WiFi, bed sheets

Japanese Western Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking

Desk, cots/infant beds, free WiFi, bed sheets

Standard Single Room, Non Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Desk, cots/infant beds, free WiFi, bed sheets

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Hotel Sunpalace Kyuyoukan

This hotel features self parking, a meeting room, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a banquet hall. Housekeeping is available once per stay.
Hotel Sunpalace Kyuyoukan offers 66 air-conditioned accommodations with complimentary bottled water and slippers. This Naha hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Cribs/infant beds (surcharge) are also available. Housekeeping is provided once per stay.
Our customers tell us they enjoy the helpful staff at Hotel Sunpalace Kyuyoukan. During your stay, you're just a quick walk from Kokusai-dori Shopping Street. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a meeting room, a computer, and laundry facilities
  • Just a 3-minute walk from Kokusai-dori Shopping Street and 5 minutes by foot from Fukushūen Garden
A computer station is on site and WiFi is free in public spaces. Business amenities include a meeting room and coworking spaces. A terrace, a vending machine, and laundry facilities are also featured at Hotel Sunpalace Kyuyoukan. Parking is available for a fee.
For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children age 6 and younger.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1000.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunpalace Kyuyoukan
Hotel Sunpalace Kyuyoukan Naha
Sunpalace Kyuyoukan
Sunpalace Kyuyoukan Naha
Hotel Sunpalace Kyuyoukan Naha
Hotel Sunpalace Kyuyoukan Hotel
Hotel Sunpalace Kyuyoukan Hotel Naha

Hotel Sunpalace Kyuyoukan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 157 out of 488 reviews
Rating 8 - Good. 217 out of 488 reviews
Rating 6 - Okay. 82 out of 488 reviews
Rating 4 - Poor. 17 out of 488 reviews
Rating 2 - Terrible. 15 out of 488 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was all right, I just didn’t like the fact we had to have an actual key for the room and the bed was kinda stiff to sleep on
Stayed 4 nights in Oct 2024

10/10 Excellent

Fumiaki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

8/10 Good

Marco, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay, next to the Monorail and the bustling nightlife of Naha. The building is an old quaint building with some old-fashioned Okinawan charm. If you want modern or brand new, do not come here. They do a good job at keeping clean and tidy relatively old premises.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Whenever we are in Naha we stay at the Sunpalace Kyuyokan
Stayed 2 nights in May 2024

8/10 Good

masami

Stayed 1 night in Apr 2024

10/10 Excellent

Kota

Stayed 2 nights in Dec 2023

8/10 Good

Moon Kiong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Love the convenience to Monorail Stn and Kokusai-dori street and Local tour pick up points.
Stayed 5 nights in Dec 2023

10/10 Excellent

Yi Jen

Stayed 1 night in Jan 2023

10/10 Excellent

Yasunao, Nakano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality and service!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A bit old facility (still using a key to a room) but clean. Located in the central Naha with many restaurants, Izakaya, convenience stores, souvenir shops in walking distance. A monorail station (Kencho mae station) is two-minutes away from the hotel. Receptionists and staffers were very helpful with smile, and remember who you are when you come back to the hotel from outside, and get your room key ready even before you get to the reception. Their Okinawan food breakfast is superb. An Okinawan izakaya(restaurant/bar) is right next to the hotel where mainly Okinawan food is served. Three star rating may make you hesitate to book but the cost effectiveness is great for the price．I paid about 9,980 for three nights, which is around $99. I will definitely come back.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ideal location of the building, services rendered, staff's, clearliness of the bedroom, great facial expressions from the staffs, beautiful building, warm reception and many many more
Stayed 1 night in Jan 2020

8/10 Good

Tessa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in May 2019

6/10 Okay

charles

Disliked: Property conditions & facilities, room comfort

Wanted: paint and upgrade

A very small room typical of Japan, however, in great need of paint and general sprucing up. The most disturbing issue was the smell in the bathroom - very stinky to say the least. Wifi was spotty in the room and when I asked if the reception was better in the lobby, it became a production to find that password. On the plus side, location was very close to monorail and main thoroughfare.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Mags, USA/Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and extremely friendly staff

I've stayed three times at this hotel and am likely to return when I visit Naha again. Each time my single room was a good size, quite quiet and comfortable. The hotel is half a block from a Yuirail station -- quick and easy access to the airport -- and only a couple of blocks from Kokusai Dori -- the main shopping and restaurant district. Breakfast is rich with an opportunity to taste local Okinawan dishes. Delicious! My sincere thanks to the friendly and helpful hotel staff!
Stayed 3 nights in Jun 2017

2/10 Terrible

Josh, Taiwan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Be aware if you're smoke sensitive

Despite I reserved a non-smoking room, the room they provided is filled with stinky aged cigarette smoke. Even I opened the window, power-operated the exhaust fan and air cleaner, and spray the fragrant spray on all textiles, the bed, pillow, covers are still stinky and hard to fall asleep. The facilities are very old and the bathtub is loose and movable, which should be firmly fixed on the ground, and I have no dare to take a bath here. I don't expect to receive a deluxe room at this price rate, but at least desent and comfortable for relaxing during my flight transit. I have traveled to Japan over 30 times and definitely this hotel is the most unbelievable one I had experienced.

2/10 Terrible

traveller, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the room smelled, the walls were stained, terrible

Really nothing more to say. Nothing more. The room smelled, walls stained, floor gross. I would recommend to anyone. Seems to do a lot of tour business. Breakfast bad.

6/10 Okay

Chi Wai, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not bad for location..., just cannot sleep well...

FInd crocoches at room, large one..., also dirty... And noisy for neighbor....

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Overall too old...

Not very billiant but not too bad. The great thing is close to station and shopping area and suitable for elderly n kids.

8/10 Good

Mo Ching Sita, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for shopping and meal

It is a small hotel. It is clean and tidy. Breakfast is delicious even though there are not a lot of choices. Standard Room is very small. We booked 2 standard rooms for 4 of us. One room got air conditioning problem so we got upgrade to a much bigger room with much good toilet supplies. So we decided to return the other room to the hotel and 4 of us staying there altogether in this large room. By doing so, the hotel can have more rooms for business. The staff are polite but don't expect their English is good. Anyway, we could communicate if you speak slowly and using simple English. They have parking but charged JPY1000 per night that is alright. The location is very good as it is very close to shopping street. There are a lot of restaurants and shops around. Don't forget to go the seafood market at the mid way on the shopping street 國際通 to buy seafood from Ground floor and bring up to the restaurants on 1st floor to cook for dishes as you want with small handling cost. It will be much cheaper. If you like raw fish, this is a very good place to buy fresh seafood in a very cheap price. You can bring up to eat in the restaurant. They will charge you a very minimal cost per person for that. Our stay is pleasant.

6/10 Okay

Salvatore Flavio, Framce

Liked: Staff & service

great staff, great breakfast, regular room

staff very kind, room regular but good enough. Great breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoying Naha

Very close to Kencho Mae monorail Station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Almost Perfect for Budget Minded Travellers

Travelers Dream: This hotel had the best English support that I encountered in Japan including Hokkaido, Honshu and Okinawa. The breakfast is awesome and exceptional value with many choices from both western and Japanese. Place is tired from now upgrades but is clean corner to corner. Having said that I did find a cockroach on my last morning packing. There were no signs of cockroaches at all during the week, or any other mention of cockroaches in other reviews...must have been a rouge one that found it's way in? I would return.

8/10 Good

Happy couple, Finland

Liked: Cleanliness, staff & service

Well worth the money

Room was spaceous for Japanese style. Bed was a bit hard for westerns but we had a good sleep as the hotel was quiet. Fresh pineapple in the breakfast was the best! Cornflakes and toast was served in addition to Japanese style food in the breakfast.