4/10 Poor
Renato
Travelled with partner
26 Jul 2025
Disliked: Cleanliness, staff & service
Unfortunately, this was so bad we had to leave one day early. The room was very small and the cheap air-conditioner was mounted right above the bed, making it very difficult to sleep. I caught a cold from the aircon. The beach in front of the hotel is beautiful, however, even though in Japan all beaches are legally considered public land, including those in Okinawa, the hotel operators treat it as if it were their private beach, closing and opening the beach at times convenient for them and forbidding guests to bathe where they wish. Service is minimum (low cost), so any guests’ requests are summarily dismissed without an apology. The free “breakfast” was a dry piece of bread with a sad looking industrial cold hamburger. The place is full of screaming children, dangerously running around and making a mess. There are no quiet areas in the hotel, which is right next to a highway. I hope this is not the new normal for Japanese “Omotenashi”. Even when we decided to leave, there was no apologies and no courtesy. I have lived in Japan for 28 years, and this was the worst experience I’ve ever had.
Renato
Stayed 3 nights in Jul 2025
