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Terrace Resort Chatan West

2.5 star property

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Photo gallery for Terrace Resort Chatan West

Front of property
Deluxe Twin Room, Non Smoking, Kitchen
Deluxe Twin Room, Non Smoking, Kitchen | Living area
Deluxe Twin Room, Non Smoking, Kitchen | Private kitchen
Deluxe Twin Room, Non Smoking, Kitchen | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
117-5 Hamagawa, Nakagamigun, Chatan, Okinawa, 9040112
  • Place, Miyagi Coast
    ‪5 min walk‬
  • Place, Sunabe Beach
    ‪10 min walk‬
  • Place, American Village
    ‪4 min drive‬
  • Airport, Naha (OKA)
    ‪45 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Living area

Standard Twin Room, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking, Kitchen

Deluxe Twin Room, Non Smoking, Kitchen

Deluxe Twin Room, Non Smoking, Kitchen

  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Terrace Resort Mihama
Chatan
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
4.4 out of 5, Excellent, 242 reviews
The price is €87
17 Jun - 18 Jun
Terrace Resort Mihama

About this property

Terrace Resort Chatan West

Self parking, laundry facilities, and free WiFi in public areas are available at this smoke-free apartment building. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests will appreciate conveniences like a washer/dryer and a refrigerator, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
Terrace Resort Chatan West offers 14 air-conditioned accommodations with washers/dryers and DVD players. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Additionally, rooms include rice cookers and hair dryers.

Our customers tell us they can't get enough of the overall property condition at Terrace Resort Chatan West. During your stay, you're just a quick walk from Miyagi Coast. Free WiFi in public areas, laundry facilities, and self parking (surcharge) are available. Built in 2017, this budget apartment building has 14 apartments on 5 floors. Each apartment includes amenities such as free WiFi and a deep soaking tub.
  • Each apartment offers a kitchen, a washer/dryer, and a deep soaking tub
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • Just a 3-minute drive from American Village and 6 minutes from Okinawa Arena
As a guest of Terrace Resort Chatan West, you'll find laundry facilities and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chatan apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 900 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • DVD player

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 14 units
  • 5 floors
  • Built in 2017

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 900 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests can access their accommodation through a private entrance. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
Housekeeping is included for 1-night stays only. For stays of 2 nights or more, housekeeping, towel and linen exchanges, and toiletry fees apply.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Terrace Chatan West
Terrace Chatan West Chatan
Terrace Resort Chatan West Chatan
Terrace Resort Chatan West Apartment
Terrace Resort Chatan West Apartment Chatan

Terrace Resort Chatan West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 240 reviews
Rating 8 - Good. 68 out of 240 reviews
Rating 6 - Okay. 22 out of 240 reviews
Rating 4 - Poor. 5 out of 240 reviews
Rating 2 - Terrible. 8 out of 240 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent always stay here for extended stays
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, clean, great amenities and the staff were nice.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, communication
Always wonderful here
Stayed 20 nights in Nov 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 28 nights in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent clean and I had laundry which is all I cared about
Stayed 28 nights in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
For American visitors: it’s like a hotel apartment hybrid and cheap and it’s nice, stayed here for 4 months and it’s nice
Stayed 28 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
This place was great. Lots of space, good kitchen and laundry. We wanted to be close to the water and it was. There were many restaurants in the area. We had triubke with the self serve check in, as it was not accepting the name, phone number or booking reference number I entered. This couldve been a real hassle if the guy wasnt there cleaning rooms. Otherwise we enjoyed this stay.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carmelo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good central location
Stayed 28 nights in Aug 2025
Verified

10/10 Excellent

Yuan-Ching

Liked: Cleanliness, room comfort, communication
Easy to communicate!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carmelo

Liked: Cleanliness, property conditions & facilities, communication
Easy walking distance to restaurants
Stayed 14 nights in Sep 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic area. Room was well stocked and clean. Staff was friendly.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Princeabendego

Liked: Cleanliness, room comfort, communication
Laundry was great.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s perfect for short or long stays, I was here for long stay and it is closer to an apartment and I love that! Internet great, big tv, clean spacious area, nice kitchen, big bathroom, great for solo or family!
Stayed 28 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, communication
The place was great and had everything you needed for a long stay. It’s in a great location within easy walking distance of restaurants and the sea wall.
Stayed 28 nights in May 2024
Verified

10/10 Excellent

Carmela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accessible to Kadena Airforce base
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).
Stayed 28 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, communication
Communication with the property manager was accurate and timely and the room was clean with great amenities.
Stayed 12 nights in Jun 2024
Verified

4/10 Poor

melodie

Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Simon

Not bad
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Justin

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
So my first room had ants, and the A/C was less then adequate. They moved me and although my A/C was better, it had fly’s and ants! Plus who ever they moved into the room above me was so noisy very late into the night. I am was there for work and would be up at 0430 some times 7 days a week. Also both my rooms were just kinda dirty and smelled a bit. Would not recommend unless you just want to save money.
Stayed 28 nights in May 2025
Verified

2/10 Terrible

Nicholas

Disliked: Cleanliness, communication
Be prepared to pay for parking … it doesn’t make sense why they have a parking lot but make you pay for parking , and the sheets were dirty and made me itchy . Pretty sure there were bed bugs
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Marc

Liked: Cleanliness, property conditions & facilities, room comfort

Great look/location with a few downsides

Great location near American Village. Very new look and amenities. Great shower/bath room! A few downsides. There is limited parking on the ground level and I didn’t find out that it was an additional cost to use the parking spaces. There is no on-site staff and the only way to communicate is via the hotels.com messages they send via email. I tried to email for an additional towel but received no response back. Only basic Japanese channels for the TV. Cable channels available but at additional cost.
Stayed 3 nights in Feb 2018
Verified

6/10 Okay

RAJA

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us. Parking was extra. It’s quite far from beech and the supermarket is a good walk. No ironing facility. One of the rooms we booked was very small. They should communicate by WhatsApp.
Verified

10/10 Excellent

Mark S

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for a month and were very pleased with the property, the area and the local cleaning crew/staff. Our only issue had to do with the check-in process. As there is no front desk, the special instructions specify " If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code." Since we were planning to arrive before 11 PM we did not request an access code. We arrived at the hotel about 7:15 PM and were unable to follow the check-in process as the phone outside the lobby area did not connect to any one. We had to call Expedia to get a contact for the hotel staff. That contact turned out to be in Tokyo and they only spoke Japanese. Luckily we had a Japanese speaker traveling with us and were able to get the Tokyo office to provide us with the access code to the front door, our room number and our access code to our room. This problem also happened to three other parties that did not speak Japanese that also were trying to check in when we did. They were lucky as our Japanese speaker was able to call the Tokyo office and work with the staff to check in the other three parties. The next morning the local staff apologized to us. Given the above issue, my recommendation to the company is to fix the phone and my recommendation to guests is to obtain the access code info and room number prior to arriving at the hotel, regardless of the time you plan to check in.
Stayed 28 nights in Jun 2022
Verified

8/10 Good

Hideko

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
客室は綺麗でしたが、しっかり見ると床(フローリング)が埃がうっすら溜まっていました。ベッドのシーツも穴が空いていたりと所々残念ではありましたが3日間快適に過ごせました。
Stayed 2 nights in Feb 2026