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4.0 out of 5
Very good!
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"The hotel was nice and modern and close to the centre. The rooms are large and nicely decorated. On the face of it this should be a very nice hotel bu ... " More

By a verified traveller on Tue 27 Nov 2018

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Economy Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€101* Per night/room 26 May - 27 May

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Theresian Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Theresian Hotel

Everyone (1) Couples (1)
3 out of 5
The hotel was nice and modern and close to the centre. The rooms are large and nicely decorated. On the face of it this should be a very nice hotel but there were a few things which made our stay not quite as pleasant as we had hoped. Firstly, the view from the room was depressing. It overlooked an unkempt garden with rusting furniture and buildings in similar condition. On our first day our room was not made up despite us being out of the room all day. The Spa facilities cost extra and need to be booked up well in advance of our arrival. This was not explained to us when we made our booking and the Spa was fully booked on the day we wanted to use it. The shower flooded the bathroom floor despite the door being closed correctly. The breakfast was not particularly appetizing, but I imagine it was a traditional Czech breakfast, just not to my taste. On the one occasion we asked the reception desk staff to help us (booking a train ticket) we were asked to come back later (no one else was waiting) despite her seeing that there were only 2 seats available and if we didn't book them there and then the seats could have gone. On our insistence they booked the tickets for us. Lastly, I awoke in the middle of the night to find a cockroach running around the wall next to the bed.

Posted by on 27 Nov 2018

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Comment from Hotel Management

30 Nov 2018 by Michaela Juchelková, Managing Director.

Dear Anonymous, thank you very much for your feedback. We are very sorry but our building including the terrace is completely renovated. The view to the courtyard we cannot influence because other buildings have differents owners. Your room has been cleaned every day during your stay properly. We didnt have any notes from your side and even from our housekeeping staff that you had a problem with the shower. Spa entry is not included in the room rate, the information is clearly noted on our webpage. There are some days that Spa centre is full and we reccommended the reservation but usually during the day is not fully booked. Breakfast offer correspondences with 4 star intenational level, no czech food. You requested the reception in order to help you with booking the train tickets. The webpage of Regiojet had a problem therefore the reception staff kindly requested you if you could come later. We have provided to you an extra service, booked the train tickets, printed and brought the tickets to your room. By checkout you didnt mentioned any complaints, our receptionist even helped you to call and solve some issue with the pharmacy in the city. The cockroach in Czech Republic is not really any standard, somebody had to bring it in a luggage, usually from Asia, Africa, USA etc... As hotel has to adhere to strict hygiene guidelines, is not possible. I´m very sorry that your didnt enjoy the stay in our hotel as you wished but we do everything as we should provide in 4 star hotel. Thank you very much for your understanding and I remain with best regards.

5 out of 5
Hotellissa on erittäin siistiä, huoneet ovat isoja ja kaikki toimi oikein hyvin.

Posted by on 14 Oct 2019

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.