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Holiday Inn Resort Kuroyon by IHG

4.0 star property

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Photo gallery for Holiday Inn Resort Kuroyon by IHG

Bar (on property)
Public bath
Point of interest
Café
In-room safe, desk, free cots/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
2020 Taira, Omachi, Nagano, 398-0001
  • Omachi Onsen-kyo
    â€Ș1 min walk‬
  • Kurobe Dam
  • Lake Kizaki
    â€Ș12 min drive‬

Room options

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

In-room safe, desk, free cots/infant beds, free WiFi

Suite

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Single Beds, Balcony (Private Hot Spring)

  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony

Premium Room, 2 Double Beds, Balcony

Premium Room, 2 Double Beds, Balcony

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Single Beds, Corner

Premium Room, 2 Single Beds, Corner

Premium Room, 2 Single Beds, Corner

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

  • Sleeps 3
  • 2 Twin Beds

Premium Room, Multiple Beds, Balcony (Private Hot Spring)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Balcony

Premium Room, 2 Double Beds, Accessible, Balcony

Premium Room, 2 Double Beds, Accessible, Balcony

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room

In-room safe, desk, free cots/infant beds, free WiFi

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed

Premium Room, Multiple Beds, Balcony (Private Hot Spring)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Premium Room, 1 King Bed, Accessible, Balcony (Private Hot Spring)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Resort Kuroyon by IHG

Hotel with a restaurant, in the vicinity of Chubu-Sangaku National Park
A restaurant, a 24-hour fitness center, and a coffee shop/cafe are available at this hotel. Other amenities include 24-hour room service, laundry facilities, and a 24-hour front desk.
Holiday Inn Resort Kuroyon by IHG offers 73 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. This Omachi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 1:00 PM and noon.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Resort Kuroyon by IHG. During your stay, you're just a quick walk from Omachi Onsen-kyo. You'll find features like a restaurant, a 24-hour gym, and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes hot springs and a 24-hour gym
  • Just a 3-minute drive from Chubu-Sangaku National Park and 12 minutes from Lake Kizaki
Along with a restaurant, there's a coffee shop/cafe on site. Holiday Inn Resort Kuroyon by IHG offers its guests hot springs and a 24-hour fitness center. A vending machine, ski storage, and a garden are also featured at Holiday Inn Resort Kuroyon by IHG.

Smoking is allowed in designated areas at this 4-star Omachi hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Holiday Inn Resort Kuroyon by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,800

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot spring
  • Ski passes
  • Ski storage

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 1:00 PM - noon
  • Hot springs water temperature - 44 ÂșC
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (76 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3300 per person
  • Hosted evening meal: JPY 6800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 1:00 PM to noon.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Kuroyon
Holiday Kuroyon By Ihg Omachi
Holiday Inn Resort Kuroyon by IHG Hotel
Holiday Inn Resort Kuroyon an IHG Hotel
Holiday Inn Resort Kuroyon by IHG Omachi
Holiday Inn Resort Kuroyon by IHG Hotel Omachi

Holiday Inn Resort Kuroyon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 121 reviews
Rating 8 - Good. 30 out of 121 reviews
Rating 6 - Okay. 10 out of 121 reviews
Rating 4 - Poor. 3 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yanirys

Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and the area was gorgeous. The breakfast buffet was good, however the dinner menu was limited...maybe because it was over the New Years holiday. Not close enough to Omachi City to be walkable to other restaurants. We will definitely stay again in the spring, as it is also on a golf course.
Stayed 5 nights in Jan 2025

6/10 Okay

Sarkis

Travelled with family
Liked: Cleanliness

I’d rather be closer to the action

Went in peak skiing season, felt like a ghost town and no vibe. Daily shuttle service was only one time per day and came back too late. Rooms are just average. Staff only speak when they’re spoken to, polite but not really informative. Food was the worst we’ve had in Japan. Once you’re at the hotel, you’re stuck! Unless you have a car I wouldn’t recommend staying here. If you have a car
 and can be bothered driving 40 mins each way to eat after a day of skiing
 then maybe
Stayed 4 nights in Jan 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to stay here as changed dates for skiing holiday. While this hotel has shuttle buses to the ski fields it is quite some distance and not ideal. Bought breakfast and dinner package- for four days it is monotonous and not great. Really think they could do better with their food offering Service from staff and hotel condition were generally excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The helpful staff and wonderful view situated amongst nature were the highlights, along with the fantastic onsen.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place amazing location just hard to get in and out and expansive because of this.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel close to the entrance to the alpine route. Rooms are beautifully appointed. Beds are very comfortable and have soft and hard pillows available on the bed. Onsen is clean and offers both indoor and outdoor option. Customer service is excellent. Front desk is efficient , courteous and helpful. Food at restaurant is excellent. Buffet has many Japanese and western options. They are very good at addressing allergies and food presences. Highly recommend to add to your booking the evening and the breakfast buffet ( it’s is not only delicious but also much cheaper than adding at hotel). Highly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Garry, Sechelt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Shu receptionist for so much help and assisting us with coordinating our next day travels to Tateyama alpine route! Hotel is very convenient for stay over and access to Ogizawa station.
Stayed 1 night in Sep 2024

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service
Room on the small side.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deluxe resort in Omachi

Luxurious resort with a wide variety of amenities and very convenient to travel to Ogizawa station for onward trip. It would be even more ideal if the vending machines have an assortment of snacks to choose from (currently only drinks).
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

boon keng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service. Disadvantage: Limited transportation and dining.
Stayed 5 nights in Feb 2024

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean, and beautiful rooms. Amazing Onsen. Breakfast and dinner buffets featured a great variety of delicious local and western-style food options. This place is a gem.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel stay whenever we’re in the Hakuba snow resort area. Great hotel with courteous staff! Ample parking and great food. Can’t go wrong here!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an enjoyable time in my hotel stay there. The room was beautifully renovated and clean. Nice view from the room, easy free outdoor parking, the best part is the breakfast buffet, 1 computer access for work, foosball table, huge playroom for kids, nice onsen (they tax 300 yen per night per room regardless of usage) with fantastic outdoor view, there is indoor and private onsen too (need pre-booking), hotel staff was polite and friendly. 3 ski resorts nearby, 1 hour drive from Nagano Station. The room size was comfortable with spaces for me and my roommate to open both luggage’s thruout the day. I would return to stay there again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place during my Japan trip. Regret not staying for longer. Definitely will come back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hospitality. One of the best Holiday Inn we've stayed at. Only 15 minutes from Hakuba valley ski area. On site onsen is a must!! Highly recommend this hotel.

10/10 Excellent

rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two sides to this hotel


On the one side, lovely hotel in a beautiful location with a few helpful staff. Rooms are very well appointed. On the other side, the food in the restaurant is overpriced and the portions are ridiculously small. We ordered the French onion soup which was very salty and only consisted of three spoonfuls. When I brought this to the manager’s attention he seemed to find it funny and did nothing about it. One gets the feeling of being ripped off at this hotel as they have you as a captive customer far from any other restaurants.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Susan E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at end of the Alpine route

- nice room, friendly staff, nice property, good breakfast and dinner selection
Stayed 1 night in Apr 2023

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and very clean hotel
Stayed 1 night in Jun 2023

10/10 Excellent

MIN OO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like this resort. Very quiet and great weather. Hotel room, swimming pool and onsen are great as well. Thank you.
Stayed 1 night in May 2023