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Hotel Keisui

3.5 star property

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Photo gallery for Hotel Keisui

Hot springs
Spa
Public bath
Exterior
Japanese Western Style Room with Outdoor Bath, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Taira 2884-13, Omachi, Nagano, 398-0001
  • Place, Omachi Onsen-kyo
    ‪1 min walk‬
  • Place, Lake Kizaki
    ‪10 min drive‬
  • Place, Lake Aoki
    ‪13 min drive‬

Room options

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Outdoor Bath, Non Smoking

Japanese Style Room with Outdoor Bath, Non Smoking

Japanese Style Room with Outdoor Bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Room with Hori-gotatsu, Non Smoking

Japanese Room with Hori-gotatsu, Non Smoking

Japanese Room with Hori-gotatsu, Non Smoking

  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Western Style Room with Outdoor Bath, Non Smoking

Japanese Western Style Room with Outdoor Bath, Non Smoking

Japanese Western Style Room with Outdoor Bath, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Keisui

Ryokan with free parking, steps from Omachi Onsen-kyo
A bar/lounge, a coffee shop/cafe, and RV/bus/truck parking are available at this ryokan. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Hotel Keisui offers 68 accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to 9:30 AM. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 106°F.
During your stay at Hotel Keisui, you're just a quick walk from Omachi Onsen-kyo. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes hot springs
  • Steps from Omachi Onsen-kyo and 10 minutes by car from Lake Kizaki
Hotel Keisui offers its guests hot springs. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, karaoke, and room service (during limited hours) are also featured at Hotel Keisui. Free self parking is available.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are available by reservation only and cannot be requested after check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 2200 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ryokusuitei Keisui Hotel nagano
Ryokusuitei Keisui Hotel
Ryokusuitei Keisui nagano
Ryokusuitei Keisui Inn nagano
Ryokusuitei Keisui Inn
Hotel Keisui Omachi
Keisui Omachi
Keisui
Ryokusuitei Keisui
Hotel Keisui Ryokan
Hotel Keisui Omachi
Hotel Keisui Ryokan Omachi

Hotel Keisui Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 148 reviews
Rating 8 - Good. 52 out of 148 reviews
Rating 6 - Okay. 16 out of 148 reviews
Rating 4 - Poor. 5 out of 148 reviews
Rating 2 - Terrible. 2 out of 148 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very friendly and helpful front desk. The tatami room was very clean as was the bathroom and private onsen on the terrace. Both the Kaiseki dinner and breakfast were excellent with seamless service. A very nice stay at an excellent hotel in an out of the way village.
Stayed 1 night in May 2025

10/10 Excellent

Ka Ho Gerry, Ma On Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biggest room compared to other Japanese Onsen Ryokan I have booked before. Excellent private onsen with magnificent sunrise view!
Stayed 1 night in Apr 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location but lovely to stay in. The room was spacious and warm and the spa was lovely after a day of snowboarding
Stayed 6 nights in Jan 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy the balcony’s hot tub. Few km away from the dam and is incredible view. Very close to public bus connecting to sky resorts.

10/10 Excellent

Moran, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for a weekend getaway! Well situated with local restaurants in walking distance. Within half an hour drive to most of the ski resorts in hakuba area
Stayed 4 nights in Feb 2025

8/10 Good

Kelsie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! We booked a room with a private onsen for our honeymoon and it was magical! The area around the hotel didn’t provide much, we wandered around for half an hour and there weren’t any restaurants open.
Stayed 4 nights in Feb 2025

8/10 Good

Melissa

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Bret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet and clean hotel with public and private onsen. It is just a little distant from restaurants and shops.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Logan

Stayed 4 nights in Jan 2025

10/10 Excellent

Nicolas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing guest services

10/10 Excellent

Chris, Squamish

Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice comfortable stay

We enjoyed the Onsen and the apple juice given on check in the town is really small and nothing was open or there was nothing to walk to I would suggest that the hotel have some north american items on the menu that they can prepare for North Americans
Stayed 2 nights in Jan 2025

8/10 Good

Katsumi, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and people were spectacular! Breakfast was traditional Japanese style food, which may or may not suit westerners. Hotel is a bit dated and it shows. Our room was clean upon arrival; however, we encountered bugs and mosquitoes inside our 3rd floor room. This didn’t particularly bother us, but it may have an impact on other guests. There’s also not a lot to do, activity wise around this hotel. I would highly recommend renting a car (prior to arriving at Keisui) or else you may suffer from boredom during the day. If you didn’t rent a car, take advantage of their daily shuttle service at 10am, which takes you to Shinano-Omachi Station. From there, you can either tour the cute city or rent an e-bike and go sightseeing.
Stayed 3 nights in Oct 2023

8/10 Good

Wing Tung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Apr 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and the staff was very friendly. My husband and I enjoyed our time there.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good good good...................
Stayed 2 nights in Dec 2019

6/10 Okay

Marti

Liked: Staff & service, amenities
Picked this hotel over the others for the outdoor onsen. But found out it is not available to guest only when in the onsen there..... Should have announced it on the description and let customers decided on whether chosing it or not.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really great with excellent service. The room is big and comfortable and the dinner is tasty.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to do the Alpine route . Big tour group hotel. For individual travellers , email to request for hotel pickup at Omachi Onsenkyo bus stop. We booked a room with private bathtub on 5th floor . It’s hot water bath, not hotspring water. Has aircon . Front desk staffs speaks very little English , all very courteous and helpful . Room amenities basic . Onsen on ground floor has 2 indoor and 1 outdoor pool, water temp quite good but do aviod peak time with arrival of big tour groups. Kaiseki dinner in private dining room but the quality was disappointing for this price range compared to other ryokans in same category. buffet style breakfast. Hotel transport to Omachi Onsenkyo bus stop , where we bought tickets to Ogizawa by Alpico highland bus.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great Japanese hospitality. They took us up to our room. Very clean and nice hotel
Stayed 1 night in Apr 2019

8/10 Good

Melvin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Peerachati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

o

Autumn foliage color change in Omachi is fantastic. (early November). Town is quiet but a good break after Tateyama Alpine Route Tour (if you dont stay up on alpine). Open-air Onsen is nice
Stayed 1 night in Nov 2018