grifters panhandling in the lobby during checkin. Definitely not cleaning the rooms between guests. First room: hair stuck to the shelf in the shower, hair in the towel on the rack, and pubic hair in the bed under the comforter. Second room: hair in the sheets under the comforter, and what appeared to be DRIED BLOODon the comforter. Third room: coffee grounds on the countertops, what appeared to be some type of food particle in the sheets, and dried mystery substance on the sink counter. Panhandlers removed from hotel by police after they called them on the night manager according to the same night manager. Night manager got into an argument with me about the cleanliness of the rooms when I tried to check out and asked for a refund. I checked out the same night and have been trying to get a refund for this horrible experience since that night. The GM won’t take my calls or respond to my email with the photos I took of what I found in the rooms, and lied to IHG saying that they couldn’t confirm my claims. They and IHG have all the photos I took showing evidence that they aren’t cleaning rooms between guests. DO NOT STAY HERE! It is horrible and should be closed down until new staff who will actually do their jobs can be brought in. Unprofessional, inhospitable, unsafe, insecure, and DISGUSTING. I REPEAT! DO NOT STAY HERE!