Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Exterior
Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
11818 Miami Street, Omaha, NE, 68164
  • Place, Tranquility Park
    ‪14 min walk‬
  • Place, Miracle Hill Golf & Tennis Center
    ‪17 min walk‬
  • Place, Heron Haven
    ‪2 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪26 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

A 24-hour business center, a business center, and dry cleaning are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include air conditioning and irons/ironing boards. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Free self parking is available.

This hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-out

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Inn Suites Hotel Omaha
Holiday Inn Express Omaha 120th Maple Hotel
Country Suites Omaha
Country Inn Carlson Omaha West NE
Country Carlson Omaha West NE
Holiday Inn Express 120th Maple Hotel
Holiday Inn Express Omaha 120th Maple
Holiday Inn Express 120th Maple
Holiday Inn Express Suites Omaha 120th Maple
Holiday Inn Express Suites Omaha 120th Maple by IHG
Holiday Inn Express Suites Omaha 120th Maple an IHG Hotel

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

CJ, Lincoln

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Broken tv, jammed window shades, and a live wire that had been cut. Not as nice as other holiday inn expresses
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent staff, room spotless, quiet area.
Stayed 1 night in Feb 2026

10/10 Excellent

Geraldine

Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Stayed 1 night in Feb 2026

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Shaunta

Stayed 2 nights in Jan 2026

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, amenities
The place was clean, staff was very friendly, parking was easy and the breakfast was good. I'd recommend it. The pricing was just right.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, I enjoyed the stay. First time I've had a room with my kids along and was very peaceful. Breakfast had plenty of choices as well. Good area, didn't have to worry about my vehicle outside or anything like that. Would stay again.
Stayed 1 night in Jan 2026

6/10 Okay

Craig

Liked: Cleanliness
Breakfast was missing cinnamon rolls and juice. The pool was closed by health dept.
Stayed 2 nights in Jan 2026

6/10 Okay

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The water didn't work, and we were given another room for the second night. The phones didn't work in either room. The breakfast and coffee in the mornings were good, parking was good, and the workout room was good.
Stayed 2 nights in Jan 2026

10/10 Excellent

bruce

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean. Good value for the price. Good location to doctor.
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Stayed 1 night in Jan 2026

4/10 Poor

James

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We called ahead two days in advance to make sure the swimming pool was in good order since we wanted our granddaughter to be able to swim. The hotel rep on the phone said the pool was fine. When we actually arrived, they told us the pool hadn't been in use since November. Very disappointing.
Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Stayed 7 nights in Dec 2025

10/10 Excellent

Karna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely
Stayed 1 night in Jan 2026

8/10 Good

kurt

Liked: Cleanliness, amenities
Staff was indifferent to us and barely talked. The room was clean and we plenty of space. Was hoping for bacon during breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Knowledgeable and helpful staff. They put me in a different room after there were issues with the ahower not working.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Dec 2025

6/10 Okay

STACY

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Room was okay. Staff was friendly
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Seemed to be able to hear a lot of noise from hallway and other rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Location Friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

8/10 Good

bruce

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good breakfast
Stayed 1 night in Dec 2025

8/10 Good

Leroy, Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Very helpful staff. Rooms were clean. Bed very comfortable.
Stayed 2 nights in Dec 2025