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MainStay Suites Omaha Old Mill

2.5 star property

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Photo gallery for MainStay Suites Omaha Old Mill

Compact kitchen with microwave, refrigerator, and dishwasher, offering a clean and contemporary look.
Two single beds with matching headboards and footboards, set in a light teal room with abstract artwork and sheer curtains.
Stay active with our fully equipped fitness center featuring treadmills, stationary bikes, and a TV for entertainment.
Enjoy a comfortable stay in this stylish room featuring a sink, wall-mounted TV, and ample counter space.
Hotel 780 features a symmetrical facade with a covered entrance and neatly arranged shrubs.

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Parking included
  • Pet-friendly
  • Air conditioning

Explore the area

Map
360 S 108th Ave, Omaha, NE, 68154
  • Westroads Mall
    ‪2 min drive‬
  • University of Nebraska-Omaha
    ‪8 min drive‬
  • Baxter Arena
    ‪10 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(53 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Stroll through the corridor, lined with comfortable seating and leading to an entrance.

Wyndham Omaha / West Dodge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, (1682)
The price is €84
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Wyndham Omaha / West Dodge

About this property

MainStay Suites Omaha Old Mill

Hotel in Omaha with a 24-hour fitness center and a 24-hour business center
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Omaha Old Mill. During your stay, you'll be close to Topgolf. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from OPPD Arboretum and a few minutes from Miracle Hill Golf & Tennis Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at MainStay Suites Omaha Old Mill. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

MainStay Suites Omaha Old Mill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jayb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Jackquline

Stayed 4 nights in Apr 2025

10/10 Excellent

John

Stayed 14 nights in Apr 2025

6/10 Okay

Mason

Stayed 1 night in Apr 2025

2/10 Terrible

Colson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST STAY EVER! Firstly, it is NOT smoke-free. Everything reeked of cigarettes & stale smoke; my wife & I were coughing our lungs out. Secondly, the customer service was appalling. We were treated very poorly by staff members - Jacob was rude & had zero customer service/social skills. Thirdly, we got ZERO sleep! The room above us was incredibly loud all night long - they were stomping loudly, banging on walls, & moving furniture around. I called the front desk multiple times but nothing put an end to this person’s behavior. Our night was completely disrupted & ruined. I went back to the front desk at 7am to talk with the assistant manager, Victoria, but she did not empathize/apologize about the incidents. Instead, she proceeded to argue & defend the behaviour of this individual. I have never been treated so disrespectfully by hotel staff who dismissed all of my concerns/complaints & made no effort to resolve the issues. We checked out the next day & demanded a full refund of our stay. We were told the manager would call us about this but no one did. On a follow-up call, Jacob put me on hold for 10 minutes & forgot to pickup the phone. Eventually, the ‘new general manager’ picked up & assured me they would be in touch - unsurprisingly no one has contacted me. I gave them ample time to make this right but every opportunity was wasted due to incompetence & impassivity. I still believe we deserve to be refunded, but until then this review will remain. [Full review on Google]

8/10 Good

Frank

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Stayed 14 nights in Mar 2025

8/10 Good

joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is tucked out of the way the room was nice but i had a pet owner across the hall who's dogs howled ever time he left in the morning which really sucked after working a night shift and trying to sleep but other than that it was a great stay
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Danette

Stayed 1 night in Apr 2025

2/10 Terrible

Danielle

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very kind and helped me get to a closer room. The room was clean but smelt terrible. Permanent residents in hotel are dirty, leave hallway smelling like cigarettes, and are noisy. There is also a lot of "activity" in and around property. I did not feel completely safe and would not walk outside alone at night. Get what you pay for.
Stayed 2 nights in Apr 2025

2/10 Terrible

Gopikrishna

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad

We would like to extend one more night, but information was not provided properly male receptionist and he was rude response and A.C was not working properly and it was showing as "Replace battery"
Stayed 7 nights in Apr 2025

2/10 Terrible

Keith

Disliked: Cleanliness
Never again
Stayed 1 night in Apr 2025

2/10 Terrible

Nina

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABVOID THIS PLACE

Grossest hotel i’ve stayed at. The whole place reeked of cigarette smoke and mold. The room was covered in burn marks everywhere. The toilet seat was pealing and turning yellow, along with the shower having black spots all over. The whole experience was awful, DO NOT stay here
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Quenten

Travelled with family
Liked: Cleanliness, staff & service

Good night

Was perfect for our need outside of the internet connectivity. That made it more difficult than it needed to be. However guy running the counter was extremely kind.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay there again

We stayed from Friday to Tuesday! The whole start was horrible. You have a black ghetto lady with a gap in her teeth who was very rude. Asked for towels and she told me to go pick up your towels you have in the hallway first then I'll give you more towels because we don't do that! Didn't get any sleep the whole time we was there due to beating and stomping above I've heard all night when we reported it we was told it's a hotel what do you expect. The staff is very rude very unperfessional and should not work in hospitality. I've work at a marriott international and there is no way the room didn't get cleaned the whole time couldn't get clean sheets and when asked for clean towels was talked to like a kid no type of respect for their customers. The door didn't have a lock on it when told front desk i was just given the hours they fix things and that they already know. Then the stove to was all cracked up couldn't use it just a horrible stay all around
Stayed 4 nights in Mar 2025

2/10 Terrible

Gabby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Stayed 14 nights in Mar 2025

10/10 Excellent

Yessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Cat

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice facility and amazing park next door. Also a running, walking or jogging trail just out the back of the units.
Stayed 1 night in Mar 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025