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Distinction Heritage Gateway Hotel

3.0 star property

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Photo gallery for Distinction Heritage Gateway Hotel

Boating
Reception
Superior Room
Superior Room | Garden view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
State Highway 8, Omarama, 9412
  • Clay Cliffs
    ‪3 min walk‬
  • Wrinkly Rams
    ‪3 min walk‬
  • Hot Tubs Omarama
    ‪8 min walk‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Family Suite

Family Suite | Private kitchen

Family Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 47 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About this property

Distinction Heritage Gateway Hotel

Eco-certified hotel with a restaurant and a bar
Along with a restaurant, this hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Distinction Heritage Gateway Hotel offers 98 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Distinction Heritage Gateway Hotel. During your stay, you're just a quick walk from Clay Cliffs. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include laundry facilities
  • Steps from Clay Cliffs and Wrinkly Rams
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Distinction Heritage Gateway Hotel also features a garden and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Omarama hotel.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.
Distinction Heritage Gateway Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: NZD 33 for adults and NZD 16.50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 33.00 for adults and NZD 16.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Flag Heritage Gateway
Flag Heritage Gateway Hotel
Flag Heritage Gateway Hotel Omarama
Flag Heritage Gateway Omarama
Heritage Gateway Hotel Omarama
Heritage Gateway Omarama
Heritage Gateway
Heritage Gateway Hotel
Distinction Heritage Gateway
Distinction Heritage Gateway Hotel Hotel
Distinction Heritage Gateway Hotel Omarama
Distinction Heritage Gateway Hotel Hotel Omarama

Distinction Heritage Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 111 out of 319 reviews
Rating 8 - Good. 120 out of 319 reviews
Rating 6 - Okay. 61 out of 319 reviews
Rating 4 - Poor. 12 out of 319 reviews
Rating 2 - Terrible. 15 out of 319 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brernt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Comfortable. great meals
Stayed 2 nights in Mar 2025

6/10 Okay

Carole

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor facilities compared to other motels. Reception staff very abrupt. Room under stairway was noisey with early morning guests waking us before 6am. No parking outside due to stairway so had to park outside someone’s else’s unit. Bed was comfortable. Bathroom door didn’t close without force and shower door was obstructed by doorway. No bathroom extraction for steam.
Stayed 1 night in Mar 2025

8/10 Good

Anne

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Parking limitations
Stayed 1 night in Mar 2025

6/10 Okay

Kate

Liked: Cleanliness, staff & service

Old school hotel

An ok old-style hotel popular with big tour groups. Not longer in its prime.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Older but well appointed rooms
Stayed 1 night in Mar 2025

6/10 Okay

Bronwyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A very expensive and outdated property. We wouldn't stay again. Rooms, although spacious, are from another era and need a complete overhaul. Very uncomfortable beds with saggy mattresses and when my child was playing they pushed one aside and it was apparent the carpet hadn't been vacuumed under there for an age. No shower curtains in bathroom so water just spills all over the floor making it very slippery. Staff were friendly and check in was easy. It's just a shame that the hotel isn't up to scratch.
Stayed 1 night in Feb 2025

6/10 Okay

PHILIPPE

Travelled with family
Liked: Cleanliness
Motel juste pour une nuit. Restaurant de l'hôtel excellent pour un prix très correct.
Stayed 1 night in Feb 2025

6/10 Okay

Ange

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A comfortable room for the night though it was in a dark corner with a direct outlook onto a set of stairs going up to the second floor so not pretty and a bit gloomy. Also right next to reception so very noisy. And oh my goodness, the noise this morning was unbelievable; parties of touring guests were up at 6am and paid no heed to sleeping guests. This continued through to 8am with waves of guests chattering, dragging their luggage, people going up and down the stairs and talking/laughing/shouting loudly. We are generally early risers but to be woken at 6am after a long day the day before with no attempt by guests or their guides to quieten them was pretty intense. The tour bus parked right outside our room too. So, although other rooms may have been light and comfortable, away from this 'grand central' area, our stay was unfortunately greatly compromised by being in this particular location.
Stayed 1 night in Feb 2025

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean and safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Large room. Kind staff Good dining neaby and close to sites of interest
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Management went beyond our expectations to accommodate our specific needs. We enjoyed the proximity to Mount Cook
Stayed 3 nights in Feb 2025

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service, property conditions & facilities
Pokey little room next to the road
Stayed 1 night in Feb 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a pleasant night…

Room has funky smell of damp, it’s smells, aircon doesn’t work sheets and room are worn out.
Stayed 1 night in Jan 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Shanta, Dunedin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean tidy and very spacious. The reception service was friendly and welcoming. Many thanks.
Stayed 2 nights in Jan 2025

6/10 Okay

Sahan, Hamilton

Travelled with partner
Disliked: Cleanliness, amenities
Smelly inside the room and washroom.
Stayed 1 night in Dec 2024

6/10 Okay

Wendy

Disliked: Property conditions & facilities
A convenient stop over. Hotel rooms are old fashioned Beds need upgrade Average stay
Stayed 1 night in Jan 2025

10/10 Excellent

James, Toronto

Stayed 1 night in Dec 2024

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Waqas

The location and staff hospitality is awsome.
Stayed 1 night in Dec 2024