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Chez Lilly

2.5 star property

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Photo gallery for Chez Lilly

Front of property
Exterior detail
Front of property
Shower, free toiletries, hair dryer, bathrobes
Comfort Double Room, 1 King Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Palmitastraat, Oranjestad
  • Place, Aruba Aloe Museum
    ‪17 min walk‬
  • Place, Renaissance Mall Aruba
    ‪2 min drive‬
  • Place, Aruba Town Hall
    ‪2 min drive‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪5 min drive‬

Room options

View all photos for Grand Suite

Garden view

Grand Suite

  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Comfort Double Room, 1 King Bed

Shower, free toiletries, hair dryer, bathrobes

Comfort Double Room, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Garden view

Family Quadruple Room

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Garden view

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

Similar properties

Exterior
Hacienda Apartments near the beach
Oranjestad-East
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 39 reviews
The price is €85
includes taxes & fees
5 Jun - 6 Jun
Hacienda Apartments near the beach

About this property

Chez Lilly

An outdoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, tour/ticket assistance, and wedding services are onsite. Housekeeping is available on request.
Chez Lilly offers 5 air-conditioned accommodations with private pools and coffee/tea makers. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, bathrobes, and complimentary toiletries. This Oranjestad hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chez Lilly, you'll be within walking distance of Renaissance Mall Aruba. Free WiFi in public areas, free valet parking, and an outdoor pool are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking, self parking, and extended parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes scooter/moped rentals, bike rentals, and hiking/biking trails
  • Just a 3-minute drive from Renaissance Mall Aruba and a few minutes from Aruba Town Hall
  • Airport and beach shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Public spaces have free WiFi. You'll find a business center on site. An airport shuttle during limited hours and a beach shuttle are available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at Chez Lilly. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Oranjestad hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 AM
  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site
  • Free secured, covered extended parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 10 for children
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 35; reservation required
  • Private picnics

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Boat
  • Ecotours
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Outdoor pool
  • Scooter/moped rentals
  • Shopping centre
  • Spelunking
  • Surf lessons
  • Surfing/bodyboarding
  • Windsurfing
  • Winery release events

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift (single-level property)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Outdoor shower
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Private pool

Food and drink

  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 45
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 45 for check-in between 10:00 PM and 1:30 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 45 per pet, per day, plus a one-time cleaning fee of USD 25
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 15 per accommodation, per stay
  • Bed sheets fee: USD 5 per accommodation, per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 27 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 45 per pet, per day plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Late check-in fee: USD 45 for check-in between 10:00 PM and 1:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: USD 45 per night
  • Towels fee: USD 5 per person, per night (or guests may bring their own)
  • Hosted evening meal: USD 35

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Chez Lilly offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chez Lilly Hotel
Chez Lilly Oranjestad
Chez Lilly Hotel Oranjestad

Chez Lilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

7.4/10

Cleanliness

9.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Egan

Liked: Cleanliness, amenities, property conditions & facilities
It was a very great experience. The host is very helpful and relax. My next time to Aruba definitely again.
Stayed 7 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely two-night stay here and couldn’t have been happier with our experience. The room was clean, comfortable, and thoughtfully prepared, and the entire property was well cared for, quiet, and full of charm. It felt like a peaceful retreat after busy days out exploring Aruba, and everything we needed was provided, making the stay easy and relaxing. The value for the price was excellent. A special mention goes to Barbara, the hostess, who was incredibly attentive, kind, and welcoming—she truly made the stay feel personal and enjoyable. We would absolutely stay here again and highly recommend it to anyone looking for a comfortable, charming, and peaceful place to stay.
Stayed 2 nights in Jan 2026

2/10 Terrible

Renee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It's important to read, reveals, and it's important to leave a review.With the honest observation and experience without going off of any type of personal feelings about whatever they really true review! Here you go When we first arrived, I understood nature when we blow, they go everywhere.However, it looked like these leaves has not been swept up for several days and it covered the pool.It did not look inviting. They were fees that was not explained on the website.Our room had no towels, and then we were told it was dollars.Towels you on vacation.Why would you want to pack your luggage that you're only allowed to have so much weight to bring a towel. I can understand not having body wash Most people bring that. Then we noticed our floor was dirty.After that , I felt like the entire room and not been cleaned. Then we were told that we are responsible for cleaning our room, but there was nothing to use to clean it.No trash bag , no broom , no map. After She told me to fold the towels that I end up getting from her and put them and hang them in the bathroom. I feel that these rooms we clean are for her next guest. So I did not make the bed or hang the tiles up as if they look new because she needs to have clean linen for her guest. This is going to put the icing on the cake. There was a beautiful Rock Garden where 2 lounge chairs under a nice lighting looks very inviting. And this was the smoking area. However, when I looked down, poop everywhere
Stayed 3 nights in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room good
Stayed 4 nights in Jan 2026

2/10 Terrible

CARMEN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I do not understand why this place is in business. Terrible,
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey, Surfside

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is faitly quiet walkimg distance to a supermarket and pharmacy and some other food places. No complaints. Nice and safe.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE Owner was not on island this time. But Ronald and Esther where excellent to us more importa tly made some good memories and great friends. If you are a person who like a quiet place definitely recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

6/10 Okay

Laura

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean, people were friendly. No hot water. Some appliances were not working, they were replaced quickly. Okay if you are looking for a basic stay for a night or two. Overall a bit outdated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Cozy Stay

I booked this stay for a short night to escape a bad situation and the host was so wonderful and kind to me. She upgraded my room and drove me directly to the airport the next morning. I was comfortable and safe!
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023