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Le Relais des Puys

3.0 star property

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Sauna, body treatments, body wraps, body scrubs, facials
Sauna, body treatments, body wraps, body scrubs, facials
Terrace/patio
Junior Suite | Living area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
59, route de la Baraque, Orcines, Puy-de-Dome, 63870
  • Place, Volcans Golf
    ‪15 min walk‬
  • Place, Clermont-Ferrand Cathedral
    ‪11 min drive‬
  • Place, Place de Jaude
    ‪12 min drive‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪23 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Garden view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Garden view
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Garden view
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Garden view
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Le Relais des Puys

Along with a restaurant, this smoke-free hotel has a bar/lounge and a steam room. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and conference space.
Le Relais des Puys offers 32 accommodations with safes and hair dryers. 127-cm LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.
During your stay at Le Relais des Puys, you'll be within walking distance of Volcans Golf. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a steam room and a playground
  • 12 minutes by foot from Volcans Golf and a 5-minute drive from Panoramiques des Domes
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A steam room, spa services, and a terrace are also featured at Le Relais des Puys.

This 3-star Orcines hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10.60 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1808
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 127-cm LCD TV with premium cable/satellite channels

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.6 for adults and EUR 6.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines

Le Relais des Puys Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 63 reviews
Rating 8 - Good. 24 out of 63 reviews
Rating 6 - Okay. 15 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Geoffrey

Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ideal for trip to Puy de Dome. Not many local resturants.

8/10 Good

Vale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

food gorgeous, but all character removed from bedr

'modernised' and odd shaped, small bedroom with the look of office, plastics etc - sad lack of character - however the food was excellent and the menu changed the 2 days we stayed there - staff professional and helpful - could get a coffee and beer at 5pm! would stay again if in the area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another classic Logis family hotel experience

Great place to stay and I would recommend the servcie and food to anybody. Price was excellent and the value exceptional.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

PHILIPPE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Patricia

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jean-Paul

Travelled with family
Liked: Cleanliness, staff & service
beaucoup trop cher au regard de la prestation
Stayed 1 night in Jun 2024

10/10 Excellent

francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Magalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour. Personnels accueillants
Stayed 2 nights in Jul 2022

10/10 Excellent

ALAIN

Stayed 1 night in Jun 2022

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et nourriture très bonne
Stayed 1 night in Nov 2021

10/10 Excellent

Mamoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities

Bon hotel a proximité du parc naturel du puy

Bon hotel a proximité du puy. Personnel agréable et chaleureux malgré le contexte Covid particulier. Hôtel donc à recommander
Stayed 1 night in Oct 2020

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

une nuit suffit

Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Stayed 1 night in Aug 2020

10/10 Excellent

patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Roland

Stayed 1 night in Oct 2019

10/10 Excellent

philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Équipement de la salle de bains pas de pression eau
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon établissement

Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.
Stayed 2 nights in Nov 2018