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The Champlain Waterfront Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for The Champlain Waterfront Hotel, an Ascend Collection Hotel

Exterior detail
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Front St N, Orillia, ON, L3V4R5
  • Place, Couchiching Beach Park
    ‪3 min walk‬
  • Place, Lake Couchiching
    ‪3 min walk‬
  • Place, Orillia Opera House
    ‪5 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Quadruple Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking

Queen Room, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Basement level)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level)

7.8 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Champlain Waterfront Hotel, an Ascend Collection Hotel

Along with a fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a lobby fireplace.
The Champlain Waterfront Hotel, an Ascend Collection Hotel offers 58 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around The Champlain Waterfront Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Lake Couchiching. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a lobby fireplace
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Within a 10-minute walk of Couchiching Beach Park and Orillia Opera House
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly The Champlain Waterfront Hotel, an Ascend Collection Hotel also features a fitness center, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Orillia hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 50 per day)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay), plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 50.00 per day (499 ft away)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Champlain Waterfront
Quality Champlain Waterfront Orillia
Quality Hotel Champlain Waterfront
Quality Hotel Champlain Waterfront Orillia
Rodeway Inn Champlain Waterfront Hotel Orillia
Rodeway Inn Champlain Waterfront Hotel
Rodeway Inn Champlain Waterfront Orillia
Champlain Waterfront Hotel Ascend Hotel Collection Orillia
Rodeway Inn Champlain Waterfront Orillia, Ontario
Quality Inn Orillia
Quality Hotel Orillia
Champlain Waterfront Ascend Collection Orillia
Champlain Waterfront Ascend Collection
The Champlain Waterfront Hotel, an Ascend Hotel Collection Hotel

The Champlain Waterfront Hotel, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1088 reviews
Rating 8 - Good. 316 out of 1088 reviews
Rating 6 - Okay. 145 out of 1088 reviews
Rating 4 - Poor. 57 out of 1088 reviews
Rating 2 - Terrible. 43 out of 1088 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

jonathan

Travelled with partner
Liked: Cleanliness
Friendly staff, clean room, comfy bed, good shower. Good selection for breakfast. Good price and location. Overall good value would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Staff was good, room very clean. The wall unit heater/ac was blowing cold air, so turned it off and the room was very cold overnight. The temperature outside was -20, so maybe it just can’t handle that, or we needed to wait longer for warm air. We did wait 15 minutes and it was still blowing cold air, so we turned it off
Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Comfy cozy room, amazing staff
Stayed 1 night in Jan 2026

6/10 Okay

Kirsten

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was amazing. We we're in basement and was absolutely freezing.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan, Beamsville

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2026

4/10 Poor

Shamal

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I stayed at this hotel for one night during a business trip. The hotel itself was nice and the room was generally comfortable. However, I was very disappointed with a few things. The in-room coffee machine was extremely dirty and looked like it hadn’t been cleaned in years, which was honestly disgusting. The hotel also advertises a continental breakfast, but what was offered was very disappointing and not what I expected. Additionally, I stayed in room 122 and the bathroom exhaust fan was very loud and should be replaced with a quieter one. I was switched to this hotel from the Best Western in Orillia, and unfortunately, I was not happy with the overall experience despite the comfortable room.
Stayed 1 night in Jan 2026

6/10 Okay

Justin

Travelled with partner
It was okay but the bathroom was cold
Stayed 1 night in Jan 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, but small. Bathroom was cold, no heat vent. Staff very friendly. Location was great. Walking distance to many restaurants and wsterfront.
Stayed 1 night in Jan 2026

10/10 Excellent

Sherron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and very helpful staff
Stayed 2 nights in Jan 2026

8/10 Good

MEREDITH, Etobicoke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spotless.
Stayed 1 night in Jan 2026

10/10 Excellent

Luc

Stayed 1 night in Jan 2026

8/10 Good

Sue

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean but not spotless. Staff were fine
Stayed 1 night in Jan 2026

2/10 Terrible

William

Travelled with family
Disliked: Staff & service
The policy online says check-in "3pm to anytime". I booked the room so my pregnant wife would have a place to stay until a morning appointment. The desk clerk said they didn't allow check-in after 3am and sent her away.
Stayed 1 night in Jan 2026

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is terrific; close to the waterfront and close to shops and restaurants. The rooms are clean and compact and the king bed was very comfortable. The front desk staff were friendly and helpful.
Stayed 1 night in Jan 2026

2/10 Terrible

Dimitrios

Property informed us on the day of arrival that they don’t have any rooms, meanwhile credit card got charged. On top of that, their customer service was rude.
Stayed 1 night in Jan 2026

10/10 Excellent

Mairead

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff, great location.
Stayed 1 night in Jan 2026

8/10 Good

Norman

Stayed 2 nights in Jan 2026

8/10 Good

Brandon

Stayed 1 night in Jan 2026

8/10 Good

Shawn

Stayed 1 night in Jan 2026

6/10 Okay

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The front desk person was very courteous and efficient. The room I was given however was not what I had reserved. The room was supposed to have a fireplace but the room I got is very, very small and no fireplace. I am too weary to say anything about it so I can't really blame the hotel since I didn't give them a chance to correct it. The room is nice and clean and quiet - so all is good.
Stayed 1 night in Jan 2026

6/10 Okay

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty when checking in. Another traveller in our group, their room was not cleaned at all, I think someone just rolled out of the bed before they arrived at their room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majestic
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all amenities
Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
They didn’t salt and clear ice on steps during ice storm….Tild staff at desk but they didn’t seem to care. Other than it was all good
Stayed 1 night in Dec 2025