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The Champlain Waterfront Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for The Champlain Waterfront Hotel, an Ascend Collection Hotel

Front of property
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Front St N, Orillia, ON, L3V4R5
  • Place, Lake Couchiching
    ‪3 min walk‬
  • Place, Orillia Opera House
    ‪5 min walk‬
  • Place, Orillia Community Centre Arena
    ‪8 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Quadruple Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking

Queen Room, Non Smoking

7.8 out of 10
Good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Basement level)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level)

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Champlain Waterfront Hotel, an Ascend Collection Hotel

Hotel with free breakfast, 6-minute walk to Orillia Opera House
This hotel features a fitness center, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a lobby fireplace.
The Champlain Waterfront Hotel, an Ascend Collection Hotel offers 58 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around The Champlain Waterfront Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Lake Couchiching. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a lobby fireplace
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Orillia Opera House and Orillia Community Centre Arena
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly The Champlain Waterfront Hotel, an Ascend Collection Hotel also features a fitness center, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 50 per day)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay), plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 50.00 per day (499 ft away)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Champlain Waterfront
Quality Champlain Waterfront Orillia
Quality Hotel Champlain Waterfront
Quality Hotel Champlain Waterfront Orillia
Rodeway Inn Champlain Waterfront Hotel Orillia
Rodeway Inn Champlain Waterfront Hotel
Rodeway Inn Champlain Waterfront Orillia
Champlain Waterfront Hotel Ascend Hotel Collection Orillia
Rodeway Inn Champlain Waterfront Orillia, Ontario
Quality Inn Orillia
Quality Hotel Orillia
Champlain Waterfront Ascend Collection Orillia
Champlain Waterfront Ascend Collection
The Champlain Waterfront Hotel, an Ascend Hotel Collection Hotel

The Champlain Waterfront Hotel, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1023 reviews
Rating 8 - Good. 306 out of 1023 reviews
Rating 6 - Okay. 134 out of 1023 reviews
Rating 4 - Poor. 53 out of 1023 reviews
Rating 2 - Terrible. 37 out of 1023 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tammi

Older hotel but good location.
Stayed 2 nights in Sep 2025

8/10 Good

Robert, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Thought it was a very nice hotel. Breakfast was good, just too much plastic. Disappointed with tv channel selection, especially sports channels.
Stayed 8 nights in Aug 2025

8/10 Good

Derek, Collingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that we could store our bikes inside as we were doing the Simcoe County Loop Trail. It was convenient to waterfront and to restaurants and the downtown.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel; bad parking

Very nice hotel but access to entrance is up 8 stairs and down a hall from parking lot behind hotel. Front entrance is on street and a longish walk from parking lot. Not many shops nearby. Great restaurant behind hotel!
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities
Baylee at check-in was great, however the night staff at the desk (a male) on Saturday September 13th, 2025 was not very accommodating, he saw 6-very well dressed adults waiting for their ride to leave the hotel and kept telling us we couldn’t stay in the lounge to Finish our cocktails, we were not loud. He didn’t know how to read a room. He asked to leave we said ok, one of us were adjusting our shoes and couldn’t leave immediately he came over after one minute again. And said you guys must leave. We felt very unwanted. We will not be back and we are the 6-group of people that influence stays at different locations. First time staying at your hotel not a very good first impression..
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was kept nice and clean but the best part was its location, a few minute walk from everything you could possibly need and an even shorter walk from the waterfront.
Stayed 5 nights in Sep 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well situated downtown near the lake and parcs. lots of convenience very close,grocery, pharmacy, wide variety of restaurants, nice boutiques. The breakfast area and facility are ample. The bed and pillows were comfortable. Not much parking behind the hotel but they offer free parking at a block away
Stayed 4 nights in Sep 2025

6/10 Okay

Jason

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirtly
Stayed 8 nights in Sep 2025

8/10 Good

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Location is great, bed comfortable, staff helpful. Exterior of building and surrounding property was extremely dirty, outside windows very unsightly, mentioned it to staff. Exterior is extremely unkept, Orillia has a serious problem with homelessness. Parking lot is ridiculous, with no clear signage indicating where else someone should park. Breakfast seemed very cheap and not appealing.
Sample Picture of outside guests..

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities, room comfort
condition and furniture was nice. Bathroom wasn't very clean - shower door, walls
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind. I wish they had better parking, but other than that, great.
Stayed 1 night in Sep 2025

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, staff & service
When i called to book the reservation, i was told they have a shuttle to the casino. They do not. I brought it up to mgmt and their reply was " well thats what the booking agents say, but we haven't had it since covid" i said you should correct it and i received nonchalance. Also, the walls around the sink in the bathroom have not been cleaned in a very long time. There are toothpaste splatters everywhere. Again i brought this up. I received a nice smile and sorry. Not, We'll definitely look into this, just sorry. Gone are the days when anyone really cares.
Stayed 1 night in Sep 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but clean and updated. Could take an elevator but still had to walk upstairs to get to our room. Parking not so good. Had to park 2 blocks away
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place!

We were at the hotel two nights and loved it. There were two beds in our room and it was perfect because one was fairly firm which my husband loved and mine was a soft piece of heaven. The girls at the front desk were super friendly. The hotel is also in a fantastic location, right in the heart of Orillia just across from the street where all the restaurants and cafes are. I highly recommend the Champlain Waterfront Hotel!
Stayed 2 nights in Sep 2025

4/10 Poor

Zamena

Travelled with family, Travelled with partner
Liked: Staff & service
While the property location, overall vwas good. The room i stayed in felt pinched. Windows faced a a brick wall no view. Room appeared to be not upkept. Egg carton in the fridge with eggs. No milk (powfer/liquid) for coffee. Carpet looked warned/aged. Shower stall was grimy, stall floor and glass doors.
Stayed 1 night in Sep 2025

4/10 Poor

Fleur

Travelled with family
Disliked: Staff & service
The hotel is ok but I am not sure that we would stay again. Location is excellent. No hooks for towels anywhere in the bathroom, so that was just inconvenient when using the shower. Breakfast was ok but a bit basic. We booked this hotel due to its location and the fact that it had parking included. The parking included is completely misleading. There is onsite parking, if you can get a space. If you can’t there is overflow lot a short walk away. Night one there were no spots so they gave us a parking pass for the overflow car park. Night two, no parking spots and the overflow parking pass would not work, back to the hotel to get another pass, back to the overflow and the pass would not work. They didn’t seem to care much about that. We figured our own parking out. Very disappointing service.
Stayed 2 nights in Sep 2025

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of an issue. Nice scenery surrounding the facility. Close to the bussiness in town. Bed could be more comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot with excellent staff. Super comfy bed
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and a good place to sleep

Friendly staff. Clean rooms. Very comfortable bed with good pillows. The 3 Blackout curtains are fantastic and actually work. The room was dark at 9 am. I had a great sleep. Hotel is in a good location. The only downsides are: 1. limited onsite parking 2. Very confusing trying to find the front desk if you’ve never been there before. You have to come in at the back door and walk to front desk as there is nowhere to park out front and check in 3. Needs more directional signage when you enter through the parking lot. 4. More signs for room number locations
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Stayed 1 night in Sep 2025

10/10 Excellent

Kayla

Stayed 1 night in Sep 2025

10/10 Excellent

Reolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, accessible, friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that breakfast is included and nice and clean facilities
Stayed 1 night in Sep 2025