4/10 Poor
Benjamin S.
27 Oct 2025
Liked: Cleanliness
If you want to be close to Universal, this location is fantastic! Also, the host was responsive, and we really appreciated her accommodating our earlier check-in since we had multiple people flying in on multiple different flights.However, we had higher expectations for the condition of the home. You can zoom into my photos for details, but this house is VERY old, and that is reflected on both the outside and the inside. The updates have been few and look like they were largely DIY. The eating area in front of the fireplace is lovely and where the most attention has been paid; but otherwise, the house is full of examples of rotting wood and peeling plaster. The amenities are also sparse: 4 keurig pods (5 adults were staying there for 3 nights), no hair dryer, the iron stained one person's shirt when they used the steam feature, kid-themed bunk rooms (NOT pictured as such on the listing) with just sheets and no blankets, a questionable shower upstairs (something isn't right with that tub floor, but I have already alerted the host) -- although, that shower had the best water pressure. The other two showers are terrible. The pool also looks fairly neglected. And a couple live cockroaches in the kitchen. We were thankful for hot (super hot!) showers and the bed pillows were wonderful. The welcome basket was also a kind gesture, though the tip envelope in it was off-putting. This review is being submitted by the team Executive Assistant, who is the one who made the booking.
Benjamin S.
Stayed 3 nights in Oct 2025