8/10 Good
Wendy Winckler A.
23 Mar 2026
This is a clean, convenient property that is exactly what is shown in the listing. It is a very good value for the money. My issue with this property was the excessive requirements for additional documentation that was not indicated when I booked. The day after I booked, I was started getting urgent requested to upload pictures of my identification and credit card, plus a selfie. I have used VRBO for over 10 years and never been asked for anything like this before. I thought it might be an identity theft scam, so I confirmed with VRBO before I sent anything. The VRBO customer service rep seemed surprised as well, but was able to verify that the request came from the host. The management company was prompt and polite in our email communications, but I found this requirement burdensome and risky. Who knows how my documentation is being protected and stored? I would not book this unit if you are uncomfortable with that. Then, to top it off, the door code I was sent didn't work when I arrived. It was after midnight, but I was able to reach someone at the management company after 2 calls.Overall, if you are comfortable uploading sensitive documents to strangers, this was an excellent unit. But next time I will stay at Vista Cay using the hotel.
Wendy Winckler A.
Stayed 3 nights in Mar 2026















