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Crowne Plaza Orlando - Downtown by IHG

3.5 star property
VIP Access

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Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Lobby sitting area
Suite, 1 Bedroom, Kitchen (Dining)
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Pool
  • Gym
  • Bar

Explore the area

View in a map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪20 min walk‬
  • Camping World Stadium
    ‪3 min drive‬
  • Tinker Field
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Living area

Suite, 1 Bedroom, Kitchen (Dining)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Orlando - Downtown by IHG. During your stay, you're just a quick walk from Orange Avenue. Free WiFi in public areas, a free area shuttle, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Kia Center and a few minutes from AdventHealth Orlando
  • Free local-area shuttle service
Crowne Plaza Orlando - Downtown by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 6600 square feet (613 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Orlando - Downtown by IHG. A free area shuttle within 3.00 mi is available. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 421 reviews
Rating 8 - Good. 71 out of 421 reviews
Rating 6 - Okay. 37 out of 421 reviews
Rating 4 - Poor. 12 out of 421 reviews
Rating 2 - Terrible. 23 out of 421 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Faron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

BRENDA

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room has constant noise from ac duct. Overall room was not in good condition. Only stayed cause it was 2 nights, but would've tried to find another hotel if i was staying longer. Breakfast too expensive for buffet self service and awful coffee.
Stayed 2 nights in May 2025

10/10 Excellent

Beikai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yismel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Roland M

Stayed 2 nights in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

6/10 Okay

Priscilla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Karlonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was very nice and clean. My only problem is parking. Parking is $25 in a lot next to the hotel with signs all over stating PARK AT YOUR OWN RISK!! Seems sketchy. Valet parking was $30
Stayed 1 night in May 2025

10/10 Excellent

Martha R, Hialeah

Travelled with family
Nice hotel and staff. Had a great overall experience however sofa bed is misleading. It is a very small double bed. Ok for two small kids but not comfortable for two normal size teenagers. Nice king side bed and shower.
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Disliked: Cleanliness
I got bit by bedbugs, pretty gross. Did not want to post publicly but thought you should know.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Nicely updated. Would definitely stay here again!
Stayed 1 night in May 2025

2/10 Terrible

Brandy

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very disappointed.

I was very disappointed over all with my stay. Upon arrival, it was 80° in the room, and it took hours to cool down to a reasonable temperature. There is no mini-fridge, a small microwave, an ice bucket, and a small 1 cup coffee maker. The only ice machines are on the 2nd floor, it's a 14-floor hotel.... The bed and couch were hard as a rock, not to mention the pillows, you either get completely flat pillows or over stuffed hard pillows to choose from. The TV was not a smart TV, just basic cable. The bathroom was the nicest part of the room. It was what i expected from a Crown Plaza. The room itself definitely wasn't. There are French doors in the room with a small railing on the other side that are locked with a sign that says these doors are locked for your safety. If you are going to keep them locked, why not just put in windows? I was excited about the doors, and it was one of the reasons I chose that hotel. I will never choose Crown Plaza again.
Stayed 1 night in May 2025

10/10 Excellent

Marline

Stayed 1 night in May 2025

8/10 Good

Erickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay minus hot water issues!

Stay was excellent. The boiler above the room was broken and needed repair as there was no hot water for two days. It was hot out so cold water was fine. Other than that hotel was great to stay in. close to highway and entertainment.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tauzlynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yaisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel would stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James, Vacaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well-kept hotel, with friendly staff. I would stay here again. The hotel is walkable from the Lynx Central/Transit Center.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

audrey

Liked: Staff & service, room comfort

Playoff game couple trip

Over all the staff was great. The hotel could have a little upgrade with the paint. I was extremely mad there was not hot water since the day we arrived. I don’t think o would stay again but it was ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was generally ok. However, there was consistently no hot water from the shower and the dining food was basic. Other than that everything was ok and reflects the price you pay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shanikua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff don’t speak English but really clean and accommodating
Stayed 4 nights in Apr 2025