When we reached after a long long drive, they said they don’t have a room with sofa bed, which we booked, after sometimes they checked in to a room with sofa bed, after entering to the room we saw the toilet flush not working the toilet is dirty, the room smells bad, we informed them, then they said they don’t have any other room available, unfortunately we had to book another hotel,it was already evening, it was very frustrating and hectic to rebook another hotel and shift again with family after checking in. Extended stay America has lost its value and value propositions. Stay away from these hotel chain if possible.