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Westgate Palace

2.0 star property

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Photo gallery for Westgate Palace

Outdoor dining
Dining
Exterior
Outdoor pool
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym

Explore the area

View in a map
6145 Carrier Dr, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪7 min walk‬
  • Place, CoCo Key Water Resort
    ‪10 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

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  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 3,510 reviews
The price is €77
includes taxes & fees
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About this property

Westgate Palace

Hotel with an outdoor pool, near Universal Orlando Resort
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Additionally, WiFi in public areas, concierge services, and a front-desk safe are onsite.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Westgate Palace, you're just a quick walk from Pirate's Dinner Adventure. Enjoy features like an outdoor pool, a restaurant, and a gym.
  • Enjoy a bite to eat at the restaurant
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe and an elevator
  • Onsite recreation includes a gym
  • 11 minutes by foot from CoCo Key Water Resort and a 4-minute drive from Orlando International Premium Outlets
  • Airport shuttle service available
There's a restaurant on site. WiFi is available in public spaces for a fee. Westgate Palace offers its guests an outdoor pool and a fitness center. Westgate Palace also features concierge services, a front-desk safe, and an elevator.
Westgate Palace has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Airport shuttle available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Safe at front desk

Guest services

  • Concierge services

Accessibility

  • Lift

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Westgate Palace Hotel
Westgate Palace Orlando
Westgate Palace Hotel Orlando

Westgate Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

9.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Matthew

The room was nice but the staff didn't know what they were doing the whole time and we asked for more linens. They didn't deliver the linens so we won't be going back there
Stayed 2 nights in Feb 2026

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Shams Raza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 10 nights in Dec 2025

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was truly heated and the staff was amicable
Stayed 7 nights in Dec 2025

2/10 Terrible

Greg

Travelled with family
Disliked: Staff & service
There was no stay. After driving 7 hours, and arriving in Orlando at 8:00 pm, I see an email after I try to check in. Apparently “the property cannot honor the reservation” I made and paid for. I was driving all day so didn’t see the email from 4:30 that day. The property check in desk was not helpful. I booked via hotels.com, and they told me I’d have to deal with hotels.com, their reservation systems aren’t compatible. But hotels.com said the property couldn’t honor my reservation, and canceled it while I was on my way there from another state. Hotels.com didn’t cancel the reservation. I asked the staff at the hotel if I could make a complaint, they told me I’d have to do that with hotels.com. Hotels.com refunded me, and “tried” to get me a room in the area, and couldn’t. So I had to find one myself, which was a substandard room in Sanford, almost an hour east, with my wife, sister in law, and daughter. I’ve never experienced problems with reservations though hotels.com in the past, whether in New York City or North Carolina. And I’ve used the site for years. But the people at Westgate Palace couldn’t have cared less, they continued checking in people whose reservations weren’t canceled under them, while I had to scramble and have a less pleasant trip. I’m extremely disappointed and upset. I’ll never consider Westgate for any reason.
Stayed 2 nights in Dec 2025

6/10 Okay

David

Travelled with family
Disliked: Staff & service
It mentioned heated pool that was a joke. Roaches in the room found on 2 separate occasions. Countertop edges are so sharp 3 people sl8ce there fingers open.
Stayed 4 nights in Dec 2025

10/10 Excellent

Matt

Stayed 2 nights in Dec 2025

10/10 Excellent

alfred

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service.
Stayed 2 nights in Dec 2025

6/10 Okay

Timo

Liked: Cleanliness, staff & service
Disliked: Amenities
Room lacked some basic stuff (e.g. no clothes hangars and nor garbage can in kitchen). Also had to pay an additional resort fee that was not advertised anywhere.
Stayed 2 nights in Nov 2025

8/10 Good

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property and room was nice, clean and reasonably price. It was a little frustrating to be hit with a $100 resort fee upon check-in when that is not advertised in the booking information. When asked what the resort fee covers we were told WiFi, pool, parking, gym and other amenities. I feel like those are all things that would be included with a standard hotel stay. Also the WiFi was not password protected, so anyone can access it…
Stayed 4 nights in Nov 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the space was amazing. It was so close to Universal - just perfect for a family with a teenager who needs her own space.
Stayed 3 nights in Nov 2025

10/10 Excellent

Marta Helena Oliveira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso !!
Stayed 17 nights in Aug 2025