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Hotel Santa Caterina

3.0 star property

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View from room
Superior Double Room | Bathroom
Interior
Superior Double Room
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
via Marconi, 10, Orta San Giulio, NO, 28016
  • Place, Sacred Mountain of Orta
    ‪3 min walk‬
  • Place, Villa Bossi
    ‪16 min walk‬
  • Place, Pella Village
    ‪16 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪79 min drive‬

Room options

View all photos for Superior Double Room

Bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Bed sheets

Standard Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite, Garden View

Comfort Suite, Garden View

Comfort Suite, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room Single Use

Bed sheets

Standard Double Room Single Use

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Santa Caterina

Dry cleaning, laundry facilities, and a library are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Santa Caterina offers 30 shared accommodations, which are accessible via exterior corridors and feature air conditioning. Accommodations offer separate sitting areas. Bathrooms include showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Santa Caterina, you're just a quick walk from Sacred Mountain of Orta. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi in some public areas
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes bike rentals
  • 14 minutes by car from Lake Orta and 15 minutes from Maggiora Park
  • Pets welcome for a fee
Hotel Santa Caterina offers its guests a library, multilingual staff, and laundry facilities. There are 2 meeting rooms available. WiFi is free in public spaces. Hotel Santa Caterina also features dry cleaning/laundry services, a front-desk safe, and a television in a common area.

This 3-star Orta San Giulio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: EUR 10 to 15 for adults and EUR 9 to 9 for children

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • On a lake

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 3 floors
  • Built in 1972
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Phone
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily until 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

This property's dinner is served at a nearby restaurant, located 0.9 miles (1.5 km) away.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 15 for adults, and EUR 9 to 9 for children
  • Pet fee: EUR 8 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Air conditioning fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily until 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT003112A1HLIECTNF, 003112-ALB-00004
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Caterina Orta San Giulio

Santa Caterina Orta San Giulio

ta Caterina Orta Giulio

Hotel Santa Caterina Hotel

Hotel Santa Caterina Orta San Giulio

Hotel Santa Caterina Hotel Orta San Giulio

Hotel Santa Caterina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 64 out of 250 reviews
Rating 8 - Good. 126 out of 250 reviews
Rating 6 - Okay. 41 out of 250 reviews
Rating 4 - Poor. 15 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Urmzd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, and the staff were amazing :)
Stayed 1 night in Apr 2024

4/10 Poor

Jeremie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just ok
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
It was very clean the snacks available were nice car park was good and they got me soya milk and gluten free bread First room had broken tatty shower and air con that didn't work got moved to alternative room nice shower no toilet seat they said they couldn't get one it wasn't comfortable! Air con wasn't that effective Staff were very mixed some helpful some quite rude It was up a hill that was blind and didn't have any pavement The breakfast was a very strange selection no toaster available and the fruit juice was very watered down the water heater broke and it was hard to get water for tea and you were shouted at if you tried to get it from the coffee machine! Great potential needs good management
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is a bit tired but value for the price was fine.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here during heat wave

We stayed here one night during heat wave. Unfortunately the air condition didn’t function at the same time as the elevator, and the lights went out 3 times during our stay. Apart from that the hotel is a bit worn down, but the service was friendly and breakfast ok.
Stayed 1 night in Jul 2019

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room, good location

Good location- nice panoramic walk to the old town. Room clean and comfortable. Breakfast fine but service at breakfast a bit chaotic.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop and perfect for the job. Website and original booking was misleading over cost of parking but otherwise all good
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Great location if visiting Sacro Monte Di Orta

The hotel is located very close to Sacro Monte Di Orta. The breakfast was adequate, the WIFI did not work in the rooms. They were being installed while we were staying there. They had WIFI on the first floor but the first floor was not air conditioned. The staff was very friendly in fact they drove us the 1/2 mile to the train station the day we left.
Stayed 2 nights in Aug 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quaint town

Actually stayed at the hotel’s alternative location in downtown Orta San Guilo. Much better location than the original hotel. Staff extremely helpful and accommodating. Breakfast was amazing. Ask to stay in their downtown location. Love Orta San Guilo
Stayed 1 night in Jul 2018

8/10 Good

Janet, Cadiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff, slightly out of town.

We stayed at the Santa Caterina for a couple of nights in May. The hotel is a little way from the lakeside in Orta, but for us it was a good location. We arrived from Turin by train and the hotel was a short walk downhill from the station. The hotel staff were all really friendly and helpful and made us feel welcome. The hotel itself is pretty basic, and the WiFi only really worked in the ground floor, but it wasn't an issue for us. Breakfast was buffet style and there was a small area downstairs to make tea and coffee along with a selection of juices throughout the day. A small walk down the road from the hotel took you past the beautiful hotel Crespo and there is a delicious gelato bar here next door to a bar. We took the long walk lakeside down to the town and enjoyed the peace and scenery, but there is a quicker way too. All in all, we both really enjoyed our stay here and would definitely stay again.
Stayed 2 nights in May 2018

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All aspects were very positive. Good breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant, friendly typical small hotel, close-15 minute walk.to Orta st Guilia. Clean, need to be away from the road if possible as we were. Fantastic breakfast. Free coffee and cakes downstairs! Would recommend. Only problem is wi fi-available only on the ground floor and sometimes not even then.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Best breakfast in Italy

Hotel Santa Caterina is clean, reasonably comfortable, and the staff are mostly friendly and helpful. Especially Serena! The buffet breakfast is amazing. It is not luxury, but it does the job at a reasonable price.
Stayed 1 night in Sep 2017

6/10 Okay

Lasse

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2017

8/10 Good

Chris, Australia

Liked: Staff & service, room comfort

Cheap and cheerful.

6/10 Okay

mandy, portsmouth

Liked: Cleanliness, staff & service, room comfort

Good value for a week stay

Old fashioned hotel. 3 star. But great Buffett breakfast, plenty of choice and fresh each day.. Nice touch of coffee, cold drinks and cakes and yogurts to help yourself to.. Free wifi, patchy and only near reception.. Rooms basic, but clean.. Old style hotel with comfortable beds.. Choose a balcony room facing downhill.. We booked last minute, cheap deal to the lovely lake.. But you can't see lake at all from here.. Up the hill from main square 15 min brisk walk.. Not for the faint hearted .. Hotel is downhill walk from train station, bout 8 mins.. But not really near anything.. We would choose to stay in the square area next time as the walk up hill to the hotel in the heat was wearisome ! Go for one with a bathing area.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good value for money

The hotel provides good value for money. Cleaning service was a bit slow (room done around 5 pm or so). A short walk from the city centre, but that was OK.

8/10 Good

Diana, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel well situated to access Orta and surrounding

Hotel staff were very courteous and provided excellent choices for restaurants in the area. The hotel breakfast was very plentiful and many fresh choices were provided. Room and bathroom was large, clean and met all our needs.

8/10 Good

Katherine, Gold coast. Q'ld Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A magnificent place to see

Many lovely walks along the Lake, with cherry blossoms, Magnolias, and camellias out in April. Ferry trip to the top of Lake Orta was wonderful. Would have liked to have stayed longer than 2 days.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good value hotel with very helpful staff

We were very impressed with the welcome and the receptionist was extremely helpful, even providing us with pliers and a screw driver when we couldn't open the padlock on one of our cases. The room was adequate and clean and the shower was good. The choice of food at breakfast was excellent and we liked the availability of free water, soft drinks and cakes after 3 pm. The only downside was the lack of a path on the road outside the hotel.

8/10 Good

Frank, Enzkreis/Pforzheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Breakfast, nice hotel, will come again

We got a better room for an upgrade of 10 Euro/day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful place to stay. Great breakfast and comfortable room. Very close to historic village of Orta

10/10 Excellent

david, nsw australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

traveller

an excellent hotel to start our holiday. A little way out of town but very comfortable

6/10 Okay

Verified traveller

Liked: Cleanliness

Quirky hotel

My husband and I (50s) stayed 6 nights in September. The room was on second floor. It was adequate for our needs and clean. The bed was firm but we like it that way. The location is on the edge of the town on San Guilio and a nice walk into the old town by a path along the lake. The return is uphill at the very end, but we are fit so managed this fine. The breakfast buffet is expansive and there is a hospitality room open each day from 3pm where you can make yourself tea/coffee and cake.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

HOTEL CATERINA EXPERIENCE

We found the staff pleasant. The hotel was very clean and comfortable. The best thing were the fantastic breakfasts - an absolute feast! The free hot and cold drinks and tasty snacks were a very good feature and welcome on return from a day out. Lake Orta is a bit off the main tourist route out of season and we found, without a car, that getting to other places was difficult. (May) We found that the hotel staff and the two tourist offices were unaware of the possibilities of public transport. With a bit of initiative we found our own route via public transport to Lake Maggiore which proved very easy. More information would have been good. It is not easy to get to Orta from the airport without a car. We decided to book a taxi which was a very good idea. The taxi firm were excellent. There is almost enough to do at Lake Orta for a week without travelling elsewhere and plenty of lovely eating places, several within easy reach of the hotel. We thoroughly enjoyed the holiday.