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Alpstay - Chalet Hotel Hartmann - Adults Only

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Buffet
Panoramic Double Room, Terrace, Mountain View | View from room
Front of property
Panoramic Double Room, Terrace, Mountain View
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
Via Rezia 308, Ortisei, BZ, 39046
  • Place, St. Ulrich - Seiser Alm
    ‪2 min walk‬
  • Place, Seceda Ski Area
    ‪8 min walk‬
  • Place, Ortisei-Furnes Gondola
    ‪19 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Double Room, Terrace, Mountain View

Panoramic Double Room, Terrace, Mountain View

Panoramic Double Room, Terrace, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Terrace, Mountain View

Junior Suite, 1 Queen Bed, Terrace, Mountain View

Junior Suite, 1 Queen Bed, Terrace, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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4.7 out of 5, Exceptional, 48 reviews
The price is €276
includes taxes & fees
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About this property

Alpstay - Chalet Hotel Hartmann - Adults Only

Mountain ski retreat with full-service spa and bar/lounge
Snow lovers will appreciate Alpstay - Chalet Hotel Hartmann - Adults Only's complimentary ski shuttle, as well as other onsite amenities such as a bar/lounge and a full-service spa. Change of bedsheets is available on request.
Alpstay - Chalet Hotel Hartmann - Adults Only offers 9 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Alpstay - Chalet Hotel Hartmann - Adults Only, you're just a quick walk from Dolomites. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like pet-sitting services.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Treat yourself with a visit to the full-service spa
  • Amenities include a terrace, a vending machine, and coffee/tea in a common area
  • Onsite recreation includes scooter/moped rentals
  • Steps from Dolomites and Val Gardena
  • Free ski shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including pet-sitting services
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Alpstay - Chalet Hotel Hartmann - Adults Only helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Free self parking is available.

This Ortisei hotel is smoke free.

Guests are served free buffet breakfast daily from 8 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Full-service spa
  • Optional ski privileges
  • Scooter/moped rentals
  • Ski passes
  • Ski storage

Conveniences

  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Hardwood flooring in public areas
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Late check-out fee: EUR 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (2:00 PM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Pet-sitting services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021061A1YW8PFOAI
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hartmann Ortisei
Hartmann – Adults Only Ortisei
Hotel Hartmann Ortisei
Hartmann Hotel Ortisei, Italy - Val Gardena
Chalet Hotel Hartmann Adults Ortisei
Chalet Hotel Hartmann Adults
Chalet Hartmann Adults Ortisei
Chalet Hartmann Adults
Chalet Hotel Hartmann – Adults Only Hotel
Chalet Hotel Hartmann – Adults Only Ortisei
Chalet Hotel Hartmann – Adults Only Hotel Ortisei

Alpstay - Chalet Hotel Hartmann - Adults Only Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 63 out of 75 reviews
Rating 8 - Good. 11 out of 75 reviews
Rating 6 - Okay. 1 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at The Hartmann!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheolmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
오르티세이 마을에서 조금 떨어진것 빼곤 만족한 호텔이었습니다. 직원분도 아주 친절하시고 룸컨디션도 맘에 들었습니다. 조식도 퀄이 좋아서 잘먹었네요. 렌트 여행이시면 추천드립니다
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Danny, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

I needed step by step instructions by car, and dark, and gps wouldn't work. They were so patient and sweet and the owner came by at night to make sure we were okay, since it was late. Great caring people! Front desk young lady the next day was also extremely helpful and sweet. Breakfast was huge with great variety and taste! Strongly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

From check- in with snacks to checkout after a huge breakfast.... and everything's in between, 10+! The breakfast was huge and delicious. Very close to the gondola rides (you could easily walk there but we took the bus). Also loved the spa. Book it! You won't regret it!
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect. The staff was super helpful with any questions and the accommodations were A . We would definitely stay here again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Sep 2023

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and up to date hotel. A little walk to town but there was a pedestrian walking path right below the hotel. The path puts you directly in the heart of the town and the Seceda gondola. Very helpful front desk. Lovely stay!
Stayed 2 nights in Sep 2022

10/10 Excellent

Lyne, Gatineau Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful chalet style boutique hotel on a mountainside overlooking the Dolomites and Ortisei. Steam or dry saunas are a welcome amenity after a day of skiing and the free shuttle is a welcome surprise! Marina, at the reception, is an absolute gem.
Stayed 3 nights in Dec 2019

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Hotel Hartmann

We had a wonderful stay at Hotel Hartmann! The room was very comfortable and well appointed with an amazing view from the balcony. Breakfast was great, and everyone who worked there was awesome. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and a beautiful view of the city from the balcony. Staff was very nice and helpful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful outlook and good breakfast
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed atmosphere and boutique style. Slightly over themed with Ducks and Hearts but it was quaint with the flowery English china. Rooms could have better storage with draws as again more about styling with furniture rather than practicality. Pillows far too soft and like marshmallows that were large and just sink into. Some may like it but not comfortable for us. No aircon in rooms that may be an issue in high summer and quilt far too thick. No fridge or tea and coffee in room that was not a problem (although would have liked) as you could help yourself downstairs on a honesty basis but had to pay on final bill. Cakes and pastries left out after breakfast if you were back before 6 to help yourself that was nice. Despite minor negatives would definitely go back as prefer this to a clinical hotel. Out of town and 10 min walk was fine as you had a non-road path own from hotel. They have another hotel they manage were you can visit for evening meal but it would be good if they offered a choice of basic evening meal if you were tired from a day out walking in the mountains.
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

Our stay in this hotel was awesome, the hotel is rooms are nice and tidy and the bed is really comfortable. The breakfast is really nice and of course the view from the dining room and the balcony is spectacular. The stuff is super friendly and were really to help us and to give some recommendations regarding the must visit spots in this area. Unfortunately we didn't have the opportunity to use the hotel spa facilities, but the also look great. It could be really useful if the room had a table and a small fridge, all of the wooden furniture are really nice and fits the hotel design and theme but are quite useless... Hoping we could visit in the winter, it should be awesome. Definitely recommended !
Stayed 3 nights in Sep 2018

10/10 Excellent

Cristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend

Great hospitality, comfortable room, fantastic breakfast!
Stayed 1 night in Sep 2018

10/10 Excellent

Gareth

Excellent Boutique Hotel

An excellent boutique hotel offering exceptional customer service. The hotel is cozy with warm furnishings offering a very generous and delicious buffet breakfast. One of the best breakfasts we've had during our travels. There's a small bar you can enjoy in the evenings where, even after hours, they work on the honor system and you can help yourself to drinks and put it on your hotel room. There's also a communal balcony to enjoy a drink and relax whilst listening to the nearby river. Even though the hotel is set just a few minutes from the center of town, you feel like you are in a small oasis when you arrive. So, the location offers both convenience and tranquility. Being a boutique hotel, the standard rooms are small but well appointed; some larger rooms are available with private balcony. The hotel & rooms are spotless and the bed was very comfortable. Would definitely recommend this hotel and thank you to the superb staff for a wonderful stay!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the valley. The staff was extremely helpful with any questions we had and very friendly
Stayed 1 night in Sep 2018

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Vista

Amazing location with great views and walkable to the town center Great spa and superb breakfast A waterfall was visible from our balcony
Stayed 2 nights in Sep 2018

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable hotel with a fantastic breakfast

Wow. This hotel absolutely exceeded expectations. The breakfast alone is worth the cost - a candlelit experience with the most adorable plates! The staff was extremely helpful in helping us determine what the right activities were for us based on what we were looking for. The rooms are nicely decorated and the bed was so comfortable, we wanted to sleep and sleep! I would definitely recommend this place and would stay again!
Stayed 2 nights in Aug 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with a nice view

The staff were very friendly and helpful. The view of our room was very nice.
Stayed 1 night in Jul 2018

10/10 Excellent

Kelly, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Italy! Best receptionist ever!

We love this hotel so much and definitely because of the friendly staff , especially the super helpful and friendly receptionist- Katherina ! When we arrive Chalet Hotel Hartmann, she welcome us warmly! And she show us our room and the hotel, introduced everything about the hotel to us! And what impressed us most is that she drew us a trekking route and also wrote down the height of the mountain we will be going. She knows about the mountain here very well and give us many useful advices! Really appreciate what she does! ( she is also a hiking guide!) And the hotel is really clean, cozy and provide great breakfast! Although our room is a bit small, but the balcony has a a nice view ! You can enjoy some sweets like cake, nuts, fruit in the hotel restaurant from 15:00-18:00! Even it is a bit far from the city center( around 15mins walk) we still highly recommend it! We will definitely stay here agin next time!
Stayed 3 nights in Jun 2018