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Candeo Hotels Osaka The Tower

4.5 star property
VIP Access

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Photo gallery for Candeo Hotels Osaka The Tower

Spa
Restaurant
Lobby
Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Breakfast available

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Grand Front Osaka Mall
    ‪13 min walk‬
  • Dotonbori
    ‪3 min drive‬
  • Osaka Castle
    ‪6 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬
VIP Access
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Room options

View all photos for Premium Twin (Universal) with Sofa Bed,Non Smoking

Property amenity

Premium Twin (Universal) with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive King,Non Smoking

1 bedroom, down duvets, in-room safe, desk

Executive King,Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple,Non Smoking

1 bedroom, down duvets, in-room safe, desk

Premium Triple,Non Smoking

  • 43 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 43 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple with Sofa Bed,Non Smoking

1 bedroom, down duvets, in-room safe, desk

Premium Triple with Sofa Bed,Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Private Spa Suite,Non Smoking

1 bedroom, down duvets, in-room safe, desk

Premium Private Spa Suite,Non Smoking

  • 60 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Private Spa Suite with Sofa Bed,Non Smoking

1 bedroom, down duvets, in-room safe, desk

Premium Private Spa Suite with Sofa Bed,Non Smoking

  • 60 sq m
  • Sleeps 7
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin with Sofa Bed,Non Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin with Sofa Bed,Non Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 43 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Twin,Non Smoking

Slippers, towels

Executive Twin,Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King,Non Smoking

Slippers, towels

Deluxe King,Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Sofa Bed,Non Smoking

Slippers, towels

Deluxe King with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Twin with Sofa Bed,Non Smoking

Slippers, towels

Executive Twin with Sofa Bed,Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Twin (Universal),Non Smoking

Property amenity

Premium Twin (Universal),Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King with Sofa Bed,Non Smoking

1 bedroom, down duvets, in-room safe, desk

Executive King with Sofa Bed,Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Corner King,Non Smoking

Slippers, towels

Luxury Corner King,Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed,Non Smoking

Slippers, towels

Luxury Corner King with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin,Non Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin,Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Candeo Hotels Osaka The Tower

Luxury hotel with a 24-hour fitness center and spa services
Along with a restaurant, this hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
During your stay at Candeo Hotels Osaka The Tower, you're just a quick walk from Osaka City Hall. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by foot from Osaka Station City and a 3-minute drive from Dotonbori
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness center, spa services, and concierge services are also featured at the luxury Candeo Hotels Osaka The Tower.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The C's ～Sky Dining～ - Onsite restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ～Sky Dining～

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on January 12, 2026 from noon to midnight. All facilities that use power, including elevators, parking garage and restaurant will not be available during this time. Check-out time will be at 10 AM on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 753 reviews
Rating 8 - Good. 140 out of 753 reviews
Rating 6 - Okay. 59 out of 753 reviews
Rating 4 - Poor. 21 out of 753 reviews
Rating 2 - Terrible. 13 out of 753 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view

10/10 Excellent

Chiniki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel very upscale
Stayed 2 nights in Mar 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with room to improve. The rooms are small but efficient, comfortable beds and those on the river side offer great city views. A second pillow would be beneficial especially since the one provided is small and flattens. A privacy screen in the shower that looks into the room is greatly needed. It would be better to provide individual slippers as opposed to communal slippers that have been worn by previous guests. The onsen bath is lovely. Better and well placed signage on the rules and expectations would help compliance. I saw guests enter the bath, sauna and steam room directly from the change room without having taken any shower let alone a thorough head to toe scrub and wash down. Breakfast buffet logistics need thought/planning from someone experienced and competent in hotel/resort buffets. The area where the food and beverages are laid out is overall way too small for the size of hotel. There is no natural direction or order so guests end up forming 2 lines in opposite directions for the same station. The space between the aisles is too narrow for the number of guests especially if they are carrying the large trays provided. The tongs and spoons provided at the salad bar and yogurt topping station slow down the process greatly as they are ineffective choices for the task. The guest facing staff are largely international and they are well meaning and try hard. But language and communication skills are lacking, not just with guests but also with each other.
Stayed 4 nights in Mar 2025

4/10 Poor

Zeynep

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Terrible

The hotel room was tiny and extremely uncomfortable. The restaurant manager called Salita was super rude, she was basically shouting at us at the table. The executive lounge was only open for 5 hours and not much to offer. There was no bellboy The hotel was too far to the touristic centre (Namba). There was nothing around.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Mohammed

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Rude staff member on reception ruined this trip for me. Very sarcastic and quite confrontational. Shame for the other staff as they was helpful. Only other down falls were no bell service so had multiple cases with no help. Had to take 2 trolleys of cases to the room myself and they was left outside the room for 3 days.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again just for outdoor bath on the 31st floor, let alone the sauna and indoor baths with great views. Buffet dinner was fantastic and service was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel Angel

Stayed 2 nights in Mar 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely, had everything i needed within walking distance. Rooms were surprisingly spacious and have a hot water kettle for coffee or tea. The onsen on the rooftop was really the highlight, don't miss it. The restaurant was just OK, there are plenty of better options just around the block.
Stayed 4 nights in Mar 2025

10/10 Excellent

ALICIA MERCEDES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, easy check in and check out. Beautiful location and hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Grace

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word: Exceptional This hotel will not disappoint. 5 star hotel without the price tag. I wish I can go back as I am writing this. It was my first time in Osaka and I was searching for a nice hotel. I usually like to search for budget friendly hotels while having it more on the "bougie" side. This hotel was such a surprise and I am so glad we booked it. We stayed here for 5 nights in a twin room and it was beautifully designed. We paid about $160 a night in February 2025. You get the 5 star hotel feel without having to pay an arm and a leg. The lobby is located on the 17th floor and it has beautiful chandeliers hanging with a huge seating area. There is a buffet there as well. The rooms were spacious and the toilet is separated from the shower room which is excellent for a two or more people. The twin bed room we got put two twins together so you can create one huge bed if you'd like. I have no complaints about this hotel. I wish I had time to visit the SKYSPA on the top floor but we were so busy during our trip. My friends stayed here before us and they recommended the SKYSPA. Everything was walking distance and right when you exit the hotel, there is a Family Mart nearby for some quick goodies and restaurants all along the streets. We also used the Airport Limo Bus to transport us to and our luggages to Osaka KIX Airport. It was only $12 USD for one person and you were allowed 2 check in luggages each. I will definitely be staying here again on my next Osaka Trip!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Gabriella

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This was our 3rd hotel of our trip round Japan, and was the most expensive out of the 3. That being said the room wasn’t clean (visible dust in and around bedframe). The room size is very narrow for example the bed frame is literally next to the shower so you’re unable to use one side of the bed. The staff were friendly but weren’t as welcoming and attentive as others. We didn’t eat or drink at the hotel as it’s extremely expensive, and there are plenty of options just a shop walk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view and tattoo friendly onsen
Stayed 2 nights in Mar 2025

8/10 Good

Annie

Stayed 3 nights in Mar 2025

10/10 Excellent

Winnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from train stations, family mart and Lawson is just a couple of steps away. Behind the building are a bunch a streets with a bunch of izakaya’s and restaurants. Very nice area for a couple to spend time. The entire building and facility was beautiful. The room we had was perfect. We enjoyed spending our nights or mornings in the spa upstairs. The public bath with a very hot onsen as well as warm and cold. Sauna room, robe and filtered water is provided. I preferred showering in the spa instead of my room because the soap was also better than the rooms. They also do Yamato pick up and drop off which was really convenient. I would def book back with Candeo hotels.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ellen, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a good location. The bed was extremely comfortable and amazing decor throughout the hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great

It was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nirthana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff - we're really helpful sorting issues we had from the previous hotel. We had an in room massage which was a great treat. Great facilities. Beautiful hotel with lovely onsens. Highly recommend and would deffo stay again
Stayed 5 nights in Mar 2025

8/10 Good

Karthik

Travelled with family
Staff is very helpful
Stayed 3 nights in Mar 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a beautiful terrace but the pool is only open from 3-9.
Stayed 4 nights in Mar 2025

10/10 Excellent

Frazor, Marlborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new 5 star hotel 17 floors in the sky above Osaka with fabulous views. A real treat!
Stayed 1 night in Mar 2025

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness
Very trendy and shiny. The outdoor bath has incredible views but would be better if towels were provided there. The restaurant wasn't open in the evenings, one of the reasons why we chose to stay, and no one told us it was closed until we asked to book. When we asked for recommendations for an evening meal we were pointed in the direction of smoky underground bars. Next day, we found a number of very classy places for a special meal that were very close. Potential to be brilliant but they need to look more closely at customer service and bother to care.
Stayed 2 nights in Mar 2025

10/10 Excellent

Radoslaw

Stayed 1 night in Mar 2025