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Candeo Hotels Osaka Shinsaibashi

4.0 star property
VIP Access

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Photo gallery for Candeo Hotels Osaka Shinsaibashi

A modern bar with a long counter, glass windows, and a view of the city.
Property video
A modern indoor swimming pool with a glass wall providing a view of the mountains at night.
A breakfast buffet with various food items, a potted plant, and a view of buildings through the window.
A modern hotel room with a large window offering a city view, a wooden table, a sofa, and a built-in minibar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-7-12 Shinsaibashi-Suji, Chuo-ku, Osaka, Osaka, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a sofa.

King Room, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a small seating area, a desk with a lamp, and a large window with curtains.

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King Room Single Use, Non Smoking

A hotel room with a large bed, a desk with a chair, a sofa, and a window with curtains.

King Room Single Use, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room with Sofa Bed, Non Smoking

A hotel room with two beds, a small seating area, a desk with a lamp, and a large window with curtains.

Twin Room with Sofa Bed, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking

A hotel room with three beds, a desk, and a large window.

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple with Sofa Bed, Non Smoking

A modern hotel room with a large window, a sofa, a dining table, and a TV.

Deluxe Triple with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Triple Room, Non Smoking

A hotel room with two beds, a small table, and a large window with curtains.

Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Triple with Sofa Bed, Non Smoking

A hotel room with two beds, a desk, a wardrobe, and a large window.

Executive Triple with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Triple with 2 Sofa Beds, Non Smoking

A modern hotel room with a large window offering a city view, a wooden table, a sofa, and a built-in minibar.

Executive Triple with 2 Sofa Beds, Non Smoking

  • 34 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Executive Triple Room, Mobility Accessible, Non Smoking

A kitchen counter with a DeLonghi electric kettle, two glass tumblers, and two white canisters with the Candeo Hotel logo.

Executive Triple Room, Mobility Accessible, Non Smoking

  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Candeo Hotels Osaka Shinsaibashi

Laundry facilities, a 24-hour front desk, and free WiFi in public areas are available at this hotel.
Candeo Hotels Osaka Shinsaibashi offers 180 accommodations with hair dryers. Beds feature premium bedding. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of Candeo Hotels Osaka Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Dotonbori and Shinsaibashi-suji Shopping Street
As a guest of Candeo Hotels Osaka Shinsaibashi, you'll find laundry facilities and an elevator. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,630 for adults and JPY 1,815 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1815 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka

Candeo Hotels Osaka Shinsaibashi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 408 out of 590 reviews
Rating 8 - Good. 119 out of 590 reviews
Rating 6 - Okay. 42 out of 590 reviews
Rating 4 - Poor. 7 out of 590 reviews
Rating 2 - Terrible. 14 out of 590 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pimchanok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Clean, luxury, spacious, and onsen on rooftop is a bonus! Great for family too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Xiaodong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and love the Sky Spa!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean overall, the room with 3 beds was excellent with plenty of space for suitcases too
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at Candeo Hotel Shinsaibashi, and it was excellent as always. The staff is very helpful and the amenities are great. They always accommodate my family with children. Overall, we enjoy our time at Candeo Hotel Shinsaibashi.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and spacious with english speaking staff. A good breakfast with many options. Superb location close to Glico man and the huge shopping area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

HANH

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good amenities. Amazing location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Staff & service, property conditions & facilities
Breakfast was very good. Staff was very friendly and easy to deal with.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Perfect base for Osaka.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location! right on the street where a lot of shopping is, and across the street from more! Close walk to the running man sign too!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in the perfect location, adjacent to the main shopping strip and a short 5 minute walk to the trains and Dontonbori. Hotel had an onsen which was tattoo friendly. Would stay here again and highly recommend.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities
Loved this hotel, staff, room, location, onsen on the rooftop. Everything was perfect.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and delicious breakfast!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

candice

Liked: Cleanliness, amenities, property conditions & facilities
Incredible stay! Was so impressed with Braxton he was fabulous and was part of the reason we extended our stay an extra day! Keep us the great work B!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property close to Dotombori. This property amenities were amazing!! Have a women and men’s spa- worth the whole stay. After walking 20k steps days the overnight spa was an amazing experience.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Imani

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great it’s close to everything and I mean everything all the shops and eats. I enjoyed my stay. I enjoyed breakfast - my child loved it leaned more on the traditional Japanese breakfast which I was cool with. There is also a sauna as well. Which was cool.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Very clean,friendly staff,great location. Would definitely stay here again.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast a little disappointing based on price and options on buffet.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

MINKWAN

Liked: Cleanliness, staff & service, amenities
Clean and good facilities!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in jaoan
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was incredible, the room had an amazing view of Osaka.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gloryvee

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing if you want to be near Dotombori.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Pamela

They had a picture of out door spa but only men are allowed to use it.
Stayed 3 nights in Apr 2026