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Candeo Hotels Osaka Shinsaibashi

4.0 star property
VIP Access

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Photo gallery for Candeo Hotels Osaka Shinsaibashi

Daily buffet breakfast (JPY 2970 per person)
Property video
Reception
Public bath
Premium bedding, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-7-12 Shinsaibashi-Suji, Chuo-ku, Osaka, Osaka, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room Single Use, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room Single Use, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Twin Room with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds

View all photos for Deluxe Triple with Sofa Bed, Non Smoking

Living area

Deluxe Triple with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds

View all photos for Executive Triple with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple with 2 Sofa Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with 2 Sofa Beds, Non Smoking

  • 34 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Executive Triple Room, Mobility Accessible, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Mobility Accessible, Non Smoking

  • Sleeps 6
  • 3 Single Beds

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About this property

Candeo Hotels Osaka Shinsaibashi

Laundry facilities, a 24-hour front desk, and free WiFi in public areas are available at this hotel.
Candeo Hotels Osaka Shinsaibashi offers 180 accommodations with hair dryers. Beds feature premium bedding. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of Candeo Hotels Osaka Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Steps from Dotonbori and Dotonbori Glico Sign
As a guest of Candeo Hotels Osaka Shinsaibashi, you'll find laundry facilities and an elevator. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka

Candeo Hotels Osaka Shinsaibashi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 494 reviews
Rating 8 - Good. 98 out of 494 reviews
Rating 6 - Okay. 38 out of 494 reviews
Rating 4 - Poor. 7 out of 494 reviews
Rating 2 - Terrible. 12 out of 494 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Linda

Travelled with partner
Liked: Amenities, property conditions & facilities
After we checked in, we asked for an upgrade (Expedia VIP) as the room was very small. The second room was better. Convenient location for the transport system.
Stayed 3 nights in Nov 2025

6/10 Okay

Danielle

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The rooms felt dirty. I didn’t like how we had to bring our towels from our room to the onsen. The breakfast was mid. We ending up leaving a day early to go back to Tokyo because we weren’t enjoying our stay.
Stayed 3 nights in Nov 2025

8/10 Good

Derick

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and great location. Only point against it was because the sink and tub drained slow.
Stayed 3 nights in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Very clean,friendly staff,great location. Would definitely stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very courteous staff went above and beyond to help us with luggage trabsportation. Beds were comfortable, room was very nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Clean room, knowledgable and helpful staff - happy to help me book an early cab for my departure day which I was very appreciative for.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ying Lu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candeo Shinsaibashi has the best location if you want Dotonbori/Shinsaibashi area. The hotel was also clean and neat and the rooms were not too small. Great value for money hotel with all the amenities that you would want and need for this price point. I would happily come back again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and delicious breakfast!
Stayed 2 nights in Nov 2025

10/10 Excellent

Justin

Stayed 3 nights in Nov 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot in Osaka

The hotel was nicr, the room was small but it was well cared for and updated. The location was great and there is a coin laundry in the building that was easy to use. I woukd stay there again.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a standard king. The room was tiny for two people, but otherwise perfect! Everything was very clean and lovely. Staff was amazing! We would definitely stay here again, but upgrade to a larger room next time.
Stayed 2 nights in Oct 2025

2/10 Terrible

Paulina

Travelled with family
Disliked: Staff & service, room comfort

Not sure why they have good reviews

This hotel is a self proclaimed 4-star hotel. For the hefty price you’re paying, I expected better service and rooms. They charge you extra for EVERYTHING. We got there an hour before their allowable check in time of 3pm and were told we couldn’t get a room because it was before check in time. I asked if this was because there were no rooms available and the receptionist said that there were rooms available but we would need to pay $30 extra to check in early. AN HOUR BEFORE CHECK IN THEY CHARGE WHEN THEY HAVE ROOMS AVAILABLE ARE YOU KIDDING? They charge extra if you lose a room key and need another, they charge extra for checking out 5 minutes after 11am. Do you need an extra towel? Don’t even ask because you’re only allowed 1 per person for the whole stay. They were treating this place like we didn’t just pay $350 a night for it. This place is the Spirit/Ryan air of hotels. Also the room we got had black mold in the bathroom and they were giving me a hard time about changing rooms. Do not stay here.
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely helpful and quick to respond. Laundry at the hotel was convenient but small with long wait times. The hotel is very close to all shopping, luxury or not it’s all close.
Stayed 4 nights in Oct 2025

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Very near the places we wanted to visit. Close to Dotonbori Glico sign.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in jaoan
Stayed 4 nights in Oct 2025

10/10 Excellent

Cory

Stayed 4 nights in Oct 2025

10/10 Excellent

Adam Kasim

Stayed 5 nights in Sep 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Lyndon

Stayed 2 nights in Sep 2025

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was comfortable housekeeping was excellent,staff very friendly,they just need to add more Laundromat or washer per floor
Stayed 13 nights in Sep 2025

10/10 Excellent

Pearle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, clean and easy access to everything
Stayed 4 nights in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful which provided many shopping and dining opportunities. The staff is welcoming and an extra bonus is the laundry facility. We were very comfortable.
Stayed 5 nights in Sep 2025