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Canopy By Hilton Osaka Umeda

4.5 star property

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Photo gallery for Canopy By Hilton Osaka Umeda

Lobby
King Panorama Suite
Meeting facility
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Grand Green Osaka North Tower 6-38, Ofukacho, Kita-ku, Osaka, Osaka Prefecture, 5300011
  • Place, Grand Front Osaka Mall
    ‪1 min walk‬
  • Place, Umeda Sky Building
    ‪4 min walk‬
  • Place, Kuchu Teien Observatory
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪18 min drive‬

Room options

View all photos for King Canopy Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Canopy Corner Suite

King Canopy Corner Suite

King Canopy Corner Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room

King Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Canopy Osaka Suite

King Canopy Osaka Suite | Living area

King Canopy Osaka Suite

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Panorama Suite

King Panorama Suite | Living area

King Panorama Suite

  • City view
  • 127 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Canopy Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy View Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Premium Room

Premium bedding, down duvets, minibar, in-room safe

King Premium Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Premium View Room

Premium bedding, down duvets, minibar, in-room safe

King Premium View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy View Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Premium Room

Premium bedding, down duvets, minibar, in-room safe

Twin Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Premium View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Premium View Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room-Accessible

Premium bedding, down duvets, minibar, in-room safe

King Room-Accessible

  • Sleeps 2

View all photos for Panorama King Suite

Premium bedding, down duvets, minibar, in-room safe

Panorama King Suite

  • Sleeps 3

View all photos for Premium King Room

Premium bedding, down duvets, minibar, in-room safe

Premium King Room

  • Sleeps 2

View all photos for King Room With Premium View

Premium bedding, down duvets, minibar, in-room safe

King Room With Premium View

  • Sleeps 2

View all photos for Premium Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premium Twin Room

  • Sleeps 2

View all photos for Twin Room With Premium View

Premium bedding, down duvets, minibar, in-room safe

Twin Room With Premium View

  • Sleeps 2

View all photos for King Canopy Corner Suite

Premium bedding, down duvets, minibar, in-room safe

King Canopy Corner Suite

  • Sleeps 3

View all photos for King Canopy Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy Room

  • Sleeps 2

View all photos for King Canopy Osaka Suite

Premium bedding, down duvets, minibar, in-room safe

King Canopy Osaka Suite

  • Sleeps 3

View all photos for Twin Canopy Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy Room

  • Sleeps 2

View all photos for King Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy View Room

  • Sleeps 2

View all photos for Twin Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy View Room

  • Sleeps 2

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About this property

Canopy By Hilton Osaka Umeda

Luxury hotel with a restaurant connected to a shopping center in Osaka
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, a coffee shop/cafe, self parking, and 24-hour room service are onsite.
Canopy By Hilton Osaka Umeda offers 308 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with digital channels and smart speakers. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
With your stay at Canopy By Hilton Osaka Umeda, you're connected to a shopping center and just a quick walk from Grand Front Osaka Mall. You'll find features like a restaurant, a 24-hour gym, and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy a bite to eat at CC：CARBON COPY, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • 6 minutes by car from Dotonbori and 7 minutes from Kuromon Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Canopy By Hilton Osaka Umeda offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

There are 3 meeting rooms available. The luxury Canopy By Hilton Osaka Umeda also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Osaka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
CC：CARBON COPY - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.
Bean there, UMEDA - This café serves breakfast, brunch, lunch, and dinner. Open daily.
!JaJa!Bar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,000 per night)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (JPY 5,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • !JaJa!Bar
  • Bean there, UMEDA
  • CC：CARBON COPY

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (160 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: JPY 18975 per accommodation, per night, plus a deposit of JPY 10000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 25300 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Fee for in-room wireless internet: JPY 1000 per night (rates may vary)
  • Covered self parking fee: JPY 5500 per night
  • Pet deposit: JPY 10000 per stay
  • Pet fee: JPY 18975 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 25300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Osaka Umeda Hotel
Canopy By Hilton Osaka Umeda Osaka
Canopy By Hilton Osaka Umeda Hotel Osaka

Canopy By Hilton Osaka Umeda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 192 reviews
Rating 8 - Good. 29 out of 192 reviews
Rating 6 - Okay. 10 out of 192 reviews
Rating 4 - Poor. 5 out of 192 reviews
Rating 2 - Terrible. 4 out of 192 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, spacious rooms, amazing view
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Spacious and clean room!
Stayed 4 nights in Oct 2025

10/10 Excellent

james

Stayed 5 nights in Nov 2025

10/10 Excellent

Gagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were only in Osaka for one night, before starting a week of hiking the Kumano Kodo, and enjoyed the experience. The hotel is conveniently situated near a major train/metro station, and a lot of upscale shops.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2025

10/10 Excellent

Elisa

Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay - very modern room and a great breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Location and clean and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Park Patrick

Stayed 5 nights in Aug 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel...Staff great.

Did not eat Breakfast at Hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice, staff are very friendly and helpful. One downside is restaurants don’t open until 10am. So if you are a breakfast person I would suggest eating at the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I bit pricey but at least you feel like you are getting what you paid for. Breakfast buffet i'd skip if I went back. Al-a-cart choices were NOT good. French toast? is that what that was? Pancakes - get you three little silver dollar sized pieces. Omelette's were a lot undercooked and no option for just a simple sunny side up egg. Toaster did not toast the bread. A large variety to be sure, but I found myself sturuggling to make a decent breakfast out of it.
Stayed 5 nights in Oct 2025

6/10 Okay

Monique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
While it is perfectly fine, it is not a “5 star” experience. The lines for breakfast were crazy, with the coffee machines not working many times. Tons of luggage always at reception with many waiting to check in. This space is not big enough for the amount of people checking in and out. High marks for location and train convenience, but that’s about it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Devrim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

marjaneh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well maintained, great location, Great room, great buffet breakfast , fantastic staff Mr Deepak seems to be the manager, we appreciate all the help we got from him . Highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Michie

Stayed 3 nights in Sep 2025

10/10 Excellent

Greg

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Amazing again. Staff are friendly. Quick check in. Good quality amenities. Pet friendly rooms with great dog amenities too. Rooms are spacious and very clean. Lots of shopping nearby. Will visit again!!
Stayed 3 nights in Sep 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a slight odour when we arrived. Staff attended to it immediately with an air purifier but that didn’t work. Discovered it was a drain issue which was dealt with. Staff was excellent, surprised there was no compensation provided, not even a fruit plate or or follow up from someone at the hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Mariyah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Fereh

Stayed 2 nights in Aug 2025

10/10 Excellent

Jiuhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Modern design hotel. The room is new very clean and comfortable. Very nice City view from the window. Great breakfast and professional services. Excellent location and transport. Walk to many shopping malls and many good restaurants. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transport and getting around Osaka. Very new and clean. Lots of places to relax in the property
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly English speaking staff. More than happy to help with anything. Restaurant was extremely overpriced but expected at a Hilton brand hotel.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Fereh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025