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Caption by Hyatt Namba Osaka

3.5 star property

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Bar (on property)
Bar (on property)
Miscellaneous
Deluxe Room, 1 King Bed, City View | Bathroom
Deluxe Room, 1 King Bed, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Bar

Explore the area

View in a map
2-7-5 Nippombashi, Chuo-ku, Osaka, Osaka, 542-0073
  • Place, Kuromon Market
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪1 min walk‬
  • Place, Dotonbori
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪63 min drive‬

Room options

View all photos for Room, 1 Queen Bed, City View

Down duvets, free minibar, in-room safe, desk

Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Down duvets, free minibar, in-room safe, desk

Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Caption by Hyatt Namba Osaka

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Caption by Hyatt Namba Osaka offers 167 accommodations with free minibar items and safes. Beds feature down comforters. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Caption by Hyatt Namba Osaka, you're just a quick walk from Dotonbori. You'll find features like a restaurant, a 24-hour gym, and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • Steps from Nipponbashi and Kuromon Market
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Caption by Hyatt Namba Osaka also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities.

This 3.5-star Osaka hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Talk Shop - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,400 for adults and JPY 2,400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Talk Shop

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 2400 for adults and JPY 2400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Caption By Hyatt Namba Osaka Hotel
Caption By Hyatt Namba Osaka Osaka
Caption By Hyatt Namba Osaka Hotel Osaka

Caption by Hyatt Namba Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 93 reviews
Rating 8 - Good. 21 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 2 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Nice modern room and friendly helpful staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room size and kind staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, amenities
Spotless room with so many amenities, we stayed for 2 nights and it was truly relaxing. Good connections to Namba, Dotonbori and Universal Studios
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants and famous open market nearby.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and very well located. We enjoyed our stay here.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Rooms were very clean and neat. Everything new. Staff was very welcoming and friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
A short walk to Dotonburi and the hotel was one of the nicest one we’ve stayed in Japan!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and close to shopping and entertainment
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky and fun great location in between Den Den and Namba.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Pros: great location and price. Very modern hotel and new. Has the same look and feel of M Citizen hotels by Marriott. Overall it’s great value for money and is geared toward budget friendly traveler. Cons: noise cancelling is bad and we couldn’t sleep because of street noise. Also the bed mattress is very hard. We don’t mind hard mattresses but this one felt particularly uncomfortable to sleep.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nadzeya

Liked: Cleanliness, amenities, property conditions & facilities
Everything felt new and slick. Staff at front desk was pleasant and nice. Room was ready early(before check-in time) and both check in and check out process were smooth and painless
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet property just steps away from many dining and shopping options. Staff was very helpful and friendly!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Very friendly staff. Very clean. The room was slightly bigger than the average Japanese hotel rooms with all the amenities you would need. Comfortable room and bed. Overall very stylish esthetics.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Great location to explore Osaka. Staff were very friendly and helpful. Breakfast was nice and good value for money. Hotel is very clean and rooms are a good size.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with plenty of floor space. Modern type of hotel
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

CUILING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, new, nicely decorated.

Very clean, very new, nicely decorated, very comfortable.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything and great dining options around the corner. Staff was super friendly and helpful. Loved the area, wish we could’ve stayed longer. Family friendly and would definitely come back and recommend to family and friends. Arigato Goizamasu Caption Hyatt Namba🌸
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to some amazing areas to find. Especially being near dotonbori
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Room was excellent for the price. Cleaning was excellent. Unfortunately the staff could not assist with a dinner reservation later in my trip. There are only two laundry machines so it is difficult to do laundry; I used a nearby coin laundry business instead. Would still happily stay here again.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Bruce and patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel. Would recommend to everyone
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very chic design hotel. convenient to walk around Osaka. highly recommend
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Shing Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and convenience for shopping & transportation
Stayed 4 nights in May 2025