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Citadines Namba Osaka

4.0 star property
VIP Access

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Photo gallery for Citadines Namba Osaka

Breakfast, lunch and dinner served
Hallway
Front of property
1 bedroom, down duvets, in-room safe, desk
Room, 1 Bedroom | Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Market
    ‪3 min walk‬
  • Dotonbori
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

1 bedroom, down duvets, in-room safe, desk

Family Room

9.6 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

9.6 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.8 out of 10
Exceptional
(52 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, down duvets, in-room safe, desk

Executive Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, down duvets, in-room safe, desk

Executive Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Citadines Namba Osaka

Art Deco Osaka hotel connected to a shopping center, steps from Kuromon Market
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. Beds feature down comforters. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Citadines Namba Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Nipponbashi. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Kuromon Market and 14 minutes by foot from Tsutenkaku Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Citadines Namba Osaka. A complete renovation of Citadines Namba Osaka was completed in December 2019.

Smoking is allowed in designated areas at this Art Deco Osaka hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Numero Five - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1928
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2019
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cribs (infant beds) are available for JPY 550.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1182 out of 1460 reviews
Rating 8 - Good. 216 out of 1460 reviews
Rating 6 - Okay. 41 out of 1460 reviews
Rating 4 - Poor. 9 out of 1460 reviews
Rating 2 - Terrible. 12 out of 1460 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, lobby, restaurant. Good location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kirstie Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great location for exploring Osaka, in a beautiful hotel with a great selection of polite, attentive and multilingual staff. The building and lobby were beautiful and fave a great impression and the large corridors and rooms helped to carry that image throughout the hotel. Our room seemed gigantic for a Japanese city hotel and had all the necessary amenities along with some extra bonuses. The buffet breakfast was good and helped set us up for the day, but the optional alternative breakfast at "Spice" was fantastic and I would highly recommend that anyone staying tries that breakfast alternative at least once! Overall a fantastic hotel and one we would definitely consider staying in again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Seechenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Antonio Gregorio Garcia, Mountain house

Liked: Cleanliness
Nice location, clean hotel .. nice customer service..
Stayed 5 nights in Jun 2025

10/10 Excellent

Miles

Stayed 4 nights in May 2025

10/10 Excellent

andrew

Location of this hotel is on point. The amenities, especially when it comes to laundry, water, and ice cube and the gym. The staff is friendly and professional. I enjoyed grabbing a drink at the bar. I will definitely choose this place next time I come to Osaka.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seems like a luxurious hotel to me. The lounge area offers free drinks and sweets for guests. The service provided by staff are also very professional and friendly. 10 mins to Dotoburi and Namba Station.
Stayed 1 night in Jun 2025

10/10 Excellent

Sohyun

Stayed 5 nights in May 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve been coming here every year since 2021. Hotel is spacious by Japan standards and conveniently located.
Stayed 3 nights in Jun 2025

8/10 Good

Christy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and clean
Stayed 9 nights in Jun 2025

10/10 Excellent

Hoon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location （5-8 mins walk to Namba station), easy connection to Kansai airport. Spacious rooms, comfortable bed, clean. Would stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and would highly recommend this hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Yongxin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel at a very good location. Clean and spacious
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Neat and cozy
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Saipan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, conveniently located 10 mins from train station and tons of restaurants and small shops. Staff service was excellent!
Stayed 6 nights in May 2025

8/10 Good

Stephanie

Stayed 3 nights in Jun 2025

10/10 Excellent

Zac

Stayed 4 nights in Apr 2025

10/10 Excellent

Gowoon

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Stayed 3 nights in May 2025

10/10 Excellent

Jerome M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel nice and clean and affordable. I would reccomemd this to anyone visiting osaka.
Stayed 7 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay. Very clean accommodations. Excellent staff
Stayed 7 nights in May 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel away from Dotonbori. The room with very spacious which included a couch and kitchenette. We added the breakfast package during our stay which came with the usual Western breakfast food (scramble eggs, french toast, hashbrowns, etc) as well as Japanese breakfast (takoyaki, miso soup). Easy walk to Dotonbori, Namba Marui, Namba Takashimaya, and Namba Station.
Stayed 3 nights in May 2025

10/10 Excellent

Glen

Stayed 6 nights in May 2025