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Hotel Plaza Osaka

4.0 star property

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Photo gallery for Hotel Plaza Osaka

5 restaurants, breakfast served
Premium bedding, laptop workspace, blackout curtains, soundproofing
5 restaurants, breakfast served
Porch
Concierge desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

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1-9-15 Shinkitano, Yodogawa-ku, Osaka, Osaka-fu, 532-0025
  • Grand Front Osaka Mall
    ‪2 min drive‬
  • Umeda Sky Building
    ‪2 min drive‬
  • Osaka Station City
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

Economy Double Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Twin Room

Premium bedding, laptop workspace, blackout curtains, soundproofing

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (unavailable group booking)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (unavailable group booking)

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • Sleeps 8
  • 4 Twin Beds

View all photos for Basic Twin Room, Non Smoking

Premium bedding, laptop workspace, blackout curtains, soundproofing

Basic Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking (unavailable group booking)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Triple Room, Non Smoking (unavailable group booking)

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Non Smoking (unavailable group booking)

Premium bedding, laptop workspace, blackout curtains, soundproofing

Double Room, Non Smoking (unavailable group booking)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Plaza Osaka

Hotel with 5 restaurants, near Grand Front Osaka Mall
5 restaurants, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hotel Plaza Osaka offers 653 accommodations with bathrobes and slippers. Beds feature premium bedding. 20-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Plaza Osaka. During your stay, you'll be within walking distance of Umeda Sky Building. Features include free WiFi in public areas, plus 5 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 5 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a golf driving range and golf lessons
  • Just a 3-minute drive from Umeda Sky Building and a few minutes from Grand Front Osaka Mall
There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1940 square feet (485 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Plaza Osaka. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9 AM.
Ousaka - Onsite steakhouse. Guests can enjoy drinks at the bar.
Taikoen - This restaurant serves lunch and dinner.
Ensemble - This restaurant serves lunch and dinner.
Kaden - This restaurant serves lunch and dinner.
Cordial - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Extended parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 1,650 for adults and JPY 1,000 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Cordial
  • Ensemble
  • Kaden
  • ousaka
  • taikoen

Things to do

  • Golf driving range
  • Karaoke
  • Pro golf lessons

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,940 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Extended parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 0-7 years old for breakfast when sharing existing bedding.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Osaka
Osaka Plaza
Plaza Osaka
Ana Crowne Plaza Osaka Hotel Osaka
Crowne Plaza Osaka
Osaka Crowne Plaza
HOTEL PLAZA OSAKA Hotel
HOTEL PLAZA OSAKA Osaka
HOTEL PLAZA OSAKA Hotel Osaka

Hotel Plaza Osaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 221 out of 773 reviews
Rating 8 - Good. 328 out of 773 reviews
Rating 6 - Okay. 174 out of 773 reviews
Rating 4 - Poor. 42 out of 773 reviews
Rating 2 - Terrible. 8 out of 773 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Takuji, Kasugai

Stayed 1 night in Mar 2025

8/10 Good

Breelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very big and nice. Front desk staff were ok, not super friendly. Location was also ok, nearby train station still a bit of a walk especially with luggage.
Stayed 2 nights in May 2025

6/10 Okay

Kenney, Hollywood

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was beautiful and well situated near Osaka station, however we did not feel the staff was welcoming and nice like in other places.
Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is neat and clean and staff are very friendly. The person who greeted us, a girl named Quyen, gave a thorough explanation of all the hotel had to offer, including its restaurants with delicious food. It was also very easy to get a taxi through the staff at the front desk. The only drawback was the hotel's location a bit beyond walking distance from the interesting downtown areas.
Stayed 3 nights in Apr 2025

8/10 Good

Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, nice staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Although the buffet breakfast was on the more expensive side, the food was delicious and was nice to have a selection of Japanese foods available!
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with family, Business traveller
Disliked: Cleanliness
It was fine until the housekeeping staff mixed up the hypoallergenic pillows with the feather pillows and didn't understand not to mix the pillows up with major allergies already told to the staff. it sets the day up with headaches and not being able to function all day, if not multiple days.
Stayed 8 nights in Mar 2025

6/10 Okay

christina, Lanesville

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

DAVID KHAI LIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service..
Stayed 2 nights in Jan 2025

10/10 Excellent

Tom, Buckeye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff at check-in.
Stayed 2 nights in Dec 2024

10/10 Excellent

FREDERICK

Near Juso train station and close to necessary amenities.
Stayed 4 nights in Oct 2024

8/10 Good

Fabrizio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for osaka center and airport
Stayed 6 nights in Aug 2024

8/10 Good

Atsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are bigger compared to hotels in the same price range and can accommodate 3 or 4 guests with multiple beds or even bunk in rooms.
Stayed 7 nights in Jul 2024

6/10 Okay

Brayden

Stayed 4 nights in Jul 2024

6/10 Okay

Erik

Liked: Staff & service
Disliked: Property conditions & facilities
The cleaning crew used an air freshener that smelled strongly of curry. The pool was only available for people over 16.
Stayed 3 nights in Jul 2024

6/10 Okay

Serah

Liked: Staff & service
Hotel was nice and well staffed with helpful people. Lots of food options and lots of close by stores for food and necessities. A little farther than we initially thought for train stations and the beds weren’t super comfortable. But given it’s our first time ever staying in Japan- I don’t know what my expectations were.
Stayed 3 nights in Jul 2024

6/10 Okay

Susan

Liked: Staff & service
Stayed 3 nights in Jun 2024

8/10 Good

lida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was too small and dose not have any window, the staff are so good but could not speak english at all and comunication was dificult, there was no tourist information in hotel
Stayed 1 night in Jun 2024

8/10 Good

Long yi

Travelled with family
Liked: Cleanliness, staff & service
I enjoyed how clean it was and it was comfortable and quiet. I wish the gym and pool were free or cheaper. 1320 yen each
Stayed 1 night in Jun 2024

10/10 Excellent

Stacie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Great location near Juso station. Friendly staff and good price
Stayed 7 nights in May 2024

10/10 Excellent

Odalys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel!
Stayed 3 nights in Mar 2024

6/10 Okay

Alexander

Liked: Cleanliness, staff & service

Nice enough hotel but food could use improvement

Big hotel with helpful, attentive staff. Seemed to play host to a lot of large one night groups, who would be noisy in the corridors and slamming lots of doors in the morning when leaving with luggage. The toilet in the room was the loudest I’ve ever heard - louder than an aeroplane toilet - and created this big vacuum noise when you flushed. You will definitely wake your partner if you use it in the night. The gym and pool etc was a nice facility to have. You have to pay about ¥1400 per person each time you want to use it, which seems a bit steep. It’s also a bit run down. The breakfast was only ok. There was quite a lot of variety across western and Asian options. But lot of the food was not kept hot, which means you waste food picking up a fried egg that turns out to be stone cold. It was sat under a warming light, but warm it, it did not. And the food was all exactly the same every day. You couldn’t get a banana or speciality coffee or anything like that. They also played the same one song ON A LOOP, every single day the whole week we were there. I would go insane if I worked at that buffet.
Stayed 7 nights in Apr 2024

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Zach

Stayed 17 nights in Apr 2024

4/10 Poor

ashik

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quite a distance from the train station, and the rooms are inconceivably tiny. Buffet breakfast was good. Staff are very good and make the extra effort to help in any way possible
Stayed 4 nights in Apr 2024