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Four Points Flex by Sheraton Osaka Shinsaibashi

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Osaka Shinsaibashi

Lobby
Exterior
Property amenity
Room, 2 Single Beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-10-10 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086
  • Place, Amerikamura
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪3 min walk‬
  • Place, Dotonbori
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

7.4 out of 10
Good
(8 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Four Points Flex by Sheraton Osaka Shinsaibashi

Hotel with a restaurant, 8-minute walk to Dotonbori
This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Four Points Flex by Sheraton Osaka Shinsaibashi offers 186 accommodations with safes and slippers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at Four Points Flex by Sheraton Osaka Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. You'll find features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front-desk safe, and a computer
  • Within a 10-minute walk of Dotonbori and Dotonbori Glico Sign
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Osaka Shinsaibashi.

This 3-star Osaka hotel is smoke free.

Four Points Flex by Sheraton Osaka Shinsaibashi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Tile flooring in room

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO
UNIZO Osaka Shinsaibashi
HOTEL UNIZO Osaka Shinsaibashi
Four Points Flex by Sheraton Osaka Shinsaibashi Hotel
Four Points Flex by Sheraton Osaka Shinsaibashi Osaka
Four Points Flex by Sheraton Osaka Shinsaibashi Hotel Osaka

Four Points Flex by Sheraton Osaka Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 843 reviews
Rating 8 - Good. 352 out of 843 reviews
Rating 6 - Okay. 62 out of 843 reviews
Rating 4 - Poor. 18 out of 843 reviews
Rating 2 - Terrible. 7 out of 843 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vincent, Las vegas

Stayed 1 night in Nov 2025

10/10 Excellent

Neville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel in Shinsaibashi

Perfect location within the Shinsaibashi area with lots of shopping, food, steps away from the subway/metro. We usually stay at another hotels around this area and was very happy to have found this new refurbished little hotel in the middle of it all. Definitely would be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from a lot of shopping malls and donong areas as well as train stations. Staff were very friendly. Its a great place if youst there to shower/sleep seeing that the rooms are fairly smaller.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sanjay

Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to Dotonbory. Close to metro station. Good dining options around. Hotel is a bit outdated but clean. Has safe box and small fridge. Good for a solo traveler, ideal for 2 nights.
Stayed 3 nights in Sep 2025

6/10 Okay

Mario

Travelled with family and small children
Locations
Stayed 3 nights in Sep 2025

8/10 Good

Christine Mae, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Nathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were great, staff was wonderful. I had no issues with my stay. However, my friends in adjacent rooms had issues with air conditioning and complained multiple times. After the issue couldn't be resolved they were given 2 separate rooms to replace a two twins. One of these rooms still had no air conditioning. The location is in a great area, lots of fantastic dining options within walking distance and convenient stores nearby.
Stayed 10 nights in Aug 2025

10/10 Excellent

Dalton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

RICARDO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Excellent location near subway entrance. Clean and modern small style hotel. Compact but it works. Convenience stores on same block.
Stayed 2 nights in May 2025

10/10 Excellent

zichu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are really small, otherwise all good
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A surprisingly quiet spot in a party neighborhood

A quick subway ride from the Shin-Osaka bullet train station, this hotel is in a popular neighborhood with many bars and restaurants nearby. I was concerned that the street noise might be a bit much, but the hotel is set back a bit from the street with windows facing building to each side and quality noise absorption.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. The room was modern and well laid out (the room is small but that is the norm from our experience in Japan). There is a small 'sofa' in the corner that can be used to lay a single large suitcase out (my partner laid his out on the floor near the bed and it wasnt too in the way). Its around a 10 minute walk to the centre of Dotonburi and the famous Glico man.
Stayed 3 nights in May 2025

10/10 Excellent

Tien Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super close to a major subway hub so it is super convenient to use it as a base to explore Osaka. The staff are the front desk were super friendly and professional as welll. There are lots of eateries and convenience stores around the area too. It is definitely a good hotel for travellers who are looking more at staying out exploring the city for most of their time there and needed just a place to rest at night!
Stayed 6 nights in Apr 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Shinsaibashi Station and shopping and a 10 minute walk to Dotonbori or one train stop to Namba Station. We attended World Expo 2025 so the train there and back was fairly straightforward. We were two adults in the double room which was small, we had 2x 70cm and 2x 50cm carryons, we could only open suitcase at a time. Scarce in room facilities, included a kettle, 2 mugs, 1 spoon. Hair care and skin care and pyjamas were included. I would stay here again, maybe a bigger room if I came with my family.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service

Expensive for a small room

The location of this hotel can't be beat. But there are also plenty of downsides. While the room was cheaper compared to other hotels, the front desk was not helpful with my queries and barely spoke any English. The room itself is also very small. I had a hard time figuring out where to put my luggage inside the room and kept on hitting the walls in the shower. The housekeeping also did a very bad job. They did not change my sheets in the 4 nights I was there. This hotel is very basic. No bellman, no security and poor house keeping. I would say it offers similar services to an Air BnB. Be sure to set your expectations when booking in this hotel. It does not stand up to the Sheraton brand.
Stayed 4 nights in Mar 2025

6/10 Okay

Antonio

Travelled with family, Travelled with partner
Liked: Cleanliness
Very close to a myriad of different shopping and walkable to Dotonbori area. There were no amenities and the room was tiny.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aleah Ashea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, easy to find, and clean.. Just about a minute or less walk from the Shinsaibashi Exit 7 from the Midosuji Line.. Also has a 7-Eleven on one side and a Family Mart on the other and walkable to Dotonbori.. Also, even after check out, you can leave your baggage to still continue exploring.. I would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 5 nights in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Mar 2025

8/10 Good

Sui

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Small rooms but good location and friendly staff.
Stayed 5 nights in Mar 2025

4/10 Poor

Alexandra Adelina

Disliked: Cleanliness, staff & service, property conditions & facilities
We Stayed 5 or 6 consecutive nights. The cleaning was supposed to happen every 3 days and it didn’t happen. The towels were not changed and I had to ask the staff to change them after 3 days. 2 elevators are not enough in the morning if one is used by the cleaning ladies. We literally had to wait 15min for the elevator and we were at first floor. No way we could go down taking stairs because they told us they’re used just in emergency cases. The staff speaks broken English and was hard to communicate effectively with them. I expected definitely higher service by such hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Malinee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are kind of small. It was hard to fit luggage’s inside. We managed to make it work.
Stayed 2 nights in Mar 2025