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Four Points Flex by Sheraton Osaka Umeda

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Osaka Umeda

A modern living room with a yellow sofa, a beige sofa, and a wooden bench. There is a large window with a view of greenery and a pagoda.
A modern building with a sign reading "FOUR POINTS FLEX BY SHERATON".
A hotel room with two beds, a desk, a chair, and a TV.
A modern restaurant with high tables and booths, wooden partitions, and a view of the city through large windows.
A laundry room with two front-loading washing machines and a dryer.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Place, Umeda Arts Theater
    ‪3 min walk‬
  • Place, Grand Front Osaka Mall
    ‪4 min walk‬
  • Place, Umeda Sky Building
    ‪11 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪70 min drive‬

Room options

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Single Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 Single Bed

8.6 out of 10
Excellent
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton Osaka Umeda

A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Four Points Flex by Sheraton Osaka Umeda. During your stay, you're just a quick walk from Grand Front Osaka Mall. You'll find features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by foot from Grand Front Osaka Mall and a 1-minute drive from Osaka Station City
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Four Points Flex by Sheraton Osaka Umeda also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

Four Points Flex by Sheraton Osaka Umeda has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay again
Stayed 8 nights in Apr 2026
Verified

8/10 Good

chi tang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is clean and good location, friendly staffs
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Margaret ManYee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yira

Liked: Cleanliness, property conditions & facilities
Good room, great location, nice staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

SAU SING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and location is closed for all shops and restaurants
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean room. Nice desk and chairs, super comfy bed and pillows!
Stayed 1 night in Apr 2026
Verified

8/10 Good

GARY HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location mins from Metro station . Hotel is newish and staff is efficent . great food options nearby. small rooms but it is japan afterall
Stayed 7 nights in Apr 2026
Verified

8/10 Good

M Y

Liked: Cleanliness, amenities, property conditions & facilities
A pleasant stay. Will stay there again.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tsrong-Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Will definitely stay there again.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops and restaurants and transportation services all nearby making it a convenient hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Great location right near Namba station. The room isn’t huge but didn’t feel cramped and had everything we needed for our trip. I’d stash here again if I ever returned to Osaka.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Everything was near by which was great, I recommend these hotel to anyone
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Suyog

Liked: Amenities
Friendly staff. Great amenities.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Staff was super welcoming and kind. The room was clean,quaint, and cozy. The bed was very comfortable. Will stay here again next visit to Osaka!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

rachel

Liked: Staff & service, property conditions & facilities
Great customer service and very clean and neat hotel rooms!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, and only a few minutes on foot to Osaka Station.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Hee Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of restaurants near by
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Ka Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good size, excellent location.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

CJ

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ferlissia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and clean. Staff were very helpful and friendly
Stayed 2 nights in Dec 2025
Verified

8/10 Good

SHU WING

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money. My stay include breakfast, 5 sets of breakfast to choose, it's yummy. Just 5 minutes by walk for the airport bus, much comfortable when you carry more suitcases. Comfortable bed and pillow, only 2 laundry machine is a negative side.
Stayed 11 nights in Mar 2026
Verified

8/10 Good

ZULEIMA

Liked: Cleanliness, amenities, property conditions & facilities
Nice and respectfull staff. Clean rooms and building. Very nice place to stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean room and staff spoke bit of english made it easy to check in
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chiyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close CBD,a lots of restaurant's around the hotel.
Stayed 2 nights in May 2025
Verified

8/10 Good

Kin Ieng

Location.
Stayed 7 nights in Sep 2025