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Four Points Flex by Sheraton Osaka Umeda

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Reception
Exterior
Laundry room
Restaurant
Room, 2 Single Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Place, NU Chayamachi
    ‪1 min walk‬
  • Place, Umeda Arts Theater
    ‪3 min walk‬
  • Place, Grand Front Osaka Mall
    ‪4 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪69 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

8.6 out of 10
Excellent
(20 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton Osaka Umeda

A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Four Points Flex by Sheraton Osaka Umeda. During your stay, you're just a quick walk from Grand Front Osaka Mall. You'll find features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from Grand Front Osaka Mall and a 1-minute drive from Osaka Station City
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Four Points Flex by Sheraton Osaka Umeda also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

Four Points Flex by Sheraton Osaka Umeda has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Umeda

UNIZO Osaka Umeda

UNIZO Umeda

HOTEL UNIZO Osaka Umeda

Four Points Flex by Sheraton Osaka Umeda Hotel

Four Points Flex by Sheraton Osaka Umeda Osaka

Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 1003 reviews
Rating 8 - Good. 337 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Great location right near Namba station. The room isn’t huge but didn’t feel cramped and had everything we needed for our trip. I’d stash here again if I ever returned to Osaka.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lauren

Stayed 4 nights in Feb 2026

10/10 Excellent

Yira

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good room, great location, nice staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was super welcoming and kind. The room was clean,quaint, and cozy. The bed was very comfortable. Will stay here again next visit to Osaka!
Stayed 3 nights in Jan 2026

10/10 Excellent

Naoki

Stayed 1 night in Dec 2025

8/10 Good

Suyog

Liked: Amenities
Friendly staff. Great amenities.
Stayed 4 nights in Dec 2025

10/10 Excellent

John Michael Dela Cruz

Stayed 6 nights in Dec 2025

8/10 Good

M Y

Liked: Cleanliness, amenities, property conditions & facilities
A pleasant stay. Will stay there again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ferlissia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and clean. Staff were very helpful and friendly
Stayed 2 nights in Dec 2025

8/10 Good

Kin Ieng

Location.
Stayed 7 nights in Sep 2025

8/10 Good

Lenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff accomodated. Plenty of shops around the hotel.
Stayed 4 nights in Nov 2025

8/10 Good

ZULEIMA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and respectfull staff. Clean rooms and building. Very nice place to stay.
Stayed 1 night in Nov 2025

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
room was nice but not much sound proofing. only few amenities offered. staff was helpful and nice.
Stayed 4 nights in Nov 2025

6/10 Okay

Chau Ling

I did not attend because my flight delay
Stayed 1 night in Nov 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Oct 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Oct 2025

6/10 Okay

Pam

Travelled with family
Disliked: Property conditions & facilities
Overall the building is outdated.
Stayed 2 nights in Oct 2025

4/10 Poor

Windy

Stayed 3 nights in Sep 2025

8/10 Good

Hee Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of restaurants near by
Stayed 9 nights in Oct 2025

10/10 Excellent

Ramon

Stayed 1 night in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, and only a few minutes on foot to Osaka Station.
Stayed 4 nights in Sep 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were no toiletries in the bathroom
Stayed 1 night in Oct 2025

8/10 Good

Terence

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Would be nice if the variety of breakfast menu can be expanded for the price it charges.
Stayed 2 nights in Oct 2025

6/10 Okay

Chye Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

James

Stayed 8 nights in Oct 2025