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Henn na Hotel Osaka Namba

3.0 star property

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Photo gallery for Henn na Hotel Osaka Namba

Exterior
Front of property
Property entrance
Property entrance
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-10-16 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086
  • Place, Amerikamura
    ‪1 min walk‬
  • Place, Dotonbori
    ‪3 min walk‬
  • Place, Dotonbori Glico Sign
    ‪4 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Twin Room

Lobby

Twin Room

  • Sleeps 2

View all photos for Robot Twin Room

In-room safe, desk, soundproofing, free WiFi

Robot Twin Room

  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, soundproofing, free WiFi

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Robot

In-room safe, desk, soundproofing, free WiFi

Twin Room with Robot

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Robot Triple Room

In-room safe, desk, soundproofing, free WiFi

Robot Triple Room

  • Sleeps 3

View all photos for Hollywood Twin, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Hollywood Twin, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Single Use, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Hollywood Twin Single Use, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Run of House

In-room safe, desk, soundproofing, free WiFi

Run of House

  • Sleeps 2

View all photos for Hollywood Twin Room

In-room safe, desk, soundproofing, free WiFi

Hollywood Twin Room

  • Sleeps 2

Family Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Triple Room

In-room safe, desk, soundproofing, free WiFi

Universal Triple Room

  • Sleeps 3

View all photos for Robot Hollywood Twin

In-room safe, desk, soundproofing, free WiFi

Robot Hollywood Twin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Hollywood Twin Room Single Use

In-room safe, desk, soundproofing, free WiFi

Hollywood Twin Room Single Use

  • Sleeps 1

View all photos for ReFa Room

In-room safe, desk, soundproofing, free WiFi

ReFa Room

  • Sleeps 2

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About this property

Henn na Hotel Osaka Namba

Hotel with a restaurant, steps from Amerikamura
This smoke-free hotel features a restaurant, concierge services, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Henn na Hotel Osaka Namba offers 100 accommodations with safes and bathrobes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, bidets, and toilets with an electronic bidet. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Henn na Hotel Osaka Namba. During your stay, you're just a quick walk from Dotonbori. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Amerikamura and 4 minutes by foot from Dotonbori
There's a restaurant on site. WiFi is free in public spaces. Henn na Hotel Osaka Namba also features a vending machine, concierge services, and laundry facilities.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Henn na Hotel Osaka Namba has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: JPY 1,540 for adults and JPY 1,540 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1540 for adults and JPY 1540 for children
  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Henn na Osaka Nishishinsaibashi
Henn na Osaka Nishishinsaibas
Henn Na Osaka Namba Osaka
Henn na Hotel Osaka Namba Hotel
Henn na Hotel Osaka Namba Osaka
Henn na Hotel Osaka Namba Hotel Osaka
Henn na Hotel Osaka Nishishinsaibashi

Henn na Hotel Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 418 reviews
Rating 8 - Good. 115 out of 418 reviews
Rating 6 - Okay. 47 out of 418 reviews
Rating 4 - Poor. 11 out of 418 reviews
Rating 2 - Terrible. 1 out of 418 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

romain

Stayed 7 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is pretty good, a bit small but efficient in utilising every space, comfortable
Stayed 3 nights in Nov 2025

6/10 Okay

Jennifer, Salina

Travelled with family
Liked: Cleanliness
Room set up was a little odd, the sink was in the main room and shower was a little odd of a set up. The fire alarms also went off in the middle of the night which scared us, but it ended up being a false alarm.
Stayed 2 nights in Nov 2025

8/10 Good

Jarvis, North Battleford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, quiet and comfortable. Extra pillows were available on request and the onsite laundry was extremely handy. They have a vacuum sealer for shrinking down clothing/stuffed animals but did not use it. Rooms were cleaned frequently and staff were excellent. The location is also great (I recommend the pizza place nearby if you’re tired and want something close and tasty). My only complaint keeping me from giving a 5 star is the rooms are getting a little dated/worn. Marks on the walls and frays on the carpet. It didn’t affect our stay and it’s just a minor issue in my part.
Stayed 4 nights in Nov 2025

8/10 Good

Colette

Stayed 1 night in Nov 2025

10/10 Excellent

sergio

I recommend this Hotel
Stayed 13 nights in Oct 2025

10/10 Excellent

Kurtt, Springville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Interesting concept to have the animatronic velociraptors as concierge. It worked just fine and was a fun story to tell afterward. The hotel otherwise is quite clean and in an excellent location, otherwise pretty unremarkable. I would stay with my kids again, it was fun! The area around the hotel has lots of amazing food and entertainment options.
Stayed 2 nights in May 2025

10/10 Excellent

Erin, Lethbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only this would be that the r smoking area is right a the entrance so anytime you exit or enter you can smell cigarettes. Also they did not give up and new glass for the 5 days we were there. They came and cleaned the room, gave us new towels but never gave us any new glasses
Stayed 5 nights in Oct 2025

6/10 Okay

shelley

In a good location. Overall the amenities were poor compared to other similar priced and classed hotels in Japan. Prices for items such as laundry were almost double the cost of other hotels. Space in room could be used more efficiently. Bed was comfortable. For a 1-2 night stay and if the price is right, as mentioned, location is convenient but I would not recommend beyond a 2 night stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Juan

Stayed 4 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, they’re very friendly and helpful. AC is powerful, which I’m thankful for. Beds are comfortable
Stayed 6 nights in Oct 2025

6/10 Okay

Clément

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Not cosy. The view of the building next door, less than a metre from the window. No light in the room during the day.
Stayed 6 nights in Sep 2025

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with fun quirks! Location was super close to Dotonbori & The train station. Very affordable as well. Would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mathilde Mågård

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place and amazing location. Loved the check-in
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dinosaurs!

Robot dinosaurs at check in ! Good hotel, central to action in Dotombori and Namba. Laundry onsite but also across street (cheaper). Lots of eating and shopping around but quiet inside hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jamie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area so expect a little noise at night. Robot dinosaurs were very welcoming. In room robot was confusing and not worth the extra cost. Breakfast offered by a joined cafe was ok. Cooked breakfast with a selection of pastries to add to your meal.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cristina

Stayed 1 night in Apr 2025

10/10 Excellent

Maylanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick to check in, the free baggage storage is definitely a plus
Stayed 1 night in Jul 2025

8/10 Good

Ka Hoo

Liked: Cleanliness, property conditions & facilities
Hotel is located in the middle of 2 stations (i.e. Namba & Shinsaibashi), which is very convenient. While the hotel is known for its "self service" arrangement, which there is no staff around the check-in area. However, the checkin and checkout processes are fullly automated and very smooth. However, if you look for a place with "service", this may not be a place that you should choose. The room is spacious and comfortable. Overall, it is a good stay with reasonable price in a large city like Osaka
Stayed 2 nights in Jun 2025

8/10 Good

Hoi wa ivy

Stayed 3 nights in Jun 2025

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to shopping area and public transportation
Stayed 6 nights in May 2025

6/10 Okay

Marie-Claude

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The experience is unique but the breakfast needs some improvement. Perhaps a buffet style would be more appropriate.
Stayed 4 nights in May 2025

10/10 Excellent

Nhuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fully automated. has supplies if you need any.
Stayed 2 nights in Apr 2025