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Holiday Inn & Suites Shin Osaka by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn & Suites Shin Osaka by IHG

Exterior
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Front of property – evening/night
Suite, 2 Twin Beds, Corner
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1-7-31 NISHI MIYAHARA, YODOGAWA-KU, Osaka, 532-0004
  • Place, Osaka-jō Hall
    ‪10 min drive‬
  • Place, Kyocera Dome Osaka
    ‪10 min drive‬
  • Place, Universal Studios Japan
    ‪13 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Corner

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Twin Beds, Corner

9.2 out of 10
Wonderful
(5 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Single Beds

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Single Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Accessible (Extra Floor Space, Refreshment bar)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Single Beds, Accessible (Extra Floor Space, Refreshment bar)

9.6 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Studio Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn & Suites Shin Osaka by IHG

Hotel with a restaurant, in the vicinity of Osaka-jō Hall
This hotel features a restaurant, a 24-hour fitness center, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Holiday Inn & Suites Shin Osaka by IHG offers 185 accommodations with safes and complimentary bottled water. A pillow menu is available. 50-inch LCD televisions come with premium cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn & Suites Shin Osaka by IHG's great location gets high marks from our customers. During your stay, you'll be close to Osaka-jō Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • 10 minutes by car from Nipponbashi and 11 minutes from Kuromon Market
There's a restaurant on site. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at Holiday Inn & Suites Shin Osaka by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn & Suites Shin Osaka by IHG was completed in October 2020.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
オールデイダイニング「Café Hi!」 - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,100 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • オールデイダイニング「Café Hi!」

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Covered self parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

& Suites Shin Osaka By Ihg
Holiday INN Suites Shin osaka
Holiday Inn Hotel Suites Shin Osaka
Holiday Inn Suites Shin Osaka an IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Osaka
Holiday Inn Hotel Suites Shin Osaka an IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Hotel Osaka

Holiday Inn & Suites Shin Osaka by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 415 reviews
Rating 8 - Good. 94 out of 415 reviews
Rating 6 - Okay. 18 out of 415 reviews
Rating 4 - Poor. 11 out of 415 reviews
Rating 2 - Terrible. 4 out of 415 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Christina

Stayed 4 nights in Aug 2025

10/10 Excellent

KIT, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to, and from Shinkansen. Walkable at 14 minutes. Many dining options, pharmacy, and 7-Eleven close by. Professional, clean, updated hotel with a helpful and friendly staff. Will stay here again next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service!!
Stayed 11 nights in Jul 2025

8/10 Good

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay with Some Pros and Cons

The hotel was adequate for our needs, though the room was a bit small. Some staff members were friendly and helpful, while others were less so. The hotel is about a 13-minute walk from the nearest station; however, they offer a shuttle service every 20 minutes that accommodates up to nine people. Keep in mind the shuttle can fill up quickly. The breakfast buffet was average—nothing exceptional. The lobby is quite small, which can feel a bit cramped. For coffee lovers, the hotel’s coffee wasn’t great, but there is a very good coffee shop nearby, as well as a Starbucks within walking distance. One definite plus: the room included a washing machine, which was very convenient for our stay. Overall, while there were a few downsides, I would stay here again
Stayed 4 nights in Jul 2025

10/10 Excellent

Sangita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good well located not to far from the station Happy hour was provided but at a time where most guests would not be at the hotel so missed out on that Overall a good hotel rooms were spacious
Stayed 3 nights in Jun 2025

10/10 Excellent

Carol M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Room was perfectly clean and spacious for Japan. The free shuttle to the station was great. Breakfast was good. I would highly recommend.
Stayed 5 nights in Jul 2025

6/10 Okay

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Chad

Stayed 2 nights in Jul 2025

10/10 Excellent

Kimsour, North Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience and friendly staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

shin sook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs were very nice and the hotel was clean and very comfortable. Seven minutes from the shin osaka station by walk. they have a lot of combinis, super market, Starbucks… ect around the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

de

Shuttle ride to train station
Stayed 5 nights in Jul 2025

10/10 Excellent

Khristos, Queens

Stayed 2 nights in Mar 2025

10/10 Excellent

Felipe

Stayed 4 nights in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Far from station but quiet and comfortable

It’s a lovely little hotel. Very Mew and clean and I really like the arrangement of the rooms with the toilet in a separate area so it’s quiet. It’s actually about a 15 minute walk from the station so be aware. By Taxi from Shin Osaka it’s just a 1000. Their shuttle is handy but finding it unless you are coming from the subway via Exit 4 is almost impossible. Also there is a long set of stairs to reach or return from the station to reach the shuttle, so be aware. I’d take a taxi there for check in and to drop off luggage. Despite that I really enjoyed a quiet, comfortable stay of several days and now that I know how to get there, I would stay again. The staff is really lovely!
Stayed 2 nights in Jun 2025

10/10 Excellent

Chee minh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a combination washer/dryer which was extremely convenient on our long trip.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sutarto, Las Vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and friendly and knowledgeable staffs. Close to convenience store and supermarket and they have shuttle to train station.
Stayed 3 nights in Jun 2025

10/10 Excellent

BRETT, Rancho Cucamonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

THI

Stayed 9 nights in May 2025

10/10 Excellent

Goran

Stayed 4 nights in May 2025

10/10 Excellent

Shoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Pamela, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our vacation. We booked this for the convenience of having laundry in the room but were so impressed by the entire room. Laundry took a bit to learn, but once we figured it out, it was great. Having a full kitchen we were able to go to the large grocery store a few minutes away and took advantage of this to make an amazing Kobe beef meal. Dishes were included, as well as a large fridge. While the shuttle was a bonus, when it was full, it was less than a 20 minute walk to the subway station. Along the way, we found a hidden gem of a large shopping area (groceries, in store cafe with breakfast, amazing dollar type store for souvenirs), and just enjoyed the quiet neighborhood. Lawsons was right downstairs for everything you needed for day to day.
Stayed 5 nights in May 2025

10/10 Excellent

Wendell, Comox

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to Osaka Station - the set dinner & breakfast buffet are well worth the price
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got a corner triple, and we were happy with the space. However, the third bed was a pull out mini sofa that felt like sleeping on a board. The rest of the room was great. Mini burner, large fridge, microwave, kitchen utensils and plates. The best of all was the in room washer/dryer. We were in the middle of our trip and we did all our laundry. They provide one mini bag of detergent for one load, but I had brought laundry soap sheets. Overall, great room, except for the pull out bed.
Stayed 3 nights in May 2025