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Hotel Hillarys Shinsaibashi

3.0 star property

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Photo gallery for Hotel Hillarys Shinsaibashi

Public bath
The exterior of Hotel Hillarys with a modern facade, a visible entrance, and a sign indicating the name and location.
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for NonSmoking Premium Double Room

A television screen with Japanese text and a remote control in hand.

NonSmoking Premium Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Room Non-smoking

A modern lounge area with sofas, armchairs, and a coffee table, featuring a glass wall and wooden paneling.

Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Non-Smoking

A modern lounge area with sofas, armchairs, and a coffee table, featuring a glass wall and wooden paneling.

Twin Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Hillarys Shinsaibashi

Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Hotel Hillarys Shinsaibashi offers 225 accommodations with safes and slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Hillarys Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Dotonbori Glico Sign and Namba Grand Kagetsu Theater
As a guest of Hotel Hillarys Shinsaibashi, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. Hotel Hillarys Shinsaibashi also features a front-desk safe and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Camille Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast and close to lots of things to do
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, super helpful staff and very central location!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. The hotel includes a hot bath which is awesome. Can't recommend enough of this hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

NIVEDITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast spread
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Micaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They were very accommodating and ensured we got the right taxi when we called for one. The area was very central and close to train stations and the main shopping area.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and all the amenities are excellent. Must stay if you happen to be in Osaka. Great location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very walkable to Dotonbori. Breakfast was very good. Hotel and room is quite modern and comfortable. Pillows were thin but a minor complaint. Staff were excellent and very helpful. All day water, buns and coffee available.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

CHEE YOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not regret choosing this as my 1st osaka trip hotel! The hotel staff were very friendly and the room is very nice, although a little bit small but is enough for 2 pax! Me and my wife enjoy the stay in this hotel, and it is very close to Shinsaibashi shopping street and there's a lot of food nearby to the hotel, if you looking hotel for your osaka trip, this is your best choice!
Stayed 8 nights in Mar 2026
Verified

6/10 Okay

Emily

Liked: Amenities
It was a decent stay, could’ve been cleaner.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to finish off our amazing stay in Japan. Great location less than 5min walk from busy Dontobori. Great staff, good and clean facilities. Daily little buffet with different assortment of breads, coffee, teas (hot and cold oolong), as well as, 'detox water'.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Enjoyed my stay. Friendly and helpful staff. Love the location and all the amenities within and outside of the hotel. Highly recommended.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jakob

Liked: Cleanliness, property conditions & facilities
Terrific staff and super clean, spacious room. Had a huge, comfy bed which was great too! The staff were super helpful and courteous!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Staff are nice :)
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Mary

Liked: Staff & service
Close walk to Shinsaibashi shops, transport and food. Very convenient location. Room was clean. I definitely recommend.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Pei Hua

Liked: Cleanliness, amenities, property conditions & facilities
The location is great
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, amenities
Flawless room, sumptuous breakfast buffet and top notch customer service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Myra

Liked: Cleanliness, amenities, property conditions & facilities
Great buffet, room has so much space and staff is very accommodating.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Sai Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staffs are helpful。 Free coffee and bread. Room a bit old but still comfortable in general
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Cullen

Liked: Cleanliness, staff & service
small room. clean. affordable. safe. great if you are trying to save money. in a good spot to really see the area in a walkable area.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Daniel Ricardo

Amazing location, the hotel was really nice, the staff was really friendly and helpful, the only con was the room reeks
Stayed 3 nights in Nov 2025