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Hotel Hillarys Shinsaibashi

3.0 star property

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Photo gallery for Hotel Hillarys Shinsaibashi

Public bath
Lobby
Lobby
Exterior
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Place, Kuromon Market
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

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About this property

Hotel Hillarys Shinsaibashi

Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Hotel Hillarys Shinsaibashi offers 225 accommodations with safes and slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Hillarys Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Dotonbori Glico Sign and Namba Grand Kagetsu Theater
As a guest of Hotel Hillarys Shinsaibashi, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. Hotel Hillarys Shinsaibashi also features a front-desk safe and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1005 reviews
Rating 8 - Good. 299 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Francesca

Stayed 1 night in Dec 2025

10/10 Excellent

Hyungum

Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Pei Hua

Liked: Cleanliness, amenities, property conditions & facilities
The location is great
Stayed 4 nights in Nov 2025

10/10 Excellent

April

Stayed 4 nights in Dec 2025

10/10 Excellent

Mauricio, Pembroke Pines

Liked: Cleanliness, property conditions & facilities
All excellent
Stayed 2 nights in Dec 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Location
Stayed 4 nights in Dec 2025

6/10 Okay

Christine

Stayed 5 nights in Nov 2025

10/10 Excellent

Gohare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, the staff was very helpful with information and ordering our car service! Hotel is very nice and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alice

The room was bigger than i thought. Only issue was the way we had to push of our room. It was hard getting in and out especially because we had 3 luggages by it, and that was the only area that fit our luggages.
Stayed 4 nights in Nov 2025

10/10 Excellent

gabriela

Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Xu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great location.
Stayed 2 nights in Nov 2025

6/10 Okay

Catherine

Na
Stayed 4 nights in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Amazing great area
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff were excellent. Location and amenities are great. Loved the public bath on the top floor. Please heed that this is a busy area and can be very noisy at night.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ngoc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good work all around, fantastic location
Stayed 7 nights in Nov 2025

10/10 Excellent

Connie, Calgary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was good. Walking distance to Shinsaibashi, Dotonbori, Family Smart, department store, Parco, Don Quijote Dotonbori, and Metro. The hotel breakfast that we purchased had a good variety of hot and cold foods. I stayed for 9 days with teen kids in a the family room. No complaint except for the noise of the AC. The public bath facilities on the 13 floor was useful for shower and soaking. Toiletries are Pola brand offering shampoo, conditioner, lotion, and body wash. Overall everything was good. The hotel offers microwave, coffee, tea, hot water, and bread at the lobby from 2:30 pm to 10 pm. High recommend that you buy breakfasts with your room if you are travelling with kids.
Stayed 9 nights in Nov 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Solid hotel, especially for the price! Clean and well maintained room. Small, but that’s Japan. Great black out blinds. Nice facilities. Breakfast was a reasonable price and solid. Great location. Would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Nino

Stayed 5 nights in Nov 2025

8/10 Good

Mad

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for shopping and public transport. Staffs are helpful. Overall feeling comfortable to stay here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! What can we say? There is so much goodness about this hotel! I can go on and on... - Great location, in the middle of it all. - Convenient to all transportation. - AMAZING(!!!) breakfast. The best we've had in ANY hotel anywhere in the world! - Freshly baked bread available all day long! Like almost all Japanese hotels, the place was spotless. The staff was friendly and helpful. I wished we stayed more than two nights.
Stayed 3 nights in Oct 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were comfortable and the public bath was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Xyla

Liked: Cleanliness, staff & service, amenities
Free Toiletries offering are a plus!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Stayed 4 nights in Oct 2025