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Hotel Hillarys Shinsaibashi

3.0 star property

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Photo gallery for Hotel Hillarys Shinsaibashi

Public bath
Exterior
Public bath
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Place, Kuromon Market
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

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About this property

Hotel Hillarys Shinsaibashi

Hotel in Osaka, 7-minute walk to Dotonbori Glico Sign
Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Hotel Hillarys Shinsaibashi offers 225 accommodations with safes and slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Hillarys Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Dotonbori Glico Sign and Namba Grand Kagetsu Theater
As a guest of Hotel Hillarys Shinsaibashi, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. Hotel Hillarys Shinsaibashi also features a front-desk safe and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Stayed 4 nights in Oct 2025

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a nice location near Dotonbori, near endless food options! The only thing I was disappointed by was the rooftop bar was closed.
Stayed 3 nights in Oct 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location, i've stayed here everytime I am in the city and it never disapoints!
Stayed 2 nights in Oct 2025

8/10 Good

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a room with a queen bed, and absolutely loved it after a day full of walking around the city. Great location and the amenities in the room were very nice! Cleanliness was great as well. The only thing we didn’t love was in our room, the shower head would not stay in the mount on the shower wall properly, so showering was a bit awkward with having to hold the wand by hand. We also found the pillows to be a bit small and unsupportive, so you may want to bring your own.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good condition of room, pleasant, clean. Extremely good location in Osaka, very close to main shopping center/corridor and plenty of restaurants with broad range of choices! Staff was very nice, helpful and professional. Highly recommended!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness
Was a nice hotel however I was disappointed to find out that the women’s onsen only has a hot bath where is the men’s has a sauna, hot bath and cold plunge pool. Otherwise was a nice hotel, but would appreciate if the amenities were equal between genders.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and everything was walkable from the hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Yamil

Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very friendly and you are in a great area for eating and shopping and a 8 min walk to a subway
Stayed 1 night in Oct 2025

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean albeit small, bathroom small, sink is in the bedroom due to this!! Pillows were very thin, which was a shame as rest of stay was good. Rooms clean and hotel itself clean. 5 mins from main shopping road, 10 mins to dotonbori, 5 mins from a tube station opening. Would I stay again ? Yes !!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing water pressure, very elevated experience, clean, fancy
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Amenities
Good spot for dotonburi . Kind staff .
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with amenities and great lighting . Staff was excellent. Prompt service with unlocking safe.
Stayed 3 nights in Oct 2025

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent stay for the price. Waking distance to Dontonbori and subway stations. It is definitely more in a party area so it was quite noisy so may not be the best option if you’re a light sleeper. Clean except for stains on the carpet and the room was a bit of an awkward layout which made it hard for travelling with a lot of luggage. As well, their laundry machines had no wash only options (many of my clothes can’t go in the dryer) so I had to go to a laundromat outside of the hotel, which was annoying since I chose this hotel partially because it has onsite laundry.
Stayed 5 nights in Oct 2025

8/10 Good

Michael

Liked: Amenities
Washing machine are very poor performance after wash and dry all the clothes were still damp.
Stayed 7 nights in Oct 2025

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly located, close to many key areas in Osaka we wanted to visit. They have female/male spas (which we were too shy to try) and laundry, which was great as we stayed here mid trip. No complaints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2025

8/10 Good

Rachel

Stayed 3 nights in Oct 2025

10/10 Excellent

Salvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean and tidy. Staff were very nice. The hotel is conveniently located with lots of options for food and shopping.
Stayed 6 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel for Osaka. ❤️
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this hotel was excellent, everything was great! We felt safe and sound staying at this hotel.
Stayed 4 nights in Oct 2025

6/10 Okay

Quanquan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Concierge and customer service was great. However, the room smelled like urine and bodily fluids the entire time. The hot water didn't work in my bathroom sink but the staff took care of it. No water (either bottle or filtered) offered so you must pay for it at vending machine or go to store. In the lobby, bread and tea/water is offered but only during certain hours. Housecleaning only 1 time per every 3 days. You get what you pay for-- which is the terrific location
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Oct 2025

10/10 Excellent

Granil

Liked: Cleanliness
Stayed 1 night in Oct 2025