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Hotel Oriental Express Osaka Shinsaibashi

3.5 star property

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Photo gallery for Hotel Oriental Express Osaka Shinsaibashi

Lobby
Property entrance
Lounge
Point of interest
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3-2-13 Minami-Semba, Chuo-ku, Osaka, Osaka, 542-0081
  • Place, Amerikamura
    ‪4 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪4 min walk‬
  • Place, Dotonbori
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪22 min drive‬

Room options

View all photos for Oriental Standard Double Room, Non Smoking - Free Cafe Space with complimentary coffee

Oriental Standard Double Room, Non Smoking - Free Cafe Space with complimentary coffee

Oriental Standard Double Room, Non Smoking - Free Cafe Space with complimentary coffee

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Oriental Standard Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

In-room safe, desk, blackout curtains, free WiFi

Oriental Standard Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

8.8 out of 10
Excellent
(33 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

Deluxe Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

Deluxe Twin Room, Non Smoking - Free Cafe Space with complimentary coffee

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Universal Room, Non Smoking - Free Cafe Space with complimentary coffee

Oriental Universal Room, Non Smoking - Free Cafe Space with complimentary coffee

Oriental Universal Room, Non Smoking - Free Cafe Space with complimentary coffee

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Universal

In-room safe, desk, blackout curtains, free WiFi

Oriental Universal

  • Sleeps 2

View all photos for Oriental Deluxe Twin Room

In-room safe, desk, blackout curtains, free WiFi

Oriental Deluxe Twin Room

  • Sleeps 2

View all photos for Oriental Standard Double Room

In-room safe, desk, blackout curtains, free WiFi

Oriental Standard Double Room

  • Sleeps 2

View all photos for Oriental Standard Twin Room

In-room safe, desk, blackout curtains, free WiFi

Oriental Standard Twin Room

  • Sleeps 2

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About this property

Hotel Oriental Express Osaka Shinsaibashi

Hotel with a coffee shop, near Dotonbori
Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Hotel Oriental Express Osaka Shinsaibashi offers 124 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The shopping around Hotel Oriental Express Osaka Shinsaibashi gets high marks from our customers. During your stay, you're just a quick walk from Orix Theater. You'll find features like free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 15-minute walk of Dotonbori and Osaka Shochikuza
There's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Hotel Oriental Express Osaka Shinsaibashi.

This 3.5-star Osaka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,100 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children age 6 -12. Guests may bring their own food for children or pay JPY 500 for breakfast at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Oriental Express Shinsaibashi
Oriental Express Osaka Shinsaibashi
Oriental Express Shinsaibashi
Hotel Oriental Express Osaka Shinsaibashi Hotel
Hotel Oriental Express Osaka Shinsaibashi Osaka
Hotel Oriental Express Osaka Shinsaibashi Hotel Osaka

Hotel Oriental Express Osaka Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 605 reviews
Rating 8 - Good. 183 out of 605 reviews
Rating 6 - Okay. 50 out of 605 reviews
Rating 4 - Poor. 16 out of 605 reviews
Rating 2 - Terrible. 11 out of 605 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosa Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The service was amazing!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Emiliano

Stayed 2 nights in Nov 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located near eateries and shopping. There were 2 seniors and 1 adult. I thought we booked a single room for 3 people but instead we got 2 rooms.We checked in later at night about 9 pm because of a flight delay. We bought some food at the market and thought we could bring it back to the hotel. Unfortunately, the hotel strickly closed a snack/dining area at 10 pm. We ended up using the microwave on the 2nd floor and eating in our rooms. Also, the seniors switched rooms the next night to a handicap unit and paid the extra fees. The original bathroom was small and resembled a modular type unit. You had to step up onto a platform to enter the bathroom and it became a tripping hazard for us. We're more used to a level floor from the bedroom to bathroom. The breakfast was more than adequate and tasty. We were impressed that all food groups were represented.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Friendly staff, good size room for Japan and comfortable. Great location close to shinsaibashi and dontonbori.
Stayed 3 nights in Nov 2025

8/10 Good

Gloria

Stayed 3 nights in Nov 2025

10/10 Excellent

Dianne

Stayed 5 nights in Nov 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient spot in Osaka. Stay one night and provided exceptional service. Would recommend stay again!
Stayed 1 night in Nov 2025

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Carmen

Stayed 2 nights in Oct 2025

10/10 Excellent

Emilia, Belen Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice room, great breakfast !
Stayed 1 night in Oct 2025

6/10 Okay

Gowthame

Disliked: Amenities
The hotel was okay, I stayed in places that were better during my travel through Japan. If your looking for a basic room this is great. The staff were sort of helpful but had a better experience else where in Japan.
Stayed 2 nights in Sep 2025

8/10 Good

Mark, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location, nice breakfast option, and appreciated the availability of beverages and ramen snacks outside of the usual dining hours. Our room had a slight musty smell on entering but dissipated after putting on the a/c and dehumidifier. Comfortably sided room for two even though not overly large.
Stayed 3 nights in Oct 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean though the bathroom felt a little small. Things were nice and felt well maintained mostly
Stayed 4 nights in Oct 2025

2/10 Terrible

Tasmia

Stayed 2 nights in Oct 2025

10/10 Excellent

Sachiko

Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Stayed 3 nights in Oct 2025

8/10 Good

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service
Very conveniently located next to a few train lines ( since Osaka is huge convenience depends on what you want to do). Staff are very helpful. The breakfast is GREAT! The rooms are small.
Stayed 3 nights in Oct 2025

8/10 Good

YANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice facilities, clean public area.Only thing not perfect is the size of room, very tiny.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place in a great location in Osaka, so so many restaurant options around. The hotel is clean and well appointed. One thing to note, the breakfast isn’t very good, for the price you can find way better options mere blocks away. Many of the items on the poster for the breakfast are not actually part of the buffet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff are sopportive. Free beverages!
Stayed 3 nights in Sep 2025

10/10 Excellent

Hongxia

Stayed 1 night in Sep 2025

8/10 Good

Dulce, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient staff, hotel near train station, shopping districts and restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

TODD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. But very quiet. Friendly staff
Stayed 1 night in Sep 2025