HOTEL UNIVERSAL PORT

4.0 star property

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Carib Deluxe Corner Room 4 people- Non-Smoking
Lounge
In-room safe, blackout curtains, iron/ironing board, free WiFi
Breakfast and dinner served
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031
  • Place, Universal CityWalk Osaka
    ‪3 min walk‬
  • Place, Universal Studios Japan
    ‪6 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪16 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪29 min drive‬

Room options

Family Room

  • Sleeps 4

Superior Corner Room

  • Sleeps 3

Standard King Room

10.0 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Girly Room

  • Sleeps 4

Ocean Twin Room

  • Sleeps 3

Party Room

  • Sleeps 6

WAKU WAKU Wonder Room

  • Sleeps 3

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room (2 Single Beds and 1 Sofa bed)

8.6 out of 10
Excellent
(17 reviews)
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Quadruple Room (2 Single Beds and 2 Sofa Beds)

9.6 out of 10
Exceptional
(36 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Caribbean Superior Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

9.6 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

AEGEAN DELUXE Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

AEGEAN DELUXE Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

AEGEAN DELUXE Quadruple Room

9.2 out of 10
Wonderful
(28 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

AEGEAN STANDARD TWIN

9.6 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

AEGEAN STANDARD KING

10.0 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Ocean Twin for 2 people - Top Floor -(2 Single Beds)

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Superior Corner Room

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Corner Room 3 people

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Aegean Superior Corner Room

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Aegean Superior Corner Room 3 people

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Corner Room

  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Corner Room 3 people

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Corner Room 4 people

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

Carib Deluxe Corner Room- Non-Smoking

  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

Carib Deluxe Corner Room 3 people- Non-Smoking

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Carib Deluxe Corner Room 4 people- Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

Party Room 4 people- Non-Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

Party Room 5 people- Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 5
  • 2 Single Bunk Beds and 1 Large Single Sofa Bed

Party Room 6 people- Non-Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Single Bunk Beds and 2 Large Single Sofa Beds

Girly Room Non-Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Girly Room 3 people- Non-Smoking

  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

Girly Room 4 people- Non-Smoking

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

WAKU WAKU Wonder Room Non-Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

WAKU WAKU Wonder Room 3 people- Non-Smoking

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Room Non-Smoking

  • 40 sq m
  • Sleeps 2
  • 3 Single Beds

Family Room 3 people- Non-Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Family Room 4 people- Non-Smoking

  • 40 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Carib SUPERIOR

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Aegae STANDARD TWIN

  • Sleeps 2

Aegae STANDARD KING

  • Sleeps 2

MINIONS ROOM Gru's House

  • Sleeps 4

MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

  • Sleeps 4

Aegae Superior Corner

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Deluxe Room

  • Sleeps 4

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About this property

HOTEL UNIVERSAL PORT

Bayside hotel with a 24-hour front desk and a coffee shop
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and dry cleaning.
HOTEL UNIVERSAL PORT offers 600 accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at HOTEL UNIVERSAL PORT. During your stay, you're just a quick walk from Universal Studios Japan. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Universal Studios Japan and 5 minutes by foot from Osaka Takoyaki Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at HOTEL UNIVERSAL PORT. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Rico rico - This buffet restaurant serves breakfast and dinner.
Acqua - This buffet restaurant serves breakfast only. Open select days.
Rex cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Lounge R - This café serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua
  • Lounge R
  • Rex cafe
  • rico rico

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2005
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1900 for children
  • Covered self parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Requests for food allergies cannot be accommodated at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

HOTEL UNIVERSAL PORT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1139 out of 1528 reviews
Rating 8 - Good. 303 out of 1528 reviews
Rating 6 - Okay. 59 out of 1528 reviews
Rating 4 - Poor. 13 out of 1528 reviews
Rating 2 - Terrible. 14 out of 1528 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay during a trip to USJ. Short walk to park, universal city walk and train. Plenty of dining options and 7/11. Room was spacious and comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, right near USJ. Customer service was so good, everyone was so polite, friendly and helpful. The breakfast was absolutely amazing, loved our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel of choice when in Osaka and USJ is on our itinerary. Lots of restaurants nearby too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jiao

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to USJ. Have all the amenities like laundry, money exchange, offer a great variety of dining options. Kids loved the minions and the aquarium!
Stayed 2 nights in Aug 2025

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when we visited Universal Studios and was very happy with the staff throughout the hotel as well as the proximity to the park.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rober

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Stayed 1 night in Jul 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Near Universal Studios.
Stayed 1 night in Aug 2025

10/10 Excellent

Derrian J

Stayed 4 nights in Aug 2025

10/10 Excellent

Irvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday in Osaka

We had a great 3-days stay at the Universal Port hotel. We chose this hotel due to its proximity to Universal Studios and enjoyed every moment there. Everything was excellent, starting from its superb location, with train and metro station very close, extremely helpful staff, spacious family rooms, spotless clean, comfortable beds and pillows and great buffet breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness
Okay
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to Universal Studios City Walk and railway station. Laundry facilities were a bonus. Grandkids enjoyed the Minions theming
Stayed 6 nights in Jun 2025

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for USJ visit!
Stayed 3 nights in Aug 2025

10/10 Excellent

Namkhaisuren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

6/10 Okay

Hakil, Greenwich

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Qi Jun

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!
Stayed 1 night in Aug 2025

8/10 Good

Lois

Stayed 4 nights in Jun 2025

8/10 Good

Cara

Travelled with family
Liked: Staff & service
Nice but the decor seemed a bit outdated and a lot of areas were roped off. Food from room service was very good.
Stayed 2 nights in Jul 2025

6/10 Okay

Aunna

Travelled with partner
Uncomfortable bed and pillows. Old building with older equipment. Was one of the most expensive stays while we were in Japan. But was probably our least favorite.
Stayed 2 nights in Aug 2025

6/10 Okay

Nusaiba

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for USJ
Stayed 6 nights in Jun 2025