"The hotel is excellent, great location but they are handling a big construction site next door very badly. Having paid a lot of money for a good room ... " More
29 Oct 2019 by Front Office Manager
Thank you for staying with us at Mitsui Garden Hotel Osaka Premier and taking your time to share your experience with us. We are sorry to hear that you weren’t satisfied with your room and we apologize for our lack of explanation about the differences between rooms. Guest satisfaction is always our number one goal and we never want anyone feel discomfort in any way. The construction next door is operating during day time.Once again, we appreciate for your valuable comment and we will continue to provide the best service for our guests. We are looking forward to welcoming you back if you have any chance to visit Osaka again. Yours sincerely, Front Office Manager
16 Nov 2018 by Front Office Manager
Thank you for staying at Mitsui Garden Hotel Osaka Premier and taking your time for sharing your comments for other readers. As you said, there are some restaurants that provide breakfast near by our hotel . However, we have a restaurant "Hakatarou" on 2nd floor, then we believe you can enjoy the cuisine of Kyushu area. If you have any opportunity to visit to Osaka, we look forward to welcoming you back in near future. Sincerely yours, Mitsui Garden Hotel Osaka Premier
17 Apr 2018 by Front Office Manager
Thank you for choosing to stay at Mitsui Garden Hotel Osaka Premier and taking the time to provide such a fabolus review for your recent stay. We are very glad to realize that you were enjoyed stay here in Osaka. We will continue to provide the best service and make all guest to satisfy. Again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again. Sincerely Yours, Mitsui Garden Hotel Osaka Premier
4 Apr 2018 by Front Office Manager
Thank you for your staying at Mitsui Garden Hotel Osaka Premier and taking the time to sharing for other readers. We are sorry about the lounge on 16th floor that you didn't expect, but our lounge is for staying guests who stay on over 13th floor (concept floor), and guests can be relax after 16th floor's garden spa or whatever you want to be relax.By the way, we always rock the door at the lounge for security. In addition, regarding our room facilities, we are glad that you were almost satisfied with our facilities, but we're also sorry about our facilities cause you didn't expect that everything was such a small. Finally, we will make an effort to make you guests satisfaction. Sincerely yours, Mitsui Garden Hotel Osaka Premier
15 Nov 2017 by Front Office Manager
Thank you for your staying at Mitsui Garden Hotel Osaka Premier and taking the time for sharing your comments. We are glad that you were satisfied with our service and facilites. We are sorry to unconfortable you cause the pillows were too hard., but if you would like to change the type of pillow, we are happy to provide a feather one in next time. We are looking forward to welcoming you back again. Sincerely yours Mitsui Garden Hotel Osaka Premier
The following facilities or services will be unavailable from February 17 2024 to April 1 2024 (dates subject to change):
The property will be renovating from 19 February 2024 to 1 April 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. Vending machine, multilingual staff, and a garden are also featured at Mitsui Garden Hotel Osaka Premier. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Osaka hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mitsui Garden Hotel Osaka Premier offers 271 accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
HAKATAROU – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The women's outdoor public bath will be closed from February 13-March 29, 2024. The women's public baths will be open 5PM-9AM from March 10-29, 2024.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.