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PORTA INN bentencho

3.0 star property

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Photo gallery for PORTA INN bentencho

Hallway
In-room safe, desk, soundproofing, free WiFi
Fitness facility
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Laundry room

Explore the area

View in a map
3-9-22, Namiyoke Minato-Ku, Osaka, Osaka, 552-0001
  • Place, Osaka Bay Tower
    ‪3 min walk‬
  • Place, Solaniwa-Onsen Osaka Bay Tower
    ‪6 min walk‬
  • Place, Kyocera Dome Osaka
    ‪15 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪66 min drive‬

Room options

View all photos for Economy Double Room

In-room safe, desk, soundproofing, free WiFi

Economy Double Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Triple Room

Economy Triple Room

Economy Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

  • 34 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room (Single Use)

In-room safe, desk, soundproofing, free WiFi

Economy Double Room (Single Use)

7.6 out of 10
Good
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Room 5

Japanese Western Room 5

Japanese Western Room 5

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Japanese Western Room 6

Japanese Western Room 6

Japanese Western Room 6

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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Exterior
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4.4 out of 5, Excellent, 1,063 reviews
The price is €63
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About this property

PORTA INN bentencho

Along with a 24-hour fitness center, this smoke-free hotel has self parking and concierge services. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Limited housekeeping is available.
PORTA INN bentencho offers 162 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the overall property condition at PORTA INN bentencho. During your stay, you're just a quick walk from Osaka Bay Tower. Features include free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Kyocera Dome Osaka and a few minutes from Osaka Municipal Central Gymnasium
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and concierge services are also featured at PORTA INN bentencho. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Osaka hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,200 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2200 per night (in/out privileges)
  • Facilities fee: JPY 1100 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

PORTA INN Osaka
PORTA INN bentencho Osaka
PORTA bentencho Osaka
PORTA bentencho
Hotel PORTA INN bentencho Osaka
Osaka PORTA INN bentencho Hotel
Hotel PORTA INN bentencho
PORTA INN
PORTA INN bentencho Hotel
PORTA INN bentencho Osaka
PORTA INN bentencho Hotel Osaka

PORTA INN bentencho Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 209 reviews
Rating 8 - Good. 79 out of 209 reviews
Rating 6 - Okay. 16 out of 209 reviews
Rating 4 - Poor. 7 out of 209 reviews
Rating 2 - Terrible. 1 out of 209 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great convenient location, quiet, spacious rooms.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area and it was such a beautiful hotel. The staff was amazing and helped us many times.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

HOI YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there for the World Expo. Just a few stops away, very convenient. Accessible thro airport and to USJ.
Stayed 3 nights in May 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I have is that the free breakfast is too simple compare to the other hotels of the the same quality.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jesse K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our very first time in Osaka, we selected this for its proximity to the Bentencho station on the Osaka loop. Nice business hotel, received our delivered luggage from Kansai Airport, fantastic room on the 14th floor that was very chic for our traveling family with a great view of Osaka, and the breakfast was a nice selection. Definitely would stay again when in Osaka!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Things I liked- Close to transit, friendly staff, quiet, and had a laundry room. But the bed was hard
Verified

8/10 Good

sachiko

Liked: Cleanliness, amenities, property conditions & facilities
清潔感がありよかった
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gun

Liked: Cleanliness, staff & service, amenities
駅に近く、仕事で宿泊するには十分な環境でした
Stayed 1 night in Nov 2025
Verified

6/10 Okay

YOUKO

Liked: Staff & service
Disliked: Amenities
喫煙所を室内にして欲しい
Stayed 1 night in Dec 2025
Verified

6/10 Okay

ユキコ

Disliked: Property conditions & facilities
できれば、ガウンではなく、上下分かれているナイトウェアがよいかなと思います。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

TAKUYA

Liked: Cleanliness, staff & service
悪くはないが良くもない。ベッドは固め。朝食はあるだけ良いが物は残念。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SEUNGHOON

Liked: Cleanliness, staff & service, amenities
직원들이 너무 친절했습니다. 본인은 영어로 하지만 한국어를 너무 잘하셔서 영아로 잘 못하는 분들도 아무런 문제 없이 소통이 가능합니다. 또한 주차는 1일에 2200엔으로 그다지 비싸지는 않아 좋았고 언제든지 입출고가 편했습니다. 골프 여행으로 숙소로 잡았는데 고속도로가 가까워 이동이 편리합니다. 도톤부리까지 택시로 약 2500~3500엔 정도고 4인라 택시로 이동했고 적은 인원이면 역을 이용해 저렴하게 이동할수 있습니다.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Erisa

Liked: Cleanliness, property conditions & facilities
快適で駅前でとても便利でした。 朝食はパンもおにぎりもせっかく個包装で良かったのですが、持ち出し厳禁の理由が不明でした。 たくさん持っていく人がいるなら、1人の個数制限を設けるべきだと思いました。
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

ogawa

はい
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tetsuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋のドライヤーが壊れていたが、程なく交換してもらえた。対応は良かった。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
基本的なサービスがあり満足
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ユキコ

Liked: Cleanliness, amenities, property conditions & facilities
大阪万博へ行くために宿泊しました。チェックイン時間よりもかなり早く行ったのですが、ホテルの駐車場に車を停めさせてもらえて(有料ですが)、荷物も預かってもらえたので、とても助かりました。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅から近い

JRとメトロ両方の駅に近い。朝食は期待ハズレだった。
Stayed 4 nights in May 2025
Verified

8/10 Good

なおみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大阪万博で2回利用してます。駅からも近く、万博会場にも近く便利でよかったです。朝食も無料でおにぎりやパンなど豊富にありとても良かったです。また利用したいです。 6歳の孫ときましたが、万博でなくてもホテル だけ利用したいと言っておりました
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ジュンコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格に対して、十分な広さと清潔さでした。駅からも近くて便利です。
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Naomi

Disliked: Staff & service, property conditions & facilities
スタッフ対応悪。
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Naomi

Disliked: Staff & service, amenities
フロント女性対応悪。なにを話しているのか全く聞こえない。何度も聞きかえす。 チェックイン時、炎天下から到着して３０分近く立ったままで待たされる。ソファがもう少しあったら…同行者体調不良になりかけた。 この感じなら、次回は利用しないかも。
Stayed 1 night in Jul 2025
Verified

8/10 Good

YUMI

Liked: Staff & service, amenities, property conditions & facilities
朝食付きでありがたいし、アメニティーがバイキング形式で色んな種類のティーパックがあり部屋でのんびり 飲めた。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

忘れ物

電動歯ブラシなど高めの衛生用品一式をバスルームに忘れてチェックアウトしてしまったため、翌日電話で問い合わせたところ「保管していない」とのことでした。忘れ物は即捨てられてしまうようです。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

なおみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通の便が非常によい。 朝食が無料でとても良かったです
Stayed 1 night in Jul 2025