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SARASA HOTEL Dotonbori

3.0 star property

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Photo gallery for SARASA HOTEL Dotonbori

Deluxe Japanese Room and Western Style Room, Non Smoking
Front of property
Reception
Lobby
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2-9-6 Shimanouchi, Chou-ku, Osaka, Osaka, 542-0082
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪4 min walk‬
  • Place, Dotonbori Glico Sign
    ‪8 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Universal Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Universal Twin Room

  • Sleeps 2

View all photos for Deluxe Japanese Western Style Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Japanese Western Style Room

  • Sleeps 6

View all photos for Deluxe Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Deluxe Triple Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3

View all photos for Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Double Room Or Hollywood Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Or Hollywood Twin Room

  • Sleeps 2

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, free WiFi

Single Room

  • Sleeps 1

View all photos for Double Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Japanese Room and Western Style Room, Non Smoking

Deluxe Japanese Room and Western Style Room, Non Smoking

Deluxe Japanese Room and Western Style Room, Non Smoking

  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Single Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Single Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Queen Bed

View all photos for Connecting Room (2 Twin Room), Non Smoking

Connecting Room (2 Twin Room), Non Smoking

Connecting Room (2 Twin Room), Non Smoking

  • 36 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room - Disability Access, Non Smoking

Twin Room - Disability Access, Non Smoking

Twin Room - Disability Access, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Connecting Room

Desk, laptop workspace, iron/ironing board, free WiFi

Connecting Room

  • Sleeps 4

View all photos for Run Of House

Desk, laptop workspace, iron/ironing board, free WiFi

Run Of House

  • Sleeps 1

View all photos for Run of House, Non Smoking [Breakfast Available Only after 8:00 a.m.]

Desk, laptop workspace, iron/ironing board, free WiFi

Run of House, Non Smoking [Breakfast Available Only after 8:00 a.m.]

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

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About this property

SARASA HOTEL Dotonbori

Along with a restaurant, this hotel has a microwave in a common area and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a banquet hall. Weekly housekeeping is available.
SARASA HOTEL Dotonbori offers 164 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they enjoy the overall property condition at SARASA HOTEL Dotonbori. During your stay, you're just a quick walk from Dotonbori. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Amenities include laundry facilities, a vending machine, and a shared microwave
  • 7 minutes by foot from Kuromon Market and a 3-minute drive from Tsutenkaku Tower
There's a restaurant on site. WiFi is free in public spaces. SARASA HOTEL Dotonbori also features a vending machine, laundry facilities, and express check-out.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:30 AM.
SARASA HOTEL Dotonbori has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: JPY 1,800 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 1800 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided for stays of 4 nights or more and housekeeping service is provided every 4 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sarasa Hotel Doutonbori Osaka
Sarasa Doutonbori Osaka
Sarasa Doutonbori
SARASA HOTEL
SARASA Dotonbori
Hotel SARASA HOTEL Dotonbori Osaka
Osaka SARASA HOTEL Dotonbori Hotel
Hotel SARASA HOTEL Dotonbori
SARASA HOTEL Dotonbori Osaka
Sarasa Hotel Doutonbori
SARASA
SARASA HOTEL Dotonbori Hotel
SARASA HOTEL Dotonbori Osaka
SARASA HOTEL Dotonbori Hotel Osaka

SARASA HOTEL Dotonbori Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 890 reviews
Rating 8 - Good. 288 out of 890 reviews
Rating 6 - Okay. 66 out of 890 reviews
Rating 4 - Poor. 18 out of 890 reviews
Rating 2 - Terrible. 15 out of 890 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Stayed 3 nights in Dec 2025

10/10 Excellent

Trent

Stayed 2 nights in Dec 2025

6/10 Okay

Aubrey

Disliked: Staff & service, property conditions & facilities
Hotel smells cigarette.
Stayed 3 nights in Nov 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very close to everthing happening in Osaka. The staff are very friendly and readly to help. The room was clean and updated. We had a great vacation shopping was walking distance, great restaurants nearby and end the day with a walk by Tombori river
Stayed 2 nights in Sep 2025

10/10 Excellent

Hazel C, New Ci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Andy

Stayed 2 nights in Sep 2025

10/10 Excellent

Eunji

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are so nice
Stayed 3 nights in Aug 2025

6/10 Okay

james

Liked: Staff & service
Having access to laundry room was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Koffi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel, really convenient! Amazing friendly staff members!!! Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

jieru

Liked: Cleanliness, staff & service, property conditions & facilities
great breadfast
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice large rooms. ample breakfast. although not that close to a train station , it was an extremely convenient location in Osaka
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Disappointed, poor service. Please Stay elsewhere

Booked for two rooms, however got split up into 2 different floor level, tried to request for re-arrangement but can't do much due to overbooked. Supposed to get queen size bed but got two single bedder instead. Bad management.
Stayed 2 nights in Dec 2024

6/10 Okay

Melisa, Las Vegas

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very friendly and helpful staff. Decently sized room. The room kind of had a dirty water smell. Would go away when we used the showers, however it would return when we would be out for the day and return in the evening. Station is nearby so accessing the rest of Osaka is easy. Dotonbori is a short walkable distance away. A family mart is down the street.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marcus, Traralgon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarasa Dotonbori ended up being a great choice for our family to stay in Osaka. The rooms are large (for Japan) and well-presented. Rooms are not cleaned daily (staff inform you as you arrive) but fresh towels etc are available from the front desk upon request. Location was good, close to the action in Dotonbori and Kurumon Market. Nippombashi station is a short walk away too. Some good local Japanese restaurants nearby (try the Okonomiyaki place on the corner!) and lots of Chinese restaurants that seem to cater to tourists and tour groups. The local convenience stores are always great too! Recommended!
Stayed 6 nights in Nov 2024

8/10 Good

Vanessa

Everything was good
Stayed 2 nights in Oct 2024

8/10 Good

Masatsugu, Temecula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is too many mannerless people around hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dalton

Stayed 4 nights in Sep 2024

10/10 Excellent

Leidianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 5 nights in Oct 2024

6/10 Okay

Mohammed

Average property for an average price
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosanna

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book elsewhere

Hotel carpet stained, even the ones in the hallways, top of headboards very dusty, room smells musky. They only had 2 machines in their laundry room, and it's right across the smoking room. Staff weren't that well attentive when you're coming in/out of the hotel to greet you. Wi-Fi with no password so not secure at all
Stayed 2 nights in Aug 2024

10/10 Excellent

Baizhou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast has a lot of varieties and was very tasty!
Stayed 3 nights in Aug 2024

4/10 Poor

Juri

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk guy was rude and bad service. We had bad experience. Location is not really convenient. Never come back.
Stayed 2 nights in Aug 2024