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Sarasa Hotel Namba

3.0 star property

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Photo gallery for Sarasa Hotel Namba

Japanese Western Style Room, Non Smoking
Lobby
Reception
Property entrance
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
3-6-6, Nipponbashi, Naniwa-ku, Osaka, 556-0005
  • Dotonbori
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪13 min walk‬
  • Osaka Castle
    ‪9 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (Ninja Room)

Twin Room, Non Smoking (Ninja Room)

Twin Room, Non Smoking (Ninja Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, free WiFi, bed sheets

Basic Double Room, Non Smoking (Single Use)

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Economy Double Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Run of House, Non Smoking [Breakfast Available Only after 8:00 a.m.]

In-room safe, soundproofing, free WiFi, bed sheets

Run of House, Non Smoking [Breakfast Available Only after 8:00 a.m.]

  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking (Single Use)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 1
  • 2 Twin Beds

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About this property

Sarasa Hotel Namba

Hotel with a restaurant, near Tsutenkaku Tower
A restaurant, a microwave in a common area, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe. Weekly housekeeping is available.
Sarasa Hotel Namba offers 143 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Sarasa Hotel Namba. During your stay, you're just a quick walk from Nipponbashi. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Guests speak favorably about the overall condition of the property and the helpful staff
  • 14 minutes by foot from Tsutenkaku Tower and a 2-minute drive from Shitennoji Temple
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Sarasa Hotel Namba.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: JPY 1,800 per person
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 1800 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided for stays of 4 nights or more and housekeeping service is provided every 4 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SARASA HOTEL Nipponbashi Osaka
SARASA Nipponbashi Osaka
SARASA Nipponbashi
SARASA HOTEL
SARASA NAMBA
SARASA HOTEL Nipponbashi
SARASA HOTEL NAMBA Hotel
SARASA HOTEL NAMBA Osaka
SARASA HOTEL NAMBA Hotel Osaka

Sarasa Hotel Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 1006 reviews
Rating 8 - Good. 402 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Stayed 6 nights in May 2025

10/10 Excellent

Chiaki

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and clean. The bathroom was Japanese style equipped with a large soak tub, the toilet was in the separate room, which was a plus.
Stayed 1 night in May 2025

10/10 Excellent

JUNYI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Cuong, Rosemead

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel.
Stayed 4 nights in Apr 2025

2/10 Terrible

Karen

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This hotel is not children friendly. They charge children at adult rate which is equivalent to a single room rate, they did not offer us an extra room or provide extra pillow. Furthermore, they do not clean the rooms and towels are only change every 4 days! They also charge for toothbrush and toothpastes! Very ridiculous! This hotel mainly service tourists with tour group/guide and it is always pack every morning with luggages and people everywhere which makes it difficult to even walk out of the hotel or even check out. I STRONGLY DO NOT recommend this hotel at all!
Stayed 5 nights in Mar 2025

4/10 Poor

Kirsty

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Staff were friendly and location is good. Amenities were pretty poor. There is a jug in the room but no complimentary tea or coffee. We stayed 5 nights and were told that we would get cleaning on a day of our choice. I went to reception in the middle of our stay to ask for cleaning the following morning. The next evening when we got back to the room, cleaning had not been done. Towels do not get changed. Bathroom had hairs on the floor and around the shower when we arrived.
Stayed 5 nights in Apr 2025

2/10 Terrible

Jenny M

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Hannah

Liked: Staff & service
Disliked: Cleanliness
Very dirty rooms, good service and breakfast though
Stayed 2 nights in Nov 2024

8/10 Good

Timmy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Leona Luya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs and manager is great
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not amazing

Fairly priced hotel with very limited amenities. If you are hoping to have tooth brush etc in bathroom, please bring your own. For eco-friendliness, room will not be touched up daily nor sheets changed or fresh towels. Place seemed a little dirty, particularly the walls, vents, and floors…
Stayed 3 nights in Oct 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities
Nice staff. Not the cleanest hotel in Japan but amazing for the price.
Stayed 10 nights in Aug 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel in great location, walking distance from Dontonbori and nightlife. Also near to subway and Kuromon market
Stayed 2 nights in Sep 2024

10/10 Excellent

Zhyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so thorough and kind in their attempt to forward my luggage to my next hotel, only to find out that the next one didn't accept luggage forwarding!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mirco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben servita e struttura pulita
Stayed 4 nights in Aug 2024

10/10 Excellent

Haoting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and cosy for single bed room. It is a super single bed which also has enough room space for 1 person. Able to have place for luggage, and packing area. Very near namba station which is convenient. Walkable to Dotonbori which is a plus point. Will not scared no food at night.
Stayed 5 nights in Jul 2024

10/10 Excellent

Yoojung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for solo traveler.

Perfect for solo traveler for this price. Very clean and walkable to Namba station. It’s recommended to young people but not seniors, it’s 10-15min to walk to Namba but it can be far for seniors.
Stayed 2 nights in Jun 2024

2/10 Terrible

PATCHADA

Stayed 2 nights in Jun 2024

10/10 Excellent

MINH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Too small

The room was really too small. The bed was really too small for a 2 person stay.
Stayed 3 nights in May 2024

8/10 Good

Lai Shan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I did not like when I entered the room it smelled of stilled water and no regular house keeping.
Stayed 6 nights in Apr 2024

8/10 Good

Luya

Stayed 2 nights in Apr 2024

8/10 Good

Jonathan, Rownhams

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff were very friendly and helpful. However, our booked room wasn't available. The hotel gave us a suitable replacement that worked for us. It was on level 2 where the smoking room is located and at times it was a little smoky in the corridor. The wifi was intermittent. Overall, a satisfactory hotel. There are some great little restaurants on the back streets.
Stayed 3 nights in Mar 2024

10/10 Excellent

SAI KIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024