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Shinsaibashi Higashi Crystal Hotel

3.0 star property

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Photo gallery for Shinsaibashi Higashi Crystal Hotel

Exterior
Double Room, Non Smoking
Daily buffet breakfast (JPY 1000 per person)
Reception
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
2-4-28 Shimanouchi, Chuo-ku, Osaka, Osaka, 542-0082
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪4 min walk‬
  • Place, Dotonbori Glico Sign
    ‪8 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room Non-smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Standard Twin Room Non-smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room Non-smoking

  • Sleeps 2

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Front of property
The OneFive Osaka Namba Dotonbori
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
3.8 out of 5, Good, 755 reviews
The price is €65
19 Mar - 20 Mar
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About this property

Shinsaibashi Higashi Crystal Hotel

Hotel with a restaurant, 2-minute walk to Dotonbori
Along with a restaurant, this smoke-free hotel has free WiFi in public areas and multilingual staff assistance. Other amenities include a vending machine.
Shinsaibashi Higashi Crystal Hotel offers 73 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the overall property condition at Shinsaibashi Higashi Crystal Hotel. During your stay, you're just a quick walk from Dotonbori. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Just a 2-minute walk from Dotonbori and 8 minutes by foot from Kuromon Market
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and an elevator are also featured at Shinsaibashi Higashi Crystal Hotel.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9 AM.
Shinsaibashi Higashi Crystal Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 1,000 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
The front desk at this property is open daily from 6 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shinsaibashi-Higashi Crystal
Shinsaibashi Higashi Crystal
Shinsaibashi Higashi Crystal Hotel Hotel
Shinsaibashi Higashi Crystal Hotel Osaka
Shinsaibashi Higashi Crystal Hotel Hotel Osaka

Shinsaibashi Higashi Crystal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 278 reviews
Rating 8 - Good. 123 out of 278 reviews
Rating 6 - Okay. 22 out of 278 reviews
Rating 4 - Poor. 5 out of 278 reviews
Rating 2 - Terrible. 5 out of 278 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 2 nights in Jun 2025

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness
It was a nice stay, the room is fairly small but perfect for busy days exploring. Close to shopping and tons of food and metro stations. The staff at the counter was very friendly. The only things we didn't enjoy about our stay was the smell of cigarette smoke in the room, nothing overwhelming but disappointing, and a the bed was pretty hard.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anie, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and friendly and the hotel is very clean!😊
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Bed is a little hard, but it doesn’t affect much. Overall is nice
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice aesthetics, big room and bed, lots of good amenities, amazing price
Stayed 3 nights in Jan 2020

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful

Excellent staff, very accommodating... Big thank you too the staff, very grateful 🙏
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where lovely. Very quiet at night time. Very clean too.
Stayed 1 night in Nov 2019

10/10 Excellent

Hail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so close to everything especially the centre of Osaka
Stayed 4 nights in Nov 2019

8/10 Good

Asli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks guys! Location and service was goodw
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Ok hotel for the price and location

The room was very small, enough for 2 large size luggage and not much walking space after that. The small tub was nice for a soak after a whole day of walking. Wish there could be more hooks to hang jackets/clothes. The bed was firm and the blanket was comfortable. No view to see, as it wasn't possible to open the frosted window. 6-10min walk to most of the major shopping and train station.
Stayed 5 nights in Nov 2019

8/10 Good

PS, Vancouver, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked newly renovated. Beds were comfortable. If you want your room cleaned, you have to leave your room keys at the front desk by the cut-off time.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and convenient location, facilities are quite new.
Stayed 1 night in Jul 2019

6/10 Okay

Emil

Not bad, but the worst of that brands hotels

It was ok, the area is slightly dodgy (for Japan). The hotel also had ran out of room clothes and other amenities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

sungjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was wonderful stay. Staffs were very kind.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and quiet. It’s not too far from the shops. Thanks
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Stephanie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small, but location is good. Very close to Shinsaibashi. Easy to shop and eat around. A nice place to stay for a short trip.
Stayed 1 night in Oct 2018

8/10 Good

Dorothy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, staffs were helpful. Hotel was close to subway & walking distance to Dotonburi
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Wish customer service read mail from customers.

No reply on my direction enquire this time. Expect more prompt customer service reply by mail.
Stayed 2 nights in Sep 2018

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is quiet,good price to stay here. Hotel close to shopping area, very convience.Will stay here next trip.
Stayed 5 nights in Jul 2018