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Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5 star property

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Photo gallery for Smile Hotel Premium Osaka Higashi Shinsaibashi

Exterior
Daily buffet breakfast for a fee
Lobby
Interior
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room

Explore the area

View in a map
2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka, 542-0082
  • Place, Dotonbori
    ‪3 min walk‬
  • Place, Kuromon Market
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi

Standard Double Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

Desk, free WiFi

Standard Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking

Desk, free WiFi

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Desk, free WiFi

Triple Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Desk, free WiFi

Triple Room, Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Smile Hotel Premium Osaka Higashi Shinsaibashi

This hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Smile Hotel Premium Osaka Higashi Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Dotonbori and 7 minutes by foot from Kuromon Market
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Premium Osaka Higashi Shinsaibashi also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Smile Hotel Premium Osaka Higashi Shinsaibashi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,000 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, laundry facilities. Great breakfast buffet!!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Coral

Liked: Cleanliness, amenities, property conditions & facilities
Very good location and the hotel breakfast is awesome. Good stay
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, amenities provided. Location was walking distance to main dotonbori area.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Ehab

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Great location. Bed is comfortable and bathroom is nice, with great shower.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Diane

Liked: Amenities, property conditions & facilities
The room is ok, staff friendly and helpful.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Tiyaporn

Liked: Cleanliness, staff & service, property conditions & facilities
Have parking, easy roget around
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was clean, staff great and accommodating. very close to Dotonburi and the night life
Stayed 1 night in Nov 2025
Verified

8/10 Good

Giang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean with great walking to Dotondori
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Two blocks from the main entertainment tourist district. Very nice staff extremely clean rooms. Absolutely would stay there again in a heartbeat.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Emily Wing Man

Liked: Cleanliness, staff & service, amenities
Room and common area are clean; staff are friendly. Would be better if each floor has an ice machine instead of only 3, 6, 9.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

tzu wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, great hotel.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kam Fai

Liked: Cleanliness, amenities, property conditions & facilities
Staff are great and helpful. Room is clean.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Olutoyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, great location, very close to shops and dining places. Thanks
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing nightlife, convenient, overall a great stay
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Jillian Stacy

Liked: Cleanliness, amenities, property conditions & facilities
The location and the room size stood out for me the most. As well as the staff, they were helpful and accommodating especially when we wanted to do luggage forwarding to Tokyo. They explained things well and they made sure they got all our info right without rushing us. I also like the foyer of the hotel, they had the weighing scale out in the foyer for guests to use. Overall, I would definitely book with them again :)
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Zerin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for our overnight stay. Great location!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
A short 7-8 minutes walk from uniqlo /gu, pass by a few nightclub, perfectly fine for me but may ne concern if you have kids with you
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paicy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Great location!! Will definitely be staying there again.
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotell
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Front counter staff were friendly. Clean towels every day.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

TAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, staff friendly
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
The receptionist that checked us in was super nice and helpful. Everything was clean and nice and just the right walk away from Dotonbori.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be near Dotonbori without being in the middle of all that. Is near many walkable shops and restaurants
Stayed 4 nights in Oct 2024