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Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5 star property

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Photo gallery for Smile Hotel Premium Osaka Higashi Shinsaibashi

Interior entrance
Desk, free WiFi
Lobby
Exterior
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka, 542-0082
  • Place, Dotonbori
    ‪3 min walk‬
  • Place, Kuromon Market
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi

Standard Double Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

Desk, free WiFi

Standard Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking

Desk, free WiFi

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Desk, free WiFi

Triple Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Desk, free WiFi

Triple Room, Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room-Smoking

Desk, free WiFi

Standard Double Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room-Non-Smoking

Desk, free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room-Non-Smoking

Desk, free WiFi

Triple Room-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room-Smoking

Desk, free WiFi

Standard Twin Room-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room-Non-Smoking

Desk, free WiFi

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room-Smoking

Desk, free WiFi

Triple Room-Smoking

  • Sleeps 3
  • Free Wi-Fi

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About this property

Smile Hotel Premium Osaka Higashi Shinsaibashi

This hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Smile Hotel Premium Osaka Higashi Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Dotonbori and 7 minutes by foot from Kuromon Market
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Premium Osaka Higashi Shinsaibashi also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Smile Hotel Premium Osaka Higashi Shinsaibashi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,000 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI

Smile PREMIUM OSAKA HIGASHISH

Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI

Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel

Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka

Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 1006 reviews
Rating 8 - Good. 360 out of 1006 reviews
Rating 6 - Okay. 84 out of 1006 reviews
Rating 4 - Poor. 8 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, amenities provided. Location was walking distance to main dotonbori area.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jillian Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and the room size stood out for me the most. As well as the staff, they were helpful and accommodating especially when we wanted to do luggage forwarding to Tokyo. They explained things well and they made sure they got all our info right without rushing us. I also like the foyer of the hotel, they had the weighing scale out in the foyer for guests to use. Overall, I would definitely book with them again :)
Stayed 4 nights in Jan 2026

8/10 Good

Ehab

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Great location. Bed is comfortable and bathroom is nice, with great shower.
Stayed 5 nights in Jan 2026

8/10 Good

Diane

Travelled with family
Liked: Amenities, property conditions & facilities
The room is ok, staff friendly and helpful.
Stayed 5 nights in Dec 2025

6/10 Okay

Vanessa

Stayed 1 night in Dec 2025

8/10 Good

Tiyaporn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have parking, easy roget around
Stayed 1 night in Dec 2025

8/10 Good

Rhowell

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but clean and sufficient for a solo traveler on a short stay. It’s on a major road so at night the sounds of car engines revving might be bothersome to light sleepers. The hotel is conveniently located. My room didn’t have a safe, that might be a concern to some. Overall I did like the hotel.
Stayed 5 nights in Oct 2025

8/10 Good

Rayburn

Stayed 6 nights in Nov 2025

8/10 Good

Coral, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Very good location and the hotel breakfast is awesome. Good stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Kam Fai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are great and helpful. Room is clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was clean, staff great and accommodating. very close to Dotonburi and the night life
Stayed 1 night in Nov 2025

8/10 Good

Giang, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean with great walking to Dotondori
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Front counter staff were friendly. Clean towels every day.
Stayed 3 nights in Oct 2025

10/10 Excellent

Olutoyin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, great location, very close to shops and dining places. Thanks
Stayed 3 nights in Oct 2025

10/10 Excellent

Solmaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located next to the major shopping district of Osaka. The hotel was honestly as expected of a hotel in japan. Rooms arent too big. The biggest negative was our room had a very strong lingering cigarette smell, the window didnt close tightly so sometimes gets loud at night and we got unlucky towards the last 2 days with annoying loud tourist next door.
Stayed 11 nights in Sep 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is good. What really makes this hotel great is the location. Everything is close by and easy to get to. The room is small and simple, but very clean and comfortable. The staff are nice and helpful, and the check-in/check-out process was super easy. It’s true that the amenities are limited, but it’s perfect if you just need a place to rest after exploring the city all day. They always had extra towels available, and the place was kept very tidy. Overall, a convenient and pleasant stay in a great area!
Stayed 3 nights in Sep 2025

8/10 Good

Hui Ju

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Two blocks from the main entertainment tourist district. Very nice staff extremely clean rooms. Absolutely would stay there again in a heartbeat.
Stayed 2 nights in Sep 2025

6/10 Okay

Arlyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
First of all, thanks to the staff that speaks english because they were very helpful from check in to check out. The cleanliness seemed fine at first but because we don’t get turn down service daily, you start to see the duvet and they had blood stains!! We just endured it and shared blankets until it was turned down and they still had stains! The restaurants are pretty far except for the family mart that was close to us. We ate at family mart most of the time because after a full day of walking, we just don’t want to walk another 20 minutes to eat. Overall, our experience is not the greatest and I will not book at this hotel again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2025

8/10 Good

Jaime

Stayed 2 nights in Aug 2025

10/10 Excellent

Adam, Miami

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025