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Smile Hotel Shinosaka

3.0 star property

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Photo gallery for Smile Hotel Shinosaka

Exterior
Reception
Reception
Restaurant
Basic Twin Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
6-1-11 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Place, Grand Front Osaka Mall
    ‪3 min drive‬
  • Place, Umeda Sky Building
    ‪4 min drive‬
  • Place, Osaka Station City
    ‪4 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.2 out of 10
Wonderful
(143 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room【Non-Smoking】

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room【Non-Smoking】

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Twin Room【Non-Smoking】

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room【Non-Smoking】

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

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About this property

Smile Hotel Shinosaka

Hotel with a restaurant, near Grand Front Osaka Mall
A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Weekly housekeeping is available.
Smile Hotel Shinosaka offers 197 accommodations with slippers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

Smile Hotel Shinosaka's great location gets high marks from our customers. During your stay, you'll be close to Osaka Castle. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute drive from Grand Front Osaka Mall and a few minutes from Osaka Station City
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Smile Hotel Shinosaka. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Smile Hotel Shinosaka has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 for adults and JPY 1200 for children
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Shinosaka Hotel
Smile Hotel Shinosaka Osaka
Smile Hotel Shinosaka Hotel Osaka

Reviews

Smile Hotel Shinosaka Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 664 out of 1016 reviews
Rating 8 - Good. 273 out of 1016 reviews
Rating 6 - Okay. 60 out of 1016 reviews
Rating 4 - Poor. 10 out of 1016 reviews
Rating 2 - Terrible. 9 out of 1016 reviews

Reviews

8/10 Good

Rasmus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but spacious enough for two people for a few days. The breakfast was good with enough options for vegeterian visitors as well. The bed was a bit hard for our taste and we shouldve gotten a room with a larger bed. Train station is very close and it got us around very well.
Stayed 4 nights in Sep 2025

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and friendly staff. Its very close to a station, making it easy to visit other places. The area is also very safe. I'd definitely stay here again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendy

Stayed 5 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Convenient. Well Located. Awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 7 nights in Jul 2025

10/10 Excellent

Xiaohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of bad experience of other smile hotels from Expedia and this one has overall good review and my personl two-night living confirmed the excellence of the hotel. They don't clean your room every three days, which is fine to me as I keep my room tide. Luggage storage is offered after checkout.
Stayed 2 nights in Jul 2025

6/10 Okay

Suwannee

Liked: Cleanliness
'Convenient location, clean, and safe. Most of the staff were friendly. During this trip, I stayed at four different hotels, and this was the only one where I had to request towels and a bath mat at the front desk. Drinking water was not provided, and guests were expected to bring their own trash bags out to the hallway. There also seemed to be an excessive number of staff at the front desk during the day. It might be more efficient to reduce the number of front desk staff and instead allocate resources toward providing basic amenities in-room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Spike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property staff were super helpful, very clean and near transport
Stayed 5 nights in Jul 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Staff are friendly and polite. Rooms are clean, and it was helpful they provided a robe you can wear in the room and that coin-operated washing machines/dryers didn’t require you to have detergent. It’s very conveniently located, with numerous restaurants and convenience stores available in a short walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Oceana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to the bullet train if you’re doing day trips out of Osaka and also another train station nearby for
Stayed 8 nights in Jul 2025

2/10 Terrible

Ahmet

Stayed 2 nights in Mar 2025

6/10 Okay

Victoria

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed for 5 nights, initial check in was great. The staff at the front desk had a good level of English, but was reluctant to speak Japanese when I attempted to practice some basic phrases with them. Hotel has great links to both Osaka metro and the JR shinkansen line, but there's no shops or places of interest around the hotel so it felt quite isolated. Breakfast was extremely off-putting as my family and young son were watched the entire duration we were in the breakfast room and were then told breakfast was closed and we're hurried out. The majority of staff had limited English and communicated through a translation app, which was fine but a little more effort either in English or responding to my level of Japanese would have been appreciated.
Stayed 5 nights in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and clean with a convenient location. I enjoyed my stay and will come back again. However they didnt clean my room and only gave me new towels. I was wondering how to dispose the trash as I was concerned about the smell during summer.
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
Good place, lots of places to eat. Also very close to the train station.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel! Can't smile here!

I booked a room for 4 people but the hotel just allows 2 people per room that i had to pay extra money for one more room. The attitude of the Japanese guy at the front desk (seem like the manager there) was not good. I had really bad experience here. Never come back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Shunya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the speediness of the check-in and check-out! No frills, super useful and convenient when you are just tired and just want to rest and sleep!
Stayed 1 night in Jul 2025

10/10 Excellent

Harith

Stayed 2 nights in Jul 2025

8/10 Good

Victor

Stayed 3 nights in Jul 2025

8/10 Good

Adam

Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Stayed 4 nights in Jun 2025

10/10 Excellent

Rumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
万博訪問のため、新幹線で新大阪駅からも歩ける距離で、御堂筋線西中島南方駅に近いこのホテルを選びました。スタッフも皆丁寧かつフレンドリー、必要なものは揃い、掃除へ毎日でなくても綺麗なタオルが毎日部屋に届くなどシンプルながら行き届いて大変満足でした。
Stayed 2 nights in Jun 2025

10/10 Excellent

marya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Our stay was excellent
Stayed 7 nights in Jun 2025

10/10 Excellent

Jiaqi

Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly service
Stayed 3 nights in Jun 2025