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Smile Hotel Shinosaka

3.0 star property

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Exterior
Restaurant
Reception
Reception
Basic Twin Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

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6-1-11 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Place, Juso-Ekimae Shopping Street
    ‪3 min drive‬
  • Place, Umeda Arts Theater
    ‪4 min drive‬
  • Place, Grand Front Osaka Mall
    ‪4 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.0 out of 10
Wonderful
(152 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

9.4 out of 10
Exceptional
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room【Non-Smoking】

Lobby

Double Room【Non-Smoking】

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Twin Room【Non-Smoking】

Lobby

Twin Room【Non-Smoking】

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Similar properties

Reception
JR WEST GROUP VIA INN SHINOSAKA WEST
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, 1,002 reviews
The price is €31
23 Feb - 24 Feb
JR WEST GROUP VIA INN SHINOSAKA WEST

About this property

Smile Hotel Shinosaka

Hotel with a restaurant, near Grand Front Osaka Mall
A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Weekly housekeeping is available.
Smile Hotel Shinosaka offers 197 accommodations with slippers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

Smile Hotel Shinosaka's great location gets high marks from our customers. During your stay, you'll be close to Osaka Castle. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Grand Front Osaka Mall and a few minutes from Umeda Sky Building
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Smile Hotel Shinosaka. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Smile Hotel Shinosaka has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 for adults and JPY 1200 for children
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Shinosaka Hotel
Smile Hotel Shinosaka Osaka
Smile Hotel Shinosaka Hotel Osaka

Smile Hotel Shinosaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1125 reviews
Rating 8 - Good. 308 out of 1125 reviews
Rating 6 - Okay. 64 out of 1125 reviews
Rating 4 - Poor. 11 out of 1125 reviews
Rating 2 - Terrible. 11 out of 1125 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located near stations if you want to be in the middle of Kyoto and Osaka. Room was spacious and clean!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ramon

Stayed 7 nights in Nov 2025

10/10 Excellent

Arrun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely helpful, rooms larger than expected.
Stayed 5 nights in Nov 2025

6/10 Okay

ADAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the helpful staff and quiet room. The location was as expected which is not that near the centre but has access to both metro and JR. The bed was quite good. Cleaning was average as there were some hairs on the bed. The two problems were 1) the quilt is not big enough for two people and a second one could not be provided and 2) the breakfast which is kind of not nice at all and was really the bare minimum for a business hotel, the hotel could take influence from APA hotel breakfast which was much more fresh and delicious. We really do not recommend the breakfast. If the hotel can fix these two things it would be a better selection for 2 people. However, if you are a single person and don't want breakfast it could be a good choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Kassandra

Stayed 5 nights in Nov 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and comfy the staff is very nice and accommodating. Just like 5 min walk to station that goes straight to the tourist areas. Lots of convinis near and food. 7min walk to the bullet train station! Beds are good but pillow hard as a rock lol for me. Has two floors with laundry and dryer which is so convenient. Had ice and vending machines too. They also helped me transfer my luggage to the next hotel!
Stayed 6 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found the air conditioner hard to get the temperature right (no other issues at previous hotels). But comfortable beds (we had a twin room). Customer service was great. We came in dripping wet from our walk from train station and staff gave us towels to dry off. We were supplied fresh towels daily. It would be nice to have more than 1 card for the door. Often myself and husband were out at separate times so a 2nd card wouldve made life easier. Hotel is also an easy 3 min walk to metro train station and about a 10-12 min walk from Shin-Osaka Station. Would definitely stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Smile is always a favourite of mine
Stayed 5 nights in Sep 2025

10/10 Excellent

CHEE BOON

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff are friendly, very peaceful neighborhood area.. very convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Jarred

Stayed 1 night in Nov 2025

8/10 Good

Lluvia Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to the train station and metro station. Area was quiet and clean. The hotel staff was friendly and accommodating. Room was small but clean.
Stayed 4 nights in Sep 2025

8/10 Good

Fan

Stayed 2 nights in Oct 2025

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. So many options.
Stayed 1 night in Oct 2025

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy walk to Shin Osaka if you use exit 6. Great breakfast, lots of choices.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ruth

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Stayed 3 nights in Oct 2025

10/10 Excellent

Andrea Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at Smile Hotel. It is our first time in Japan. From the services and amenities, everything was EXCEPTIONAL. We loved the helpful staff, even though they were not speaking english, we manage to communicate with the translator. I forgot an adapter for my laptop and I needed one as I was writing a final exam during my stay and they lended me one. I also needed a ethernet cable and I found one when I arrived. For western residents wondering about the bed sizes, we are a chubby couple and their double bed was more than enough for both of us. They have laundry with auto-detergent (meaning you don't need to add detergent as it has itself), they can provide you an iron at the front desk. I’ll just say that if you have any question about something you may need, don’t hesitate to ask them, they will answer you and if they can they will definitely help you too :) Thank you so much! We are looking forward to staying with you again! ❤️
Stayed 4 nights in Oct 2025

10/10 Excellent

Keiji

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent in every regard. I couldn’t have been happier with my stay there!
Stayed 1 night in Oct 2025

10/10 Excellent

Hon Fah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a short walk from Shin-Osaka station, although we more frequently used Nishi Nakajima Minamigata subway station to Umeda (2 stations away) and Namba. The room is generally bigger than most hotels in Umeda and Namba, and cheaper too. They adopt an eco-plan where the room will only be cleaned every 3 nights of stay, but no worries, they provide fresh towels everyday. There are certainly not as many shops and eateries in comparison to Umeda and Namba, but quite a handful on the other side of the subway station, including a couple of supermarkets and fast food restaurants. The hotel staffs are nice, and facilities include coin laundry, ice machine, vending machine etc. A few convenience stores near the hotel too. Didn't try their breakfast, no comment on that. We almost had our breakfast daily from Komeda Coffee nearby. Will consider staying at this hotel again, especially if we are using Shinkansen.
Stayed 6 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the room was big and the area was nice and quiet compared to the busy city. The breakfast option was so nice! We loved the food! And we also loved how close it was to the stations and the staff were very kind and friendly. They held our luggage so we can to explore Osaka Castle after we checked out, will definitely recommend!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the train. Really nice hotel and staff. Great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick En-Pei

Stayed 3 nights in Oct 2025

8/10 Good

Manson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025