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Four Points Flex by Sheraton Shin Osaka

4.0 star property

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Photo gallery for Four Points Flex by Sheraton Shin Osaka

Lobby
Room, 2 Single Beds
Property amenity
Combined shower/bathtub, free toiletries, hair dryer, slippers
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Place, Juso-Ekimae Shopping Street
    ‪4 min drive‬
  • Place, Sakaemachi Arcade
    ‪4 min drive‬
  • Place, Natural Hot Spring Naniwanoyu
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪74 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Single Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton Shin Osaka

A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Four Points Flex by Sheraton Shin Osaka offers 225 accommodations with safes and slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they enjoy the overall property condition at Four Points Flex by Sheraton Shin Osaka. During your stay, you'll be close to Osaka Castle. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests speak favorably about the proximity to public transportation and the overall condition of the property
  • Just a 5-minute drive from Grand Front Osaka Mall and 9 minutes from Dotonbori
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Shin Osaka.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.
Four Points Flex by Sheraton Shin Osaka has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 1,050 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • 1 building
  • 14 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1050 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO Shin-Osaka
UNIZO INN Shin Osaka
Four Points Flex by Sheraton Shin Osaka Hotel
Four Points Flex by Sheraton Shin Osaka Osaka
Four Points Flex by Sheraton Shin Osaka Hotel Osaka

Four Points Flex by Sheraton Shin Osaka Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 327 out of 797 reviews
Rating 8 - Good. 321 out of 797 reviews
Rating 6 - Okay. 102 out of 797 reviews
Rating 4 - Poor. 34 out of 797 reviews
Rating 2 - Terrible. 13 out of 797 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly check in staff, breakfast restaurant
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, a little bit crowded but that is part of travelling in most Asian countries. Staff were very friendly. It was also very quiet even though it's next to Shin Osaka station.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sofya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean room and convenient for train station
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed stayed here with family. Very convenient perfect place for on the go travel
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Bonnie

Liked: Cleanliness, amenities
The staff member was very polite and the room was very clean,
Stayed 1 night in Nov 2025
Verified

8/10 Good

Patricia Danielle

Liked: Cleanliness, amenities
We appreciated the filtered water dispensers at every floor, really shows commitment to environmental sustainability. The hotel is also conveniently located to a transport hub.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but has everything. Location is great and very quiet at night.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel directly at the Train Station.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shin-Osaka station Location is good.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
The staff gave me everything I needed! So kind and warm!!!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Two washing machines for the entire hotel. Staff was polite, and there are some places to eat within a block or two. The walk to the train station want to bag- about five minutes away.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mehmet

Liked: Cleanliness
Hotel was ok. Waited long for elevators
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mims

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location close to the train station.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was high quality, the staff helpful, close to public transport and great value for money
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Haymanot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to family Mart and 7 eleven, shin Osaka train station is steps away ( M Line specifically)
Stayed 3 nights in Sep 2025
Verified

8/10 Good

e

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025
Verified

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel in great location bit room a bit small.
Stayed 4 nights in May 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to the Shin-Osaka station.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sze Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near subway station. Easy to move around. Just that at night have train noise.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Joida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the train station and in a quiet and tucked away area
Stayed 3 nights in Jan 2025