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JR WEST GROUP VIA INN UMEDA

3.5 star property

Choose dates to view prices

Photo gallery for JR WEST GROUP VIA INN UMEDA

A buffet with various dishes and condiments.
A modern living room with leather sofas, a coffee table, and a patterned rug.
A hotel room with a large window offering a city view.
A modern hotel lobby with a wooden reception desk, leather armchairs, and a large potted plant.
A hotel entrance with a brick-patterned facade, a glass door, and a signboard displaying the hotel name.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-20, Komatsubara-cho, Kita-ku, Osaka, Osaka, 530-0018
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Hankyu Umeda Main Store
    ‪4 min walk‬
  • Place, Grand Front Osaka Mall
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪69 min drive‬

Room options

View all photos for Single Room A, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a door.

Single Room A, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Via Inn Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with blinds.

Via Inn Single Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (C)

A hotel room with a bed, a small table, a chair, a window with blinds, and a built-in TV.

Single Room, Non Smoking (C)

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a mirror, and a window with blinds.

Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a vanity with a mirror, a small seating area, and a trash bin.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non-smoking Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Twin Room, Non-smoking Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non-smoking

A hotel room with two beds, a vanity with a mirror, a small seating area, and a trash bin.

Deluxe Twin Room, Non-smoking

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single room, Non-smoking (Non-smoking single room A)

A hotel room with a bed, a desk, a chair, a television, and a door.

Single room, Non-smoking (Non-smoking single room A)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

JR WEST GROUP VIA INN UMEDA

This hotel features a microwave in a common area, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite. Change of bedsheets is available on request.
JR WEST GROUP VIA INN UMEDA offers 217 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

During your stay at JR WEST GROUP VIA INN UMEDA, you're just a quick walk from Osaka Station City. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Amenities include laundry facilities, a vending machine, and a shared microwave
  • Within a 10-minute walk of Osaka Station City and Grand Front Osaka Mall
As a guest of JR WEST GROUP VIA INN UMEDA, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Designated smoking areas (fines apply)
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1760 for adults and JPY 1760 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Via Inn Umeda Osaka
Via Umeda Osaka
Via Umeda
VIA INN Umeda
JR WEST GROUP VIA INN UMEDA
Jr West Group Via Umeda Osaka
JR WEST GROUP VIA INN UMEDA Hotel
JR WEST GROUP VIA INN UMEDA Osaka
JR WEST GROUP VIA INN UMEDA Hotel Osaka

JR WEST GROUP VIA INN UMEDA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 299 reviews
Rating 8 - Good. 85 out of 299 reviews
Rating 6 - Okay. 32 out of 299 reviews
Rating 4 - Poor. 6 out of 299 reviews
Rating 2 - Terrible. 5 out of 299 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant. The staffs are friendly and room is clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went perfect, the staff was very helpful and the location is best for restaurants, night life and shopping, will definitely stay here again when Im back in Osaka
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Chi hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is super convenient and very easy to get around in Umeda area with the underground paths.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yong Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel that’s got everything close by.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, staff was friendly, very quiet. Breakfast was ok. Very good location for transportation.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was generous and fresh
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stop for one night in Osaka. Great location and I could not fault the hotel in any way. Highly recommend and would stay again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities
Well located
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kwan Ming

Liked: Cleanliness, staff & service, amenities
Clean and big room, superb location with easy access to metro and train station, plenty of restaurants and convenient store around, great service, good breakfast, perfect option
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to the Umeda Whity underground. Great amenities available for hotel guests and a convenience store attached. Nice room as well. Nice new laundry machines too. Would recommend and would stay again.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kwan Ming

Liked: Cleanliness, staff & service, amenities
Quick and easy check in, free lockers and storeroom for day luggage storage, very clean toilet, Aircon and carpet, bed is a bit too soft but comfy, very decent stay
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION: The hotel is located near local subway station, restaurants, and shops. NOT VERY GOOD: Hotel rooms are small.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Wei Shan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and room was clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Taehoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wan Sze

Liked: Cleanliness, amenities, property conditions & facilities
The staffs are helpful and polite, Hotel location is very convenient, even there are lots of restaurants nearby but it is not very noisy at night.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Above average for a business hotel at this price level. Provided everything I needed to enjoy my short stay in Osaka including a clean room with mini fridge and electric kettle.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to the subway, lots of restaurants and shops! You can even walk almost all of the way underground if it’s raining outside. The staff were very friendly and helpful. We also enjoyed the convince of having access to the 7/11 from the hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kin Hung George

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, convenient and cleanliness
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Cuong Van

Liked: Cleanliness, property conditions & facilities
We had a great stay in Osaka with VIAINN.The rooms were really clean, and the staff was very courteous & always happy to be of service. The accommodation is located in a very convenient location to many restaurants, department stores & Osaka train station.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and quiet
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel i stayed in Japan
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Chup Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Convenient of the location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Clean room. Amenities available. Laundry room available. Busy location but walkable to a lot of things.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

seyhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 6 nights in Feb 2025