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JR WEST GROUP VIA INN SHINSAIBASHI

Property class: 3.5

Choose dates to view prices

Photo gallery for JR WEST GROUP VIA INN SHINSAIBASHI

A modern hotel building with a glass facade and a sign indicating it is a hotel.
A hotel room with a bed, a desk with a chair, a television, and a window with curtains.
A modern hotel lobby with a reception desk, seating area, and a view of the cityscape.
A hotel hallway with numbered doors, carpeted floors, and recessed lighting.
A modern restaurant with a long communal table, individual booths, and a bar area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-10-15, Nishishinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086
  • Place, Amerikamura
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪3 min walk‬
  • Place, Dotonbori
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Double Room A, Non Smoking

A hotel room with a bed, a desk, a chair, and a window with curtains.

Double Room A, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a small round table, a chair, a TV, and a window with curtains.

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room A, Non Smoking (Corner Room Only)

A hotel room with a bed, a desk with a chair, a small table, and a window with curtains.

Single Room A, Non Smoking (Corner Room Only)

7.4 out of 10
Good
(10 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Via Inn Single Room, Non Smoking

A hotel room with a bed, a wooden desk, a nightstand, and a window with curtains.

Via Inn Single Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, a wooden desk, a nightstand, and a window with curtains.

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Type A Non-smoking

A hotel room with a bed, a TV, a coat rack, a trash bin, and a door leading to a hallway.

Double Room Type A Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Type B Non-smoking

A hotel room with a bed, a wooden table, a nightstand, a window with curtains, and a television.

Double Room Type B Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room Non-smoking

A hotel room with a bed, a small table, a bench, and a window with curtains.

Deluxe Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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  • Free Wi-Fi
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  • Air-conditioning
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4.3 out of 5, Excellent, 1,000 reviews
The price is €29
16 Aug - 17 Aug
Hearton Hotel Shinsaibashi

About this property

JR WEST GROUP VIA INN SHINSAIBASHI

This hotel features a microwave in a common area, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a convenience store, and a vending machine are onsite.
JR WEST GROUP VIA INN SHINSAIBASHI offers 195 accommodations with bathrobes and slippers. Beds feature down comforters. This Osaka hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at JR WEST GROUP VIA INN SHINSAIBASHI, you're just a quick walk from Dotonbori. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include convenience store, laundry facilities, and an elevator
  • Just a 3-minute walk from Shinsaibashi-suji Shopping Street and 7 minutes by foot from Dotonbori
As a guest of JR WEST GROUP VIA INN SHINSAIBASHI, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces. JR WEST GROUP VIA INN SHINSAIBASHI also features a convenience store, an elevator, and a microwave in a common area.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,540 for adults and JPY 1,540 for children

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1540 for adults and JPY 1540 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Via Inn
Via Shinsaibashi
Hotel Via Inn Shinsaibashi Osaka
Osaka Via Inn Shinsaibashi Hotel
Hotel Via Inn Shinsaibashi
Via Inn Shinsaibashi Osaka
Via Inn
Via
Via Inn Shinsaibashi
Jr West Group Via Shinsaibashi
JR WEST GROUP VIA INN SHINSAIBASHI Hotel
JR WEST GROUP VIA INN SHINSAIBASHI Osaka
JR WEST GROUP VIA INN SHINSAIBASHI Hotel Osaka

JR WEST GROUP VIA INN SHINSAIBASHI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heleina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and rooms were very clean
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were very helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chi Yao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good CP, eecommeded for business trip
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ayra

Liked: Cleanliness, amenities, property conditions & facilities
Great location with a convenience store downstairs and regular cleaning.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Max

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, tiny rooms
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and helpful. The location is excellent.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

THANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, close to subway station and walking distance to attractions. Room is clean but only space is limited . Price performance is great!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Earlzom Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and helpful staff
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

WAI KUEN KITTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, quiet, friendly staff.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

raymond w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay. Great location clean room
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Mun Hon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots of restaurant surrounding the hotel
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Jeyasiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really healthy
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems with the stay. Would definitely use it again when in town.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location very close to shops and metro

The location is really good. Staff are really friendly and rooms are compact and clean. Perfect for shopping and sight seeing.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Jin Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to enjoy Osaka trips!!!
Verified review

8/10 Good

Landy

Liked: Cleanliness, staff & service, room comfort

Friendly and achieve guests satisfaction

Quiet, convenient and friendly. Valuable for buffet breakfast.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Good 👍
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

YI-MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Delta

Liked: Cleanliness, amenities, property conditions & facilities
Caring, friendly staff all around from reception, housekeeping, until breakfast. Great, functional room layout despite small size so it felt spacious nevertheless. Hearty breakfast. Very close to Shinsaibashi subway and main shopping street, as well as eateries.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Ho Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good compared to that price !
Stayed 1 night in Apr 2024