Quality Suites Whitby

2.5 star property

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Photo gallery for Quality Suites Whitby

Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Suite, 1 King Bed, Non Smoking (Efficiency)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1700 Champlain Ave, Whitby, ON, L1N6A7
  • Place, Landmark Cinemas Whitby
    ‪20 min walk‬
  • Place, Lynde Shores Conservation Area
    ‪1 min drive‬
  • Place, Rogers Centre
    ‪38 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪41 min drive‬

Room options

Suite, Non Smoking

8.4 out of 10
Very good
(50 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(47 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Non Smoking (1 King Bed, 1 Double Bed)

7.8 out of 10
Good
(18 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Quality Suites Whitby

Hotel in Whitby with free breakfast and a fitness center
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Quality Suites Whitby offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Suites Whitby. During your stay, you'll be within walking distance of Landmark Cinemas Whitby. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Landmark Cinemas Whitby and a few minutes from Lynde Shores Conservation Area
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Suites Whitby. Self parking is free.
Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 388 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 350 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Hotel Whitby
Quality Suites Whitby
Whitby Quality Suites
Quality Suites Whitby Hotel
Quality Suites Whitby, Ontario
Quality Inn Whitby
Quality Suites Whitby Hotel
Quality Suites Whitby Whitby
Quality Suites Whitby Hotel Whitby

Quality Suites Whitby Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 524 out of 1056 reviews
Rating 8 - Good. 257 out of 1056 reviews
Rating 6 - Okay. 129 out of 1056 reviews
Rating 4 - Poor. 85 out of 1056 reviews
Rating 2 - Terrible. 61 out of 1056 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Sara

Disliked: Cleanliness, amenities
The staff made up for the lack of cleanliness and very cold temperature of the room. And the coffee sucked!
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room , great location , efficient staff
Stayed 2 nights in Oct 2025

2/10 Terrible

Scott

Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel doesn’t take debit/visa for security deposit (I booked with it). “We only take credit card” she said. “Cool I have that on my phone!”. “Have to have actual card” she said. “Why?”. “Policy” she said. I don’t have the actual card, that’s why I gave it in my phone. Their reply “sorry but we only take credit card. We will reimburse you without a penalty “. So I have to go home and cancel my plans? Nothing said this while booking! The fact that they wouldn’t offer to help find a solution, it was easier to send me home! BS
Stayed 1 night in Oct 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful. Not my first stay here and this time was just as expected
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

8/10 Good

nelson

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, quiet, staff is great and also very nice fir then to have fresh brewed coffee now.
Stayed 4 nights in Oct 2025

8/10 Good

Rebekah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was clean, well appointed and staff was very polite!
Stayed 1 night in Oct 2025

6/10 Okay

Rita

Business traveller
Liked: Cleanliness, staff & service, amenities
The room needs reno
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy check in and out Quiet at night
Stayed 1 night in Oct 2025

8/10 Good

Correen

Travelled with group
The property was okay for a night. Safe and met my needs. The breakfast was sufficient for 1 morning. Some fruit and yogurt would have been nice
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was great and the staff wa so friendly. Place is clean and updated. Rooms are quiet despite hockey team in the hall.
Stayed 1 night in Oct 2025

10/10 Excellent

Viridiana

Stayed 2 nights in Oct 2025

8/10 Good

nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cable or satellite signal is intermittent. I’ve tried various rooms and it’s the same. There’s a pause at times and no signal. Needs updating. Otherwise it’s very comfortable and quiet.
Stayed 3 nights in Oct 2025

6/10 Okay

Ann

Travelled with family
Liked: Staff & service, amenities
Front desk was fine it’s the cleaning staff. I asked cleaning staff that I ran into to clean heavy used surface area of the elevator as it was visibly dirty while he was standing there on his cell fone. Nothing was done at all was still the same when I left. Also I know the top linen of the beds aren’t cleaned after every use… they smell!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed and provided a great room. We appreciated our room placement given the construction taking place behind the hotel and how close it is to the highway. We found parking by a door closer to our room. Staff is very friendly. They do a comfort check before bed to make sure you have everything you need and i thought that was a nice personal touch. Well done.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well cared for
Stayed 1 night in Oct 2025

8/10 Good

Jean

Stayed 5 nights in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Update tv and cable /satelite
Stayed 2 nights in Oct 2025

6/10 Okay

Rebecca

Liked: Staff & service
Generally, it was fok. Could be in better condition, some flickering and burnt out lightbulbs, but not uncomfortable. It was clean but still a bit dingy (ie stain on the carpet, paint drops on the bathroom floor). Staff were excellent though - very friendly and welcoming. Good location and reasonable price, so if you don't mind compromising on some of the finishes, it will be fine.
Stayed 2 nights in Oct 2025