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Residence Inn by Marriott Whitby

3.0 star property

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Photo gallery for Residence Inn by Marriott Whitby

Exterior
Meeting facility
Property amenity
Suite, Multiple Beds | Living room
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Housekeeping

Explore the area

View in a map
160 Consumers Dr, Whitby, ON, L1N9S3
  • Whitby History Museum & Children's Centre
    ‪3 min drive‬
  • Oshawa Centre
    ‪6 min drive‬
  • Tribute Communities Centre
    ‪9 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪48 min drive‬

Room options

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(10 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(83 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(20 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Whitby

Suburban hotel with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Residence Inn by Marriott Whitby offers 122 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Residence Inn by Marriott Whitby gets high marks from our customers. During your stay, you'll be within walking distance of Lake Ontario. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Lake Ontario and a few minutes from Whitby History Museum & Children's Centre
  • Pets welcome for a fee
Residence Inn by Marriott Whitby offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Whitby. Self parking is free.

This 3-star Whitby hotel is smoke free.

Guests are served free continental breakfast daily. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay (maximum CAD 75.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75.00 per accommodation, per stay (maximum CAD 75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Whitby
Marriott Whitby
Residence Inn Marriott Hotel Whitby
Residence Inn Marriott Whitby
Whitby Marriott
Residence Inn Whitby Hotel Whitby
By Marriott Whitby Whitby
Residence Inn Marriott Whitby Hotel
Whitby Residence Inn
Residence Inn by Marriott Whitby Hotel
Residence Inn by Marriott Whitby Whitby
Residence Inn by Marriott Whitby Hotel Whitby

Reviews

Residence Inn by Marriott Whitby Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 1013 reviews
Rating 8 - Good. 256 out of 1013 reviews
Rating 6 - Okay. 91 out of 1013 reviews
Rating 4 - Poor. 61 out of 1013 reviews
Rating 2 - Terrible. 63 out of 1013 reviews

Reviews

8/10 Good

Kamran

Stayed 1 night in Jun 2025

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The snack area was not stocked well.
Stayed 19 nights in May 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Amenities
The staff were so polite and helpful. The room was amazing. 2 bedroom suit with 2 ensuit bathrooms, a kitchen with pots and pans, dishes and cutlery and a dishwasher and living room. It made the stay with my 3 boys amazing. The pool was clean and roomy. Lots of towels to use and the breakfast was delicious. Will definitely be booking again 100%
Stayed 1 night in Jun 2025

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

8/10 Good

Kamran

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Baijumon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling to Niagara on a visit to the falls, and this stopover stay was terrific! The overall experience was excellent! We want to come and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Was clean and had everything we needed plus some! Definitely would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Devangi

Stayed 1 night in May 2025

8/10 Good

Charmaine

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything but a bit more communication needed.
Stayed 4 nights in May 2025

10/10 Excellent

Charmaine

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, clean room, good breakfast, laundry, everything!
Stayed 2 nights in May 2025

4/10 Poor

Chad

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Access to the property was limited due to construction. The pool facility was horribly dirty. The water was cloudy and a film of scum on the water with build up in the corners was evident. The hottub water was cloudy and "Brownish" in colour. The water was clear until the jets were turned on. Then a film on the water and floating debris in the pool and a stench coming from the surface was immediately obvious. The gym facility looked dirty and unorganized. Once in our "premium suite", we started to open the futon for our third child and found it was FULL of crumbs, food debris, a half eaten APPLE CORE and a DOG BONE... It had definitely not been cleaned prior to our check in. I brought this to the front desk and showed them pictures and was told, "so sorry sir, please email them and your complaint to this email". As he proceeded to point at a piece of cardboard that was taped to the front of the desk monitor with a hand written email address on it. I followed his instruction since I was not going to see any help from the guy on duty apparently. However, I have waited a week for any reply prior to reviewing online but I still have not heard any reply or seen anything done regarding my bill or otherwise. I will no longer be using this hotel when travelling in this area for our multiple sports outings or to visit family. No one else in our team will be staying here either by the sound of it.
Took the cushions off the Futon
Apple Core +
MMM Dog Bone...
Stayed 1 night in May 2025

8/10 Good

Emilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Honestly

Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accommodating, the ladies who made and served breakfast were super nice and food was delicious and the variety was great. Everything was spotless the only complaint was that sofas were getting a little tired.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the Property, and the area quite and clean.
Stayed 2 nights in May 2025

6/10 Okay

Kamala

Stayed 2 nights in May 2025

8/10 Good

Shiva

Stayed 1 night in May 2025

4/10 Poor

Kelsey

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Arrived to find out pool is shut down without any notice or warning that this was happening. No adjustment in fees at all for inconvenience. When going to our room, encountered two dogs in hall.. one barking, one off a leash and I have a 3 and 6 yr old and was not comfortable with that. Got to our floor to the elevator opening to another dog barking. Not ideal.
Stayed 1 night in May 2025

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is lovely! Clean and good size suite with the convenience of a kitchen..mid-size refrigerator and microwave and a stove top...fantastic!! Originally, I had an issue but it has been resolved and I wouldn't hesitate to recommend to my family and friends.😊
Stayed 3 nights in May 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked into a 2 bedroom suite. When we walkwd into the room, we were instantly hit with a must, wet dog smell that was so over bearing. I went to the desk and explained the issue. I asked if there was an option to switch rooms. I was told no and that they could have someone come and spray the carpets as well he could have the maintenance guy put some machine in when we were at dinner. I said sure if that's the only option. About 5 mins later, an employee showed up with a spray bottle and started spraying random corners of the rooms with some sort of deodorizer. This did not help at all! We went to dinner and upon arrival walked into our room that now smelled so strongly of chemicals, almost like bleach or chlorine. We tried to open the windows, but all of them were broken or the screens were torn so badly. I went to the desk again and explained the issue. The same guy first of all argued with me that it was impossible because no one had been in my room since the guy came in and sprayed. I explained it was so strong we were all coughing and having abhard time being in thwre. He again didn't believe me. I said go and smell it for yourself. He said i have a cold so no. He saod all he could do was send the maintenance guy again. So the maintenance guy shows up again, goes over to the thermostand starts playing with it. I asked what he was doing and why it smelled so bad. He stated it was an "ozone machine" used to get rid of smells. Then he wasconfused as to why the fan on
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kids loved the pool and the breakfast buffet was nice. Good location.
Stayed 2 nights in May 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Manadement and Staff that we met or passed us by smiled said hello ir asked if we needed help.
Stayed 1 night in May 2025