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Citybox Oslo

3.0 star property

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Photo gallery for Citybox Oslo

Lobby sitting area
Lobby sitting area
Lobby lounge
Lobby sitting area
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Prinsensgate 6, Oslo, 0152
  • Karl Johan Gate
    ‪1 min walk‬
  • Jernbanetorget
    ‪3 min walk‬
  • Oslo Opera House
    ‪6 min walk‬
  • Oslo (OSL-Gardermoen)
    ‪44 min drive‬

Room options

View all photos for Single Room (Small)

Single Room (Small)

Single Room (Small)

8.4 out of 10
Very good
(54 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Desk, laptop workspace, soundproofing, free WiFi

Single Room

8.4 out of 10
Very good
(147 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

8.2 out of 10
Very good
(140 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(164 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(29 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

8.2 out of 10
Very good
(54 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Citybox Oslo

Family-friendly hotel with 2 restaurants and a 24-hour front desk
This smoke-free hotel features 2 restaurants, 2 coffee shops/cafes, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite. Weekly housekeeping is available.
Citybox Oslo offers 341 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.
Our customers tell us they can't get enough of the sightseeing around Citybox Oslo. During your stay, you're just a quick walk from Karl Johan Gate. Features include free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • To-go breakfast served daily for a fee
  • Amenities include a business center, 3 meeting rooms, and conference space
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Karl Johan Gate and 3 minutes by foot from Jernbanetorget
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants and 2 coffee shops/cafes on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Citybox Oslo.

This 3-star Oslo hotel is smoke free.

The hotel hosts a free manager's reception daily.
Citybox Oslo has 2 restaurants on site.

Languages

English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; NOK 75 to 250 for adults and NOK 75 to 250 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Foosball table
  • Games
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 3 meeting rooms
  • 700 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: NOK 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NOK 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately NOK 75 to 250 for adults, and NOK 75 to 250 for children
  • Pet fee: NOK 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Citybox Oslo.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City AS Oslo
City Hotel AS Oslo
Citybox Oslo Hotel
Citybox Hotel
Citybox Oslo
Citybox
Citybox Oslo Oslo
Citybox Oslo Hotel
Citybox Oslo Hotel Oslo

Citybox Oslo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1281 out of 2928 reviews
Rating 8 - Good. 1001 out of 2928 reviews
Rating 6 - Okay. 403 out of 2928 reviews
Rating 4 - Poor. 127 out of 2928 reviews
Rating 2 - Terrible. 116 out of 2928 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated, right near the train station and all walkable into the city, hotel was clean and comfortable, well worth the money
Stayed 3 nights in Apr 2025

6/10 Okay

Toheed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience Despite Prime Location

The hotel is situated in a prime area of Oslo, which initially gave us high expectations. However, our experience was disappointing from the start. Upon arrival, we were met with a rude and unwelcoming receptionist, which set a negative tone for our stay. The cleanliness of the room was below standard—no daily cleaning was provided, which was quite surprising for a hotel of this caliber. Most concerning was the condition of the washroom in Room 411. The toilet commode was broken, and despite our request to change the room, we were simply told “sorry” with no further action taken. Customer service and maintenance need serious improvement. Sadly, I wouldn’t recommend this hotel based on our experience.
Stayed 2 nights in Apr 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

AnnaMaria

Travelled with partner
Liked: Cleanliness, staff & service
The property was in a great location, right in the heart of Oslo and easy to get around from there. As for the hotel itself, it was nothing special, it was a normal hotel and a bit run down. The hotel room itself wasn't functional for long stays, as there was nowhere to lay down luggage or room to put your belongings off the ground. It was clean. Easy check in and check out as it was all done on your own at a kiosk and free extended checkout times until 1:00. If you become a "friend" of the hotel through their app, you can check it at 12:00 instead of 3:00. Definitely a great option when staying in Oslo.
Stayed 2 nights in Apr 2025

8/10 Good

Shamik

Liked: Cleanliness, staff & service, property conditions & facilities
Cheapest option near station and safe.no tv but they provide kettles Automated chk in and out
Stayed 1 night in Apr 2025

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location clean basic room there was a guest laundry and kitchen we only discovered on our last day unfortunately. Good value for money. The area can be noisy at night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but yet accommodating all your needs. Loved how smart they reduced the cost of hotel and as a result you get affordable rates. Located in the heart of city and easy to access everywhere. And don’t forget to eat in partner’s cafe downstairs, Spor Av Nord, both for breakfast and dinner! Not only you’ll get quality food but also you’ll get discount for staying in the hotel. Totally worth it!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Stayed 3 nights in Apr 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Place (except room 613!)

My room was perfect. I have come to CityBox a few times before and have always enjoyed it except for the time I was given room 613 I believe it was, which was way too small. So small I could only stand in about half the room. That room should be turned back to the broom closet it once was!
Stayed 1 night in Apr 2025

2/10 Terrible

Eri

Disliked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, amenities
Really easy check in, good room, tidy and clean. Very perfect for what we needed and amazing location
Stayed 2 nights in Apr 2025

10/10 Excellent

Sofia

Stayed 1 night in Apr 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service

Disappointed This Time Around

Had been at Oslo and Bergen CityBox before and loved it. This time, my room was so small I could only actually stand up in half the room, room 613, right under the room by the eaves. Sadly, I am not kidding. Getting in the shower was not easy either. I understand the "box" concept and love it, but room 613 should NOT be a room but a broom closet!
Stayed 1 night in Apr 2025

10/10 Excellent

Vimari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect location !

All was great .. our room had an issue with the window not opening (there is no air conditioning ) so I requested to be moved, however they gave us a tough time because the hotel was fully booked. However after all the complaining and contacting management we were finally moved . I will stay here again. Near Tran station and shops.
Stayed 2 nights in Apr 2025

6/10 Okay

Abhishek

Average stay.

Location good as near to most Oslo tourist spots. Its ok to pend few nights in Oslo . Rooms small but does the job as a bed and breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Travelled with group
At first I was disappointed in the facility but after the first day I found it to be excellent. I liked the self check in and the kitchen for making your own meals. Constantly cleaned.
Stayed 5 nights in Apr 2025

8/10 Good

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citybox was a great place to stay and affordable. The facilities were great, the communal kitchen was perfect to make a brew or eat in to save some money - there was a fridge, kettle, microwave and a coffee machine (this cost extra). Our room was nice, clean and the bed was comfy. Our room was front facing and the trams passed right below the window, unfortunately this meant it was quite noisy even with the window closed and the room shook when they passed. Otherwise a great stay and would recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable, large room, nice design, recommended
Stayed 4 nights in Apr 2025

8/10 Good

ANDREA

Business traveller
Liked: Cleanliness
Stayed 5 nights in Apr 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shanchuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Khyati

Travelled with partner
Convenient, Good property in Oslo
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly situated for a quick trip to Oslo. You will be able to walk everywhere as it is close to major sites. Also, this hotel has self-use laundry facilities which is great if you need to do laundry.
Stayed 4 nights in Apr 2025

10/10 Excellent

Julia

Stayed 4 nights in Mar 2025

8/10 Good

Kiraly

Stayed 3 nights in Mar 2025